bitpresssupport
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Thank you for bringing this issue to our attention. We want to inform you that we are already aware of this issue, and we plan to address it. However, we are currently prioritizing other feature updates. We will get back to you as soon as we have a more concrete timeline for the fix.
Please be informed that we would like to request the mapping of the “username” field and the “Tries” metadata with string data types.Thank you for sharing the details. Our development team is actively working on resolving the issue, and we are hopeful that it will be addressed in the upcoming Bit Assist update. We appreciate your patience during this process.
Forum: Plugins
In reply to: [File Manager] ShortcodeThe shortcode of Bit File Manager is [file-manager]. It allows you to display the Bit File Manager in your posts or pages. You can paste the shortcode anywhere you want to see the file manager.
Here’s how you would use this shortcode:
- Edit the post, page, or content area where you want to embed the file manager.
- Insert
[file-manager]at the desired location within the content. - Save or update the content.
When the content is viewed on the website, the [file-manager] shortcode will be replaced with the functionality of the file manager, allowing users to explore files and folders as specified by the plugin or system you’re using.
If you have any questions feel free to ask.
Forum: Plugins
In reply to: [File Manager] Where is the documentation?We are sorry to say that currently, we don’t have any docs about Bit File Manager. We will try to write docs about Bit File Manager in the future. Thanks for your understanding and corporation.
We acknowledge that you’re facing unexpected issues with the functionality on your site. In order to comprehensively investigate and identify the root cause of these issues, we kindly request access to your site. Our aim is to delve into the matter deeply and find a solution. We have thoroughly examined our side multiple times and have not identified any issues within our system. However, if we do discover any issues on our end, we will promptly develop an update to rectify the situation. Given that we haven’t identified any issues from our end, having access to your site will help us pinpoint any discrepancies and address them. We truly appreciate your understanding in this matter.
Hello
We have investigated the issue you reported on our website and everything appears to be functioning correctly. To confirm this, please feel free to review the video.
Here is the video link: https://workdrive.zohoexternal.com/file/dpr0z2446f89e836a45a481992bc6fb8da13dHowever, if you are still experiencing any difficulties, we kindly request that you share your WordPress access with us so we can further investigate and resolve the issue. Please send the credentials to [email protected].
Thank you for your cooperation.
After your committed issue, we rechecked the plugin from our testing site, and it is successfully operating. We have already discussed this with the developer perspective to this feature. He also seems to be unsure about your particular issue. So, We need access to your Bit Form admin dashboard to examine it more deeply. You can set us up with a user role with admin privilege. Send the credentials to: [email protected]
Thank you for your interest in Bit Integration. Currently, our integration with Klaviyo supports only the default fields. Unfortunately, custom fields or properties are not available in the current version.
However, we understand the importance of custom fields and their significance in personalizing and segmenting data. We will be exploring the possibilities with the Klaviyo API to see if we can implement support for custom fields in future updates.
If you have any further questions or suggestions, please feel free to share them with us. We appreciate your feedback and are always looking for ways to improve our services.
Thank you for considering Bit Integration, and we hope to serve you in the future with even more features and functionalities.
Forum: Plugins
In reply to: [File Manager] Token expired. Please reload the pageTo resolve the “Token expired” issue, you need to exclude caching for the specific page/post where the [file-manager] short code is used. The caching mechanism is causing the token to expire, leading to the display of the error message. By excluding the page from caching, you can ensure that subscribers can access the files without encountering the token expiration problem.
We have checked it’s created ticket two can you please let us know which trigger you are using
Hi, we have just checked it it’s creating a ticket once. Could you please let us know which trigger you are using?
Hello! A new update has been released for Bit Integrations. We suggest that you download the latest version and check if your issue has been resolved. The most recent versions of Bit Form are 1.3.9 (free) and 1.3.7 (pro).
Hi
Hello! A new update has been released for Bit Integrations. We suggest that you download the latest version and check if your issue has been resolved. The most recent versions of Bit Form are 1.3.9 (free) and 1.3.7 (pro).
Next update will be released in a week