Michelle D.

Hi @jmelectronautica,

We appreciate your shout-out to UserFeedback 🙂 We hope you have a consistent 5-star experience.

Thank you!

Hi @choccywoccy,

Our team is excited to know UserFeedback is providing an excellent experience. We appreciate you for sharing your feedback and review.

Thanks!

Hi @josemhg,

Thanks for reaching out. It looks like this thread has been marked as resolved, but in case you run into similar issues again in the future, please try fully disconnecting MonsterInsights first.

1. Log into your wp-admin
2. Go to Insights » Settings.
3. Click on the arrow to show buttons https://a.supportally.com/i/sRufHT and click on Disconnect MonsterInsights. You might need to do this step twice if it shows an error the first time, and that’s okay, it should work on the second try.
4. Now you should get a success message saying you’ve successfully disconnected.

While fully disconnected, go ahead and connect MonsterInsights again.

Thank you!

Hi @samkallkwik,

Thanks for reaching out. I’m sorry for the trouble here.

As far as I’m aware, there have been no changes to the code snippet and it should work as is. If this is being inserted via a code snippet plugin, could you double check that it is currently activated and running?

If it still doesn’t seem to work, I’m happy to help take a direct look at things if you could reach out to us at https://www.monsterinsights.com/get-help/

Thanks so much!

Hi @mboy2050,

We’re grateful for your review 🙂 We hope you continue to enjoy ExactMetrics!

Thank you.

Hi @mclusan,

Your feedback makes our day! 😃 We hope you continue to have a 5 star experience.

Thank you.

Hi @jeschiller,

Thanks for reaching out.

The dashboard widget report added by MonsterInsights can be moved and expanded, but we don’t currently have a way to adjust the type of graph used, or a way to customize how data is organized in reports. I’ve added this to our feature request list for our team to consider down the road.

I apologize we don’t have what you’re looking for in this case, though we appreciate the suggestion! 

Hi @kellye,

Thank you for sharing your thoughts with us. I’m sorry about our free version seeming not useful or feeling too limited.

If you wanted to just use vanilla Google Analytics alone, you definitely could. Our goal at MonsterInsights is to take care of the heavy lifting so website owners don’t need to worry about inserting tracking code and keeping things up to date when Google changes something (for example, when Google Analytics 4 replaced Universal Analytics properties last year).

Once MonsterInsights is connected to a Google Analytics property, tracking is automatically inserted into your WordPress site. In addition, we include reports viewable inside of your WordPress dashboard so it’s easier to view the stats that matter. You can learn more about the differences between Google Analytics and MonsterInsights here: https://www.monsterinsights.com/monsterinsights-vs-google-analytics-whats-the-real-difference/

With MonsterInsights Lite, you’re able to track and view critical site statistics (such as page views in the last 30 days, top posts and pages, etc). In addition to tracking page views, we automatically help track the following custom events:

• Download link tracking
• Affiliate link tracking
• Outbound link tracking
• Telephone link tracking
• Email link tracking
• Custom link click events

We also include a monthly email summary report, alongside other useful tools like a headline analyzer, a UTM URL builder, a widget for displaying the most popular posts, to help increase site engagement. When making any changes to your site, you can also add a site note to help keep track of the impact it has on your analytics.

More advanced tracking and reporting features aren’t available or enabled for websites using Lite, but we try to provide as much value as possible to our users by communicating the Pro version features because a lot of users aren’t aware of them and can benefit greatly. For the data we do help track in our free version, all of it is accessible within your Google Analytics property at analytics.google.com. To learn more about our tracking features in Lite, please see here: https://www.monsterinsights.com/how-to-get-an-unlimited-free-trial-of-monsterinsights-forever/

We really appreciate you for giving us a try and if you have any suggestions for the things you’d like to see in the Lite version, please let me know and I’d be happy to share your feedback with the team.

Thank you.