Backuply
Forum Replies Created
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Forum: Plugins
In reply to: [Backuply - Backup, Restore, Migrate and Clone] Problem in Restoring DatabaseHello @solutionsdev ,
Would you please tell, if you have manually removed the tables through some text editor?
Regards,
Backuply TeamHello,
We are sorry for your bad experience with our product.
Will it be possible for you to open a Support thread so we can look for the issue and fix it for you?Regards,
Backuply TeamHello,
Sorry for the inconvenience caused.
From the screenshot, it looks like, some fatal error happened while restoring the database. I would suggest you check the error logs, that will help know why it exactly happened.Regards,
Backuply TeamHello,
Yes, I have tried reproducing the issue and the sync is working without any issue for us.
Regards,
Backuply TeamHello,
Syncing is independent of migration so it should work irrespective of if it’s migration or restoration.
Will it be possible for you to create a ticket https://softaculous.deskuss.com/open.php?topicId=17 so we can look at the issue?
Regards,
Backuply TeamHello,
Would you please check if you have the info file where you have uploaded the file in Google Drive. The info file will have similar name to the backup just the extension will be .info.
Regards,
Backuply TeamHello,
So when you sync does it gets stuck at loading or does it refreshes the page?
Regards,
Backuply TeamHello @sirotwo
Okay, would you please tell what issue you are facing or at what point is it getting stuck?
Regards,
Backuply TeamHello,
Yes, we are sorry to say that as of now there is no way to clone a single site out of network site.
Regards,
Backuply TeamHello @sirotwo
So it backups whole Network, which means it will back up all websites.
You can backup from any network site and it will backup the whole multisite install.Regards,
Backuply TeamForum: Plugins
In reply to: [Backuply - Backup, Restore, Migrate and Clone] Restore in progress 61% stopHello @mallofthelowveld,
Thanks for your suggestion, we really appreciate that. We will surely work on that and see how we can improve the experience of our users by integrating AI.
If you want to add more to this topic, I would suggest you create a new thread.Regards,
Backuply TeamHello @einstein0271,
Sorry for the inconvenience caused.
Would you please tell me what issue you are facing? And what backup did you restore? Like the restore you did was it a restore of Database or was it a restore of the Directories? Or was it of both database and directories?
And would you please create a new ticket as the issue is not related to the one which was being discussed here.
And would you please tell if you use Cloudflare, as its possible the website got cached.
Thank you,
Regards,
Backuply TeamHello,
You need to add Google Drive as a Location, you can check this guide on how to add Google Drive to Backuply https://backuply.com/docs/backup-locations/how-to-setup-google-drive-on-backuply/
Do let us know if you face any issue doing it.
Regards,
Backuply TeamForum: Reviews
In reply to: [Backuply - Backup, Restore, Migrate and Clone] waste of timeHello @vaughy ,
Sorry to say but you can migrate your website using the free version too. Did you face any issues while migrating?
Would you please tell us the steps you took to migrate your website? or if you saw any error or did your website crash while migrating.
Regards,
Backuply TeamForum: Plugins
In reply to: [Backuply - Backup, Restore, Migrate and Clone] Restore in progress 61% stopHello,
Sorry for the inconvenience caused.
Would you please tell me if your site is still working or if it broke? The possible reasons could be that while restoring(as from the screenshots I can see that the restore of directories which is happening) so its possible that some plugins caused some issues after getting restored.
Will it be possible for you to check the error_logs and tell us details like your PHP and WordPress versions?Regards,
Backuply Team