beatrice12
Forum Replies Created
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Forum: Reviews
In reply to: [Custom Login Page Customizer] ThanksThanks a lot for your review!
Forum: Plugins
In reply to: [Modula Image Gallery - Photo Grid & Video Gallery] Conflict with ImagifyHello @quinox,
Thanks for reaching out to us!
If you want to keep using Modula and Imagify together, please go to Settings > Imagify > and scroll to the “Optimization Webp format” section > uncheck the options to convert images to webp and save.
Please let me know if it helps!
Warmly,
Beatrice.
Forum: Plugins
In reply to: [Modula Image Gallery - Photo Grid & Video Gallery] Import from Foo Gallery?Hello @checmark,
Thanks for reaching out to us!
Yes, it is possible to migrate your Foo Galleries. Please follow the steps here: https://wp-modula.com/kb/migrate-import-and-export-modula-galleries/
If you have any questions, I am here for you!
Warmly,
Beatrice.
Forum: Plugins
In reply to: [Modula Image Gallery - Photo Grid & Video Gallery] Search optionHello @qwik3r,
Thank you very much for letting us know!
I opened a ticket with our development team regarding this issue and we will look closer into it.
Apologies for the inconvenience!
Warm regards,
Beatrice.
Forum: Reviews
In reply to: [Filr - Secure document library] Many features are uselessHello @bbajohr,
We’re really sorry to see your 1-star review, especially since we didn’t have a fair chance to assist you before it was posted.
We saw your message come through our contact form, and we are more than willing to help troubleshoot the preview issue and clarify the ZIP behavior.
We always aim to deliver a great experience, and we’re here to work with you to resolve any issues. If you’re open to it, we’d love the opportunity to turn things around.
Kind regards,
Beatrice.Forum: Plugins
In reply to: [Download Monitor] Download Report shows empty information, only loading gifHello @yacsha,
I noticed you already reached out to us via our contact form and we will continue our conversation there.
I will mark this thread as resolved.
Warmly,
Beatrice.
Forum: Plugins
In reply to: [Strong Testimonials] Too big picture on a defolt testimonial pageHello @guronus,
I noticed you already reached out to us via our contact form and we will continue our conversation there. I will mark this thread as resolved.
Warmly,
Beatrice.
Hello @axatelvial,
Thank you very much for your kind words and review! We truly appreciate it! You rock! ❤️
Hello @eshmookler,
We’re sorry to hear about your experience. However, we’d like to clarify that when a subscription is canceled through the proper process, no further charges are made. Our system automatically ensures that canceled subscriptions do not renew.
Warm regards,
Beatrice.
Hello @theclov,
Thanks for reaching out to us!
Can you please send us some screenshots of your settings? You can upload them here via Imgur.
If you are not comfortable sending them here, please reach out to us via our contact form, and we will help you ASAP.
Warmly,
Beatrice.
Forum: Reviews
In reply to: [Custom Login Page Customizer] Works as intended.Thanks a lot for your feedback and review!
Forum: Plugins
In reply to: [FancyBox for WordPress] Captions content changedHello @malae,
It looks like the older Twenty Eleven theme causes the caption problem. That theme doesn’t fully work with some of the newer code used in the latest FancyBox update. When you tried a newer theme like Twenty Nineteen, the problem went away, so the theme seems to be the main issue.
For now, it’s fine to keep using Fancybox version 3.3.5; there are no known security problems with it. Just keep in mind that in the future, if WordPress or other plugins are updated, the older version might not work as well.
Warmly,
Beatrice.
Forum: Plugins
In reply to: [Passster - Password Protect Pages and Content] images affected after loginHello @brazmus,
I noticed that you already reached out to us via our contact form and we will continue our conversation there.
All the best,
Beatrice.
Hello @antoniofourmark,
Can you please change the Number of Columns to Automatic and set the Last Row Alignment to Center?
Let me know if it helps!
Warmly,
Beatrice.
Forum: Plugins
In reply to: [Passster - Password Protect Pages and Content] passlist page doesn’t loadHello @treeflips,
Thanks for reaching out to us!
Can you please send us some screenshots of how this is displayted on your end? You can upload them here via Imgur.
If you are not comfortable sending them here, please reach out to us via our contact form here, and we will help you ASAP.
Warmly,
Beatrice.