Damianne P (a11n)
Forum Replies Created
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Forum: Plugins
In reply to: [Meta for WooCommerce] Variable Products always ”sync and hide”Hi @tehcook. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions, please start a new thread.
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook shop shows Temporarily Out of StockHi @designloud. Stock quantity is not synced, only In Stock or Out of Stock. In the meantime, the workaround mentioned in this thread may help. Specifically, you can try to manually adjust this in Facebook by creating a Data Feed Rule in the catalog to change any inventory value set as zero to one.
Alternatively, you can try this snippet that may help in the meantime to sync inventory count to Facebook. I recommend following our best practices for adding code to your site.
Forum: Plugins
In reply to: [Meta for WooCommerce] Avoid debug output…Hi @madmax4ever. In the forums, we provide support for issues with using the plugin. If you’d like to report a coding issue with the developers, you may post an issue to Github.
Forum: Plugins
In reply to: [Meta for WooCommerce] How to exclude language translation of products?Hi @36yutang, the options to exclude products from Facebook sync by language or to sync to different shop pages by language is not a feature of Facebook for WooCommerce. To do this will require customization. I recommend contacting one of the services on our Customizations page if you’d like to create a solution for your site. You may also want to check with the support for WPML if they have any suggestions since the languages are added by their plugin.
You could also make a feature request for the plugin here. Our developers use this page to gauge interest in new features for the plugin.
- This reply was modified 5 years, 4 months ago by Damianne P (a11n).
Forum: Plugins
In reply to: [Meta for WooCommerce] Products not being updated in CatalogThat’s great news, @kristenlee5. I’ve gone ahead and marked the ticket as solved.
Forum: Plugins
In reply to: [Meta for WooCommerce] unable to connect my website to my accountHi @islamfotouh. The next thing to try is to reset the external business ID and re-connect your site to Facebook. Here are the steps:
- Go to https://<your-site>/wp-admin/options.php
- Search for wc_facebook_external_business_id
- Update the field to include only ASCII characters and save. The best practice here is to use store-name-dfsdc3lck9k6q ← 13-digit random string. Make sure there are no special characters in the name.
- Go back to WooCommerce > Facebook and click “Get Started” again
Forum: Plugins
In reply to: [Meta for WooCommerce] no conecta plugin con pagina de facebookHi @melod1romero, please try the following steps to resolve the issue:
- Go to the Facebook Business Settings – Pages area, select the Page, go to the People tab, and ensure your name is listed there with the Manage Page toggle enabled.
- Check if the steps in this article also help: https://www.facebook.com/business/help/183277585892925?id=420299598837059
- Move all assets under the same Business Manager. However, there’s no set way to do that, so you may need reach out to the Facebook Merchant Support for help.
Forum: Plugins
In reply to: [WooCommerce] woocommerce_uploads keps getting deny from allHi @waynep16. I can see that you have premium plugins from WooCommerce.com installed on your site. In this case, please log into your WooCommerce.com account and reach out to us from https://woocommerce.com/my-account/create-a-ticket/ for support. We’ll be happy to help you further there.
Forum: Plugins
In reply to: [WooCommerce] Picking list not matching “order items post meta”I’ve very happy to hear that you’ve solved the issue. Thanks for letting me know and updating the thread!
Forum: Plugins
In reply to: [WooCommerce] pizza priceHi @fabriciobarros10. I hope that you were able to contact us by email. This is necessary since we don’t provide support for premium extensions in the forums.
Hi @rhakker. Sorry that we missed your last message. Are you still facing issue with the latest versions of WooCommerce?
Forum: Plugins
In reply to: [WooCommerce] Grouped Product priceForum: Plugins
In reply to: [WooCommerce] Events for Google AnalyticsHi there. Sorry we missed your initial post.
WooCommerce itself doesn’t have any integration for Google Analytics. Are you using https://woocommerce.com/products/woocommerce-google-analytics/ for connecting to Google Analytics? At the moment, there is no integration with SiteKit and we don’t have an ETA for them to work together. You can follow along at https://github.com/woocommerce/woocommerce-google-analytics-integration/issues/178.
Forum: Plugins
In reply to: [WooCommerce] Rounding TaxesHi @tdagsimon. Sorry that we missed your initial post.
I don’t have a solution for this personally but I found this one which may help. You may want to join the conversation there since no one has been able to help in this thread.
Hi @melvinwang44. I’m sorry that we missed your initial post.
This is a fairly complex development topic and unfortunately, it looks like no one was able to provide support. As an alternative, I can also recommend the following places for more development-oriented questions:
- the #developers channel in the WooCommerce Community Slack: https://woocommerce.com/community-slack/
- WooCommerce FB group: https://www.facebook.com/groups/advanced.woocommerce/
I hope that helps point you in the right direction if you still need help!