DWUser

Hi,

I’m sorry you’re experiencing trouble. For the future, you can usually get a faster response time by opening a support ticket at http://www.dwuser.com/ .

I recommend you first double-check that Adobe AIR is up-to-date on your system: http://get.adobe.com/air/ . If the problem persists, please confirm if this issue is only when editing or also when creating a new slider. If you can open a support ticket, please feel free to send temporary login credentials and we’ll be happy to attempt to reproduce and diagnose the issue.

Sincerely,
Drew O’Neill

Hi @crawford252,

Thanks for using EasyRotator! The transitions should be fluid; have you checked the page on any other computers to be sure it isn’t a system-specific issue? If that’s not the issue, please send the page URL and I’ll check it.

To avoid the “jog” back to the start at the end of the slides, you can enable the Wraparound / Infinite Looping option in the Settings section of the editor. Please note that this is a Pro feature.

Sincerely,
Drew O’Neill

Hi @rare,

Please see the reply to your support ticket for instructions specific to help resolve your situation.

Sincerely,
Drew O’Neill

Hi,

Thanks for using EasyRotator for WordPress. To specify alt text for a slide, set the title value for that slide. This will ensure that alt text is available to Google and other search engines.

Please let me know if you have any other questions.

Sincerely,
Drew O’Neill

Hi,

Thanks for using EasyRotator. You can wrap your rotator in code like this:

<div style=”padding-bottom: 50px;”>
…rotator shortcode is here…
</div>

Please let me know if you have any other questions.

Sincerely,
Drew O’Neill

Hi @travellers,

In agreement with @esmi, we’d appreciate any constructive feedback you can provide. If there’s a specific issue, we’d love to take the opportunity to improve; if the issue simply relates to having to install an external editor application, I’ve shared in other posts our philosophy on that:

The external editor application allows for more efficient and powerful editing features; for example, images can be resized and optimized before being uploaded to the web. This saves uploading time and allows for quicker development. Obviously, not every plugin is perfect for every use case. EasyRotator for WordPress is well maintained and offers extensive functionality. Many other plugins are more limited and/or don’t receive regular maintenance. While the up-front setup usually takes a minute or two (as mentioned clearly in the plugin description), we believe that the long-term benefits outweigh the initial investment.

This requirement is mentioned in the plugin requirements; if you disagree with having to install an external editor we certainly respect your opinion, but we do humbly request that you not bash the plugin when reading the requirements could have allowed you to effectively prejudge the plugin’s merits for your situation.

Thanks.

Sincerely,
Drew O’Neill

Hi,

Thanks for sharing your thoughts. I’m afraid there may have been some misunderstanding, though; all of the screenshots at http://ww.wp.xz.cn/plugins/easyrotator-for-wordpress/screenshots/ highlight features that are fully available in the Standard/free version. If you can please identify any information that you found misleading, we’ll happily correct that.

The external editor application allows for more efficient and powerful editing features; for example, images can be resized and optimized before being uploaded to the web. This saves uploading time and allows for quicker development. Obviously, not every plugin is perfect for every use case. EasyRotator for WordPress is well maintained and offers extensive functionality. Many other plugins are more limited and/or don’t receive regular maintenance. While the up-front setup usually takes a minute or two (as mentioned clearly in the plugin description), we believe that the long-term benefits outweigh the initial investment.

Sincerely,
Drew O’Neill