Bonn
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Kadence] Mobile Navigation not workingHi Anna,
I received your ticket. Let’s continue the discussion there.Hi @mattex444
Glad you reached out!We haven’t received similar reports from other users, and I’m not able to replicate the issue on my end.
To help us take a closer look, could you share a screenshot or a short screen recording of the issue? You can use a tool like Zight to record it. https://zight.com/
Looking forward to your reply.
- This reply was modified 1 month ago by Bonn.
Forum: Themes and Templates
In reply to: [Kadence] Mobile Navigation not workingHi Anna,
I’m really sorry you ran into this right after launch.
From what you described, it sounds like the mobile header settings may not be syncing properly on the frontend. This can sometimes happen because of caching, or because another header setup is overriding the mobile settings.
To help check this properly, could you please share a link to your website so I can see what’s happening on mobile?
If you prefer not to share the site link here, you can open a support ticket instead:
- Premium Support: https://www.kadencewp.com/help-center/premium-support/
- Free Support: https://www.kadencewp.com/help-center/free-support/
Once we can review the site, we can help identify the cause of the issue.
Regarding your question about having the mobile menu open downward from the menu icon, Kadence Mobile Navigation is not designed to work that way. It uses the Off Canvas panel, which slides in from the side rather than opening as a dropdown below the icon.
Forum: Themes and Templates
In reply to: [Virtue] How to remove menu on responsive sizesHi @tgoedde
Try adding this Custom CSS:
@media ( max-width: 991px ) {
section#cat_nav {
display: none;
}
}See if that works for you.
Hi @hillyfov
Glad you reached out!
I could not replicate this issue on my site.
To help you better, can you share a link to a page on your site where we can see the issue happening?
Forum: Themes and Templates
In reply to: [Kadence] Feature image issueHi @amrit514
We haven’t heard back from you so we’ll assume this topic is resolved.
Please mark this issue as resolved when you have a moment and don’t hesitate to reach out to us again if you need more assistance.
Have a great day!
Thanks for the update @digitalgravestones
Should you have other Kadence-related concerns, please let us know, and we’re always here to help.
Forum: Themes and Templates
In reply to: [Kadence] Page Title Custom BackgroundThanks for the update @sunshinecoasttv
Don’t hesitate to contact us again and open a new ticket if ever you need help.
Hi @mikehindle
Glad you reached out!
There is no built-in option to change the opacity of the lightbox background, but you can achieve this by adding custom CSS:
https://www.kadencewp.com/help-center/docs/kadence-theme/how-do-i-add-custom-css/Here’s the CSS:
.goverlay {
opacity: .4;
}Just change the value to your liking.
I hope this helps, and let us know if we can assist you further.
Forum: Themes and Templates
In reply to: [Kadence] Update Failed error messageHi @mesmer7
To help you better, I suggest submitting a ticket to these channels:- FREE Users: https://www.kadencewp.com/help-center/free-support/
- Premium Users: https://www.kadencewp.com/help-center/premium-support/
We’re more active there, so you’ll get faster responses.
Thanks for the update @ivangneiding
Should you have other Kadence-related concerns, please let us know, and we’re always here to help.Forum: Themes and Templates
In reply to: [Kadence] lots of thumbnailsHi @lewshop
It’s been a while since we last heard from you. I just wanted to check in and see if you still need assistance with this issue.
If you’re all set, would you mind resolving the thread so we can confirm everything is fixed?
Thanks!
It’s been a while since we last heard from you. I just wanted to check in and see if you still need assistance with this issue.
If you’re all set, would you mind resolving the thread so we can confirm everything is fixed?
Thanks!
Forum: Themes and Templates
In reply to: [Virtue] Logo size on mobilesThanks for the update @kickbull
Don’t hesitate to contact us again and open a new ticket if ever you need help.
Hi there!
It’s been a while! If you’re still experiencing issues or have any follow-up questions, feel free to reply here and we’ll be happy to continue assisting you.
Please don’t forget to mark the topic as resolved if your issue has been fixed.