HT Plugins's Replies - page 6

Forum Replies Created

Viewing 15 replies - 76 through 90 (of 760 total)

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Forum: Plugins
In reply to: [Whols – Wholesale Prices and B2B Store Solution for WooCommerce] Wrong wholesale price

Plugin Author HT Plugins
(@htplugins)

3 years, 6 months ago

Hi,

Since we haven’t heard back from you. We are closing the ticket for now. In case you need any further assistance, please feel free to reopen this ticket at any time OR create a new ticket.

We’ll definitely help you with that.

Thanks!

Forum: Plugins
In reply to: [Whols – Wholesale Prices and B2B Store Solution for WooCommerce] admin price display error and guest restriction and

Plugin Author HT Plugins
(@htplugins)

3 years, 6 months ago

Hi,

Since we haven’t heard back from you. We are closing the ticket for now. In case you need any further assistance, please feel free to reopen this ticket at any time OR create a new ticket.

We’ll definitely help you with that.

Thanks!

Forum: Plugins
In reply to: [HT Portfolio - WordPress Portfolio Plugin for Elementor] Change Permalink or Slug?
Plugin Author HT Plugins
(@htplugins)

3 years, 6 months ago
Hello @bigbankclub

Thank you very much for reaching out to us.
We have read your message thoroughly.

Unfortunately, the option to change the Slug/URL is not available at this moment. Please follow this link to change the URL https://www.youtube.com/watch?v=kwDQRT0sSlU

If the problem still persists, please contact us here https://hasthemes.com/contact-us/

That way you could get support from us more quickly as the developer of this plugin handles all the tickets over there.

We’ll look forward to hearing from you.

Best Regards,
HT Plugins
- This reply was modified 3 years, 6 months ago by HT Plugins.
Forum: Plugins
In reply to: [Whols – Wholesale Prices and B2B Store Solution for WooCommerce] Variations Wholesale

Plugin Author HT Plugins
(@htplugins)

3 years, 6 months ago

Hi @sitionetwork

Thanks for reaching out. Yes, you can do that. Please check this screenshot and configure the variation like this https://tppr.me/Bws3o

Hopefully, it will solve the issue.

If you have any questions, please let us know.

Thanks!

Forum: Plugins
In reply to: [Whols – Wholesale Prices and B2B Store Solution for WooCommerce] Wrong wholesale price

Plugin Author HT Plugins
(@htplugins)

3 years, 6 months ago

Hi @wafa1999

We are sorry for the inconvenience. Unfortunately, we didn’t find such issues.
Would you please provide us a screencast of the issue?

Since this support forum is only for the free version. We recommend you to contact us here https://hasthemes.com/contact-us for any query regarding the Pro version.

If you have any questions, please let us know.

Thanks!

Forum: Plugins
In reply to: [HT Mega Addons for Elementor - Elementor Widgets & Template Builder] Deprecated error

Plugin Contributor HT Plugins
(@htplugins)

3 years, 6 months ago

Hello @accustrip

Thank you very much for reaching out to us.

We have read your message thoroughly as well as checked the page you shared.
Also, we have checked our plugin from our end and didn’t encounter any such issue. Therefore, it seems the issue is caused by any third party plugin or your theme as you have also checked it by the disabling HT Mega Plugin.
You can create a support ticket here
https://hasthemes.com/contact-us/

Our support team will assist you in solving this issue.

Kindest regards,
HT Plugins

Forum: Plugins
In reply to: [HT Contact Form – Drag & Drop Form Builder for WordPress] Autogenerates js files in the forntend, it is influencing SEO

Plugin Author HT Plugins
(@htplugins)

3 years, 6 months ago

Hello @xheni216,

Thanks for contacting us.
With due respect, we’d like to inform you that we have investigated our plugin on several websites from our end.
But we didn’t find such a file you mentioned. We got a similar file like ‘/dist/data.js’ but that was already minified screenshot https://prnt.sc/-oVYrJhj8nF0.

We’ve also visited your provided link and investigated it but got the same result.

So would you please check again whether the file comes from another plugin or not?

Thanks!

Forum: Plugins
In reply to: [JustTables – WooCommerce Product Table] Doesn’t work for product bundles?

Plugin Author HT Plugins
(@htplugins)

3 years, 6 months ago

Hi, @mimibondi

Thanks for using JustTables.

It’s really our pleasure to hear that you are loving this plugin.

Your ticket has been forwarded to our developer team, and we will definitely get back to you.

Best,
Support Team

Forum: Plugins
In reply to: [HT Mega Addons for Elementor - Elementor Widgets & Template Builder] Error 403 Forbidden Login

Plugin Contributor HT Plugins
(@htplugins)

3 years, 6 months ago

Hello @valetech95

We hope you have managed to solve the issue. If the issue persists, feel free to reach out to us.

Thank you very much @wfsupport port port for sharing an alternative solution to the issue. We highly appreciate it.

Best Regards,
HT Plugins

Forum: Plugins
In reply to: [HT Mega Addons for Elementor - Elementor Widgets & Template Builder] Error 403 Forbidden Login

Plugin Contributor HT Plugins
(@htplugins)

3 years, 6 months ago

Hello @valetech95

Actually, the “403 Forbidden” denotes a server-related issue. You can learn more about this issue by following the below link.
To solve this issue permanently, you can contact your hosting provider about the issue.

Link: https://www.howtogeek.com/357785/what-is-a-403-forbidden-error-and-how-can-i-fix-it/

Best Regards,
HT Plugins

Forum: Plugins
In reply to: [HT Mega Addons for Elementor - Elementor Widgets & Template Builder] Error 403 Forbidden Login

Plugin Contributor HT Plugins
(@htplugins)

3 years, 6 months ago

Hello @valetech95

Thank you for reaching out to us. It seems the issue is caused by your browser’s cache problem. In this case, would you please try using it after clearing your browser cache?
Hopefully, it will solve the problem.
If you have further issues, feel free to reach out to us.

Best Regards,
HT Plugins

Forum: Plugins
In reply to: [HT Mega Addons for Elementor - Elementor Widgets & Template Builder] Modal freeze the page

Plugin Contributor HT Plugins
(@htplugins)

3 years, 6 months ago

Hello @clara716

Thank you very much for sharing your solution.
Also we are glad to know that the issue has been fixed.

Kindest regards,
HT Plugins

Forum: Plugins
In reply to: [HT Menu - WordPress Mega Menu Builder for Elementor] Menu is greyed out on Mobile

Plugin Contributor HT Plugins
(@htplugins)

3 years, 7 months ago

Hello @gamicord

Thank you very much for reaching out to us.
We have read your message thoroughly as well as reviewed the screenshot you shared. It appears you added the Mega menu in the header, which is built with the custom header builder. Unfortunately, the Menu is not compatible with the custom header in the free version.

Regarding the second issue, we are investigating the issue you mentioned. We will get back to you very soon.

Best Regards,
HT Plugins

Forum: Plugins
In reply to: [WC Builder - WooCommerce Page Builder for WPBakery] Problem Adding Product Thumbnail to Template

Plugin Contributor HT Plugins
(@htplugins)

3 years, 7 months ago

Hello @anji_s

Thanks for contacting us.
Would you please provide us your site link?

OR

It would be great if you could contact us at https://hasthemes.com/contact-us/

Our support team would love to assist you with this.

Best Regards,
HT Plugins`

Forum: Plugins
In reply to: [HT Mega Addons for Elementor - Elementor Widgets & Template Builder] Did you removed pricing list view in latest update?
Plugin Contributor HT Plugins
(@htplugins)

3 years, 7 months ago
Hello @web4people

We have disabled some elements by default in this new update to increase website performance. If you get any such problem, please make sure that the elements are enabled or not.

Best Regards,
HT Plugins
- This reply was modified 3 years, 7 months ago by HT Plugins.

Viewing 15 replies - 76 through 90 (of 760 total)

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