DWUser

Hi @thepeppi,

Thanks for writing, and I’m sorry the plugin hasn’t met your needs. Rotators can be edited from any computer, so I think that might be a point of confusion – sorry about any confusion there. Regarding having to install an external editor application, I’ve shared in other posts our philosophy on that:

The external editor application allows for more efficient and powerful editing features; for example, images can be resized and optimized before being uploaded to the web. This saves uploading time and allows for quicker development. Obviously, not every plugin is perfect for every use case. EasyRotator for WordPress is well maintained and offers extensive functionality. Many other plugins are more limited and/or don’t receive regular maintenance. While the up-front setup usually takes a minute or two (as mentioned clearly in the plugin description), we believe that the long-term benefits outweigh the initial investment.

This requirement is mentioned in the plugin requirements; if you disagree with having to install an external editor we certainly respect your opinion, but we do humbly request that you not bash the plugin when reading the requirements could have allowed you to effectively prejudge the plugin’s merits for your situation.

As you may have noticed, many other users find the plugin experience to be notably superior to the alternatives, so I’m sorry you didn’t proceed to the point of actually using the plugin.

Please let me know if there’s any other way we may provide clarification or assistance. Thanks!

Sincerely,
Drew O’Neill

Hi,

You should see the option to click the “New Rotator” button like this:

[Image link: http://www.dwuser.com/images/products/easyrotator/support/erwp/posts_pages/insert_dialog1.jpg ]

(Detailed instructions here: http://www.dwuser.com/support/easyrotator/wordpress/#insert )

Sincerely,
Drew O’Neill

Hi Daniel,

Thanks for checking out EasyRotator, and I’m sorry you’re experiencing trouble. No configuration changes are needed in Chrome; can you please confirm the specific error message you’re receiving?

Sincerely,
Drew O’Neill

Hi,

It looks like this template originally had a category selector, which has resulted in the extra space at the top. You’ll want to make the following adjustments to the layout code ( http://www.dwuser.com/support/easyrotator/kb/customize-layout/ ):

On the first line, adjust the top value to be 0:

<div class="erimgMain" style="position: absolute; left:0;right:0;top:40px;bottom:70px;" ...
Becomes:
<div class="erimgMain" style="position: absolute; left:0;right:0;top:0;bottom:70px;" ...

Then, a few lines later, adjust the bottom value for the image display:

<div class="erimgMain_img" style="position: absolute; left: 0; right: 0; top: 0; bottom: 0;"></div>
Becomes:
<div class="erimgMain_img" style="position: absolute; left: 0; right: 0; top: 0; bottom: 40px;"></div>

That should adjust the image position so that overlap is avoided in mobile view.

Sincerely,
Drew O’Neill

Hi @kkuivi,

Can you please open a new thread specific to your issue? It’s good etiquette to start new threads for new issues. Thanks!

Sincerely,
Drew O’Neill

Hi Tanya,

Yep – the plugin will automatically prompt your client to use the EasyRotator editor auto-installer, just as you were prompted.

Sincerely,
Drew O’Neill

Thanks for the positive feedback!

Sincerely,
Drew O’Neill

Hi @pinkeyegraphics,

Thanks for the honest feedback! I’m sorry the installation process wasn’t more straightforward for you; in contrast with other users, your experience wasn’t typical. Nevertheless, I trust that the inconvenience will be made up for by the usefulness of the plugin!

Please let me know if you have any other questions as you get started with it.

Sincerely,
Drew O’Neill