Michelle D.

Hi @ijed,

Thank you for sharing your feedback and review!

It means a lot to hear you find UserFeedback easy to setup and use. We hope to keep delivering a 5-star experience for you.

Thank you 🙂

Hi @cristianmartinus,

Thank you for sharing your experience with us.

We’re really sorry about the frustration caused by the bugs present in UserFeedback, and for the impression that was given during troubleshooting. Your feedback helps us improve, so we really appreciate it.

We’re working on shipping a fix for the Enable Conditional Logic issue in our next major release, but most importantly, we’re looking at improving our processes to help ensure this kind of experience does not happen moving forward.

Thanks again for bringing this to our attention.

Sincerely.

Hi @wiidoomedia,

Appreciate your feedback and review! 😊 We hope you keep enjoying MonsterInsights!

Thank you.

Hi @bcardi0427,

Your feedback makes our day! 😃 We hope you continue to have a problem-free experience with MonsterInsights.

Thank you.

Hi @awhgw8ghwe,

Thanks for reaching out.

We typically recommend disabling Google’s built-in enhanced measurement tracking because if enabled, it can potentially track duplicate events for download tracking, outbound link clicks and etc. MonsterInsights already helps with tracking these custom events.

But if it’s being enabled specifically for site search, while other togglable options are turned off, then there should be no issues having this active while MonsterInsights is running.

I’m happy to help troubleshoot why tracking isn’t working as expected once this is enabled, if you don’t mind sharing the URL of your website.

Thanks so much!

Hi @gera222,

Thank you for sharing your feedback with us.

I’m sorry about the recommended plugins. It’s not our intent to cause clutter. We try to provide as much value as possible to our users by suggesting plugins that we integrate with directly for more reporting features because a lot of users aren’t aware of them and can benefit greatly.

If you would prefer to not use our suggested plugins, you’ll be able to either deselect them for installation in the Setup Wizard under the Add Recommended Plugins To My Website option, skip that step entirely by clicking on Skip for Now, or if you decide after completing the setup wizard to not use them, you’ll be able to remove them like other WordPress plugins.

We really appreciate you for giving us a try and if you have any suggestions for the things you’d like to see in the Lite version, please let me know and I’d be happy to share your feedback with the team.

Thank you.

Hi @1driver5x5,

Our team is excited to know UserFeedback is an intuitive and helpful plugin. We appreciate you for sharing your feedback and review.

Thanks!

Hi @peter-roelofs,

Thank you for sharing your feedback and review!

It means a lot to hear you find satisfaction in using UserFeedback. We hope to keep delivering a 5-star experience for you.

Thank you 🙂