estore6

Forum Replies Created

Viewing 6 replies - 1 through 6 (of 6 total)
  • Forum: Plugins
    In reply to: [Five Star Restaurant Reservations - WordPress Booking Plugin] Multiple location plug-in
    estore6

    (@estore6)

    9 years, 9 months ago

    Hi Nate,

    The issues with the correct date and time format were solved once we uninstalled the plugin completely from the server and then reinstalled it following your instructions in a new admin. The multi locations field is also working fine. Many many thanks to you for your help.

    Now there’s another issue regarding the multi locations. We are not able to add the operating hours of the restaurant for each location. Please check this link: http://www.ceylonta.com/reservation/wp-admin/admin.php?page=rtb-settings&tab=rtb-schedule.
    1. Not possible to give the opening hours for each restaurant separately

    2. Not able to block the working hours for each restaurant separately.

    There’s an option for choosing the opening hrs and blocking by location under business profile/all locations but it does not work. It is only recoginizing the opening hours from the booking schedule under bookings/settings.

    Your help would be much appreciated.

    thanks

    Fouzia

    Reply

    estore6
    Member

    bilinkb-quotecodeolulli

    Forum: Plugins
    In reply to: [Five Star Restaurant Reservations - WordPress Booking Plugin] Multiple location plug-in
    estore6

    (@estore6)

    9 years, 9 months ago

    Hi Nate,

    The issues with the correct date and time format were solved once we uninstalled the plugin completely from the server and then reinstalled it following your instructions in a new admin. The multi locations field is also working fine. Many many thanks to you for your help.

    Now there’s another issue regarding the multi locations. We are not able to add the operating hours of the restaurant for each location. Please check this link: http://www.ceylonta.com/reservation/wp-admin/admin.php?page=rtb-settings&tab=rtb-schedule.
    1. Not possible to give the opening hours for each restaurant separately

    2. Not able to block the working hours for each restaurant separately.

    There’s an option for choosing the opening hrs and blocking by location under business profile/all locations but it does not work. It is only recoginizing the opening hours from the booking schedule under bookings/settings.

    Your help would be much appreciated.

    thanks

    Fouzia

    Forum: Plugins
    In reply to: [Five Star Restaurant Reservations - WordPress Booking Plugin] Date&Time missing in Admin notification and New Request Emails
    estore6

    (@estore6)

    9 years, 9 months ago

    HI Nate,

    I would appreciate a response from you soon. Please let me know how I can uninstal and remove the restaurant reservation plugin completely from the server. Please refer to the above inquiry for more details.

    Looking forward to your advice soon

    Thanks
    Fouzia

    Forum: Plugins
    In reply to: [Five Star Restaurant Reservations - WordPress Booking Plugin] Date&Time missing in Admin notification and New Request Emails
    estore6

    (@estore6)

    9 years, 9 months ago

    Hi Nate

    We installed your plugin, it is great but has some issues like it is not showing the correct date and time and the name and tel # etc were missing in the email notifications. But when we installed it in a new additional admin for the same website, it showed all the fields including date and time correctly. So my developer feels that if we uninstall and re-instal the plugin it would probably work well. But he is not able to uninstall it completely from the server. Can you please let me know how he can uninstall the restaurant reservation plugin completely from the system?

    I would really appreciate your help

    thanks

    Fouzia

    Forum: Plugins
    In reply to: [Five Star Business Profile and Schema] Email shows wrong date after reservation
    Thread Starter estore6

    (@estore6)

    9 years, 10 months ago

    Hi Nate,

    We tried everything but it is not working. Now the only option we can do to make this plugin work is to hide the date in the first email and then send the second confirmation email which shows the correct date and other details. But there is another thing missing in the second email which is the restaurant location for which the booking is made. So I request you to send me the email notification template tags for multiple locations. For example: {user_email} {user_name} {bookings_link}. I would appreciate your help very much.

    thanks

    Fouzia

    Forum: Plugins
    In reply to: [Five Star Business Profile and Schema] Email shows wrong date after reservation
    Thread Starter estore6

    (@estore6)

    9 years, 10 months ago

    Hi Nate

    As you suggested we deactivated all other plugins except the restaurant reservation plugin and the business profile plugin and switched to the twenty sixteen theme as well. Please take a look and let me know why it is still showing the wrong date in the email. Here are the details:

    Thanks Fouzia Husainy,

    Your booking request is waiting to be confirmed.

    Give us a few moments to make sure that we’ve got space for you. You will receive another email from us soon. If this request was made outside of our normal working hours, we may not be able to confirm it until we’re open again.

    Your request details:
    Fouzia Husainy
    1 people
    Monday June 9th, 2014

    Here’s the link to the website: http://www.ceylonta.com/en/reservations/. You may check and let me know. I would appreciate your help in fixing this issue.

    thanks and best regards
    Fouzia

Viewing 6 replies - 1 through 6 (of 6 total)