Michelle D.

Hi @aribarics,

Thanks for reaching out. I’m sorry for the trouble here.

Our team is happy to help investigate things further. Can your webmaster help check any server-side logs for more details about what’s triggering the 500 error? That’ll be a big help.

Or if error logging isn’t enabled, here are some steps you can follow:

1. Enable the WP Debug Log feature
2. Try editing or saving a post again to log the errors
3. Share with us what kind of errors are being logged

Is this something you can help us out with? Here’s a guide you can follow: https://www.wpbeginner.com/wp-tutorials/how-to-find-and-access-wordpress-error-logs-step-by-step/

Thank you!

Hi @toodles53562,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like for us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @harcsa,

Thank you for sharing your feedback and review!

It means a lot to hear that you’re able to work more effectively as a result of using UserFeedback and gathering insights from your site visitors. We hope to keep delivering a 5-star experience for you.

Thank you 🙂

Hi @aderogbata,

Appreciate your feedback and review! 😊 We hope you keep enjoying MonsterInsights!

Thank you.

Hi @pierreto,

Thank you for sharing your feedback and your experience. I sorry that we fell short of expectations.

In case it helps to know, with MonsterInsights Lite, you’re able to track and view critical site statistics (such as page views in the last 30 days, top posts and pages, etc) and automatically track the following custom events:

• Download link tracking
• Affiliate link tracking
• Outbound link tracking
• Telephone link tracking
• Email link tracking
• Custom link click events

To learn a bit more about our free version features, please click here.

We also include a monthly email summary report, alongside other useful tools like a headline analyzer, a UTM URL builder, a widget for displaying the most popular posts, to help increase site engagement. When making any changes to your site, you can also add a site note to help keep track of the impact it has on your analytics.

It’s not our intent to cause clutter. We try to provide as much value as possible by suggesting plugins that we integrate with directly for more reporting features, because a lot of users aren’t aware of them and can benefit greatly.

If you would prefer to not use our suggested plugins, you’ll be able to either deselect them for installation in the Setup Wizard under the Add Recommended Plugins To My Website option, skip that step entirely by clicking on Skip for Now, or if you decide after completing the setup wizard to not use them, you’ll be able to remove them like other WordPress plugins.

We really appreciate you for giving us a try. If you have any suggestions or further thoughts, please let me know and I’d be happy to share your feedback with the team.

And if there’s anything we can do to help you make the most of your MonsterInsights purchase, please feel welcome to reach out to us directly at https://monsterinsights.com/my-account/support/

Thank you!

Hi @fredbalade,

We appreciate your feedback! Our team is happy to know UserFeedback is working great. We hope you continue to enjoy using the plugin.

Thank you 🙂

Hi @fabgan,

We’re truly grateful for your feedback and review! 🙂 Knowing UserFeedback is intuitive, easy to use, and makes it easy to collect feedback is what motivates us. We hope you continue to have a 5-star experience.

Thank you.

Hi @corchen20,

Your feedback makes our day! 😃 We hope you continue to have a 5 star experience.

Thank you.