I’m thinking this may be due to the fact that DIVI 5 does not accept shortcodes (since web design is moving away from them). Both sites just use it to block access, except for a specific user group. The DIVI 4 site has options on the media’s edit page.
The DID 5 site just shows a normal edit screen, with none of the protection dialogue like they need on their media files.
I cannot speak to other features much … but I know that shortcodes will not work because I’m already having to clean up old videos on the site that were embedded with shortcode (not from your app).
Just posting here for anyone who reads this (so they can see that you take care of customers) …. I installed the update you sent and all is working as it should now. I hope it all works well for @matt6303 too!
Actually, When I saw that the client’s theme was sorely out of date, I renamed her old Hello Elementor Theme folder by adding – OLD to the end of it and installed a fresh copy direct from the WP repository and activated it. Then, once I saw that everything was fine on her site, I deleted the old folder.
Later, I found that not only were her updates not giving notifications, but there was no way to update any of them.
In the FRESHLY DOWNLOADED theme, I ended up finding the code that was causing the disruotion in the updates:
function remove_core_updates(){ global $wp_version;return(object) array(‘last_checked’=> time(),’version_checked’=> $wp_version,); } //add_filter(‘pre_site_transient_update_core’,’remove_core_updates’); add_filter(‘pre_site_transient_update_plugins’,’remove_core_updates’); add_filter(‘pre_site_transient_update_themes’,’remove_core_updates’);
I deleted the code from the Theme’s functions.pho file and the updates immediately began working as expected. It is completely unacceptable for site owners not to receive notifications or be able to apply updates when WP is the #1 hacked site in the world.
Nevermind the screenshot. Apparently these forums don’t allow pasting images. Either way, all sites are on the most current version, as they always are within a day of update releases.
I’ve contacted CleanTalk as well and it’s definitely an issue on their end because all sites I handle are updated regularly. They’re all on 9.4.3. And the one in the screenshot never even had the problematic version. It was only installed last spring, directly from the WP repository and I’m sure that Woo wouldn’t have had a 3 year old plugin being downloaded from the WP repository.
