dwoott
Forum Replies Created
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Hi Jeff,
Thank you for your reply. I have recently found out that each filter was separated with ‘and’ in the latest version of the plugin. I have updated the ‘and’ to ‘or’ on the filter pages, and now the feeds are working as expected. Out of stock items are now excluded. As all is okay, I will mark as resolved. Thank you.
I checked my Google and facebook XML files, and the availability field is already there. However, I entered it in again, but the Out of stock items still show in Facebook Catalogue and Google Merchant. Additionally, each of the two feeds have a few filters for excluding products, these filters are no longer working, as the products are showing in Facebook Catalogue and Google Merchant.
Everything was working previously, and I am not sure what I can do to fix.
The Pinterest feed works as expected, with out of stock items not showing in the Pinterest Catalogue.
Forum: Plugins
In reply to: [Payment Gateway of Stripe for WooCommerce] Is the plugin being sunsetted?Hi @webtoffeesupport ,
Thank you for your reply, and explanation of the temporary removal from the WordPress plugin directory.
Good to know the plugin is not going away.
Forum: Plugins
In reply to: [Payment Gateway of Stripe for WooCommerce] Stripe webhook delivery issuesThank you for your reply. I have installed the Code Snippets plugin, and pasted in the provided code snippet above as a New Snippet. I will see how it goes over the next few days.
Thank you @webtoffeesupport ,
The webhook secret has now been configured in my account as per the instructions in the article.
Appreciate your assistance!
I have provided information privately at the above link, reference#80620.
Please let me know if more information is needed.
Over the last couple of days, I have had two customers make purchases via Stripe with GooglePay and Apple Pay.
However, in WooCommerce the orders were stuck in ‘payment pending’ status, even though payment confirmation/completion receipts had been received from Stripe. I was able to manually update both orders from ‘payment pending’ to ‘processing’ status. But with the Google Pay order, WooCommerce does not seem to recognise the item is now paid, and when looking at total revenue received for the month, it is down by the amount on that order paid with Google Pay.
Is there something I need to do/update to ensure orders are automatically updated to ‘processing’ after a customer has paid via Google Pay and Apple Pay? Ideally this would also fix the issue of a Google Pay orders being recognized as paid/revenue in WooCommerce.
Thank you for your help.
I had a look in the plugin settings, and the field for ‘G Pay/Apple Pay button height’ was set at 35 which was below the required value of between 40 and 55. I have updated this to 45, and Google Pay button now appears on the Checkout page
For Apple Pay, today I uploaded the ‘domain association file’ to my site host, which may take a couple of days for Apple Pay to verify. Once verification is complete, ideally the Apple Pay button will show on Checkout page.
Thank you for the above details. I have checked the demo link on a Chrome browser which shows eligibility for Google Pay. I checked my settings in the Stripe Dashboard, and Webtoffee was already selected as the default, and Google Pay (and Apple Pay) already selected as Active.
I have tried again adding an item to a cart on my site via Chrome, however Google Pay (and Apple Pay) buttons do not appear in the Checkout page. Please let me know if there is anything else I need to check.
That’s great, thank you 🙂
I am happy to say the exclude filters are now working in Meta. It turns out the incorrect Feed was entered into Meta Commerce Manager, this has now been amended, and items are being excluded as expected in Meta.
Here is a link to a Word doc with screenshots of the filters, and also the URLs for the feed on my site and in Meta Commerce Manager: https://www.dropbox.com/scl/fi/0viy7x4z9rjxzoqjnyl7z/Filters-for-feed-URLS-Facebook-Instagram-2.docx?rlkey=fzn7b7zo7in2a6pmpvoitoh9s&st=lrg197gz&dl=0
Hi @superlemon1998,
I have created a new Facebook feed using the Facebook Feed template, and it has uploaded successfully into Meta Commerce Manager. However, filters I have set for some items to be excluded appear in the feed. I am using the latest plugin update.
@neval123 Thank you, I have updated the plugin to version 4.0.4, and then disconnected and reconnected. I will see how it goes, hopefully everything works and payments will be successful going forward.