g.handley
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Forum: Fixing WordPress
In reply to: My wordpress designerThank you WPyogi.. I just may have to do that. Bill, I have sent email to her son asking him to search her computer with your file extension suggestions. He says he’s pretty computer savy so we’ll see. James, I will keep these login’s.. I know she built numerous wordpress websites for other small business owners too that may not even know they don’t have a web site any longer. She built this one and I see it’s still up and running though??
http://newvisionhealing.com/Forum: Fixing WordPress
In reply to: My wordpress designerOK..!! will do my best on all of the above. Not sure she would have had a backup?? Lesson learned.. don’t give anybody total control over your website and hosting. Things happen that are never anticipated.
Oh, and I have a wordfence code.. long, maybe 60 characters and a password for database.. I also have an admin name and password but don’t know what it goes to. Maybe wordpress? I am so sorry I am so inept at all this but that’s why I hire people to do these things. It’s frustrating.Forum: Fixing WordPress
In reply to: My wordpress designerI did renew it I suppose. They managed to reassign the domain back to me as the original owner after I sent them some legal paperwork for my business and I had to accept it in my godaddy account which I think renewing it was part of the deal.
I suppose what happened is that she was paying them to host it and I would repay her every 3 or 4 months. When she passed away and the credit card was cancelled I imagine they took down my site?? Just a guess.
also, just so I am clear. I have two issues.. one is the godaddy hosting and my inability to get at that and the other is wordpress as it would also have a login and password correct? I have her son searching her computer for any login and passwords she may have stored and I could probably talk to a supervisor at GoDaddy but still the wordpress will be even harder to get if at all.. am I correct? Thank you for all that are responding. I truly appreciate it.
Forum: Fixing WordPress
In reply to: My wordpress designerSo, I was told by GoDaddy yesterday that if it has been inactive for more than 30 days (I have no idea how long it has been down) it has fallen off the DNS server and they can’t retrieve it no matter how much I beg..does that sound right?? He can’t even tell me if they hosted it, but I am sure they did.. My friends son has her computer so I am going to see if he can find anything on it that could help me. is this the right approach or should I be trying something else?
Forum: Fixing WordPress
In reply to: My wordpress designerOk.. so I have an icon on my computer for my website dashboard. Here is where it takes me.
http://homelightrealtyaz.com/wp-admin/
I have absolutely no access to the back end of my website at all so I don’t know if there are options missing. I assume they are there.
She also was absolutely obsessed with hacking and really dialed in on security since it happened to some of her other sites and she spent hours getting them back up and running.I am not sure of how the billing goes, but I know if there were fees charged that those have not been paid since her credit/debit cards have been shut down. Most all of the plug in’s she had were free but there may have been some that weren’t.
Forum: Fixing WordPress
In reply to: My wordpress designerThank you so much for responding James. I think I was at the blog’s dashboard and as I mentioned nothing worked wherever I went. Maybe I am wasting my time and need to have somebody else rebuild my site for me, but it was really awesome and she had all these plug ins and feeds going to it not to mention the MLS and various home search options. I am not the only person she built wordpress sites for either and now I am hearing they are in trouble too.
GoDaddy was no help at all and they sent me to codex.ww.wp.xz.cn and I was totally lost there. I am not technical at all as you may have gathered… I sell real estate in Arizona and all I want is a way to get my web site back. If you can help I would very much appreciate it.
Patricia had a stroke in August and I never had the heart to ask her for all this as I was certain she would think I didn’t have faith in her being able to get better, which she didn’t.. 🙁