Forum Replies Created

Viewing 15 replies - 121 through 135 (of 378 total)
  • Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    We’re honestly not quite sure why this is. Our support team has opened up a thread with Contact Form 7 to see if we can get to the bottom of this issue. You may follow the progress here:

    https://ww.wp.xz.cn/support/topic/field-validation-translations/

    Hopefully, the developer will be able to reply with some insight. Once we have a solution in place we’ll reply here to let you know. Thanks for the report and have a wonderful rest of your week!

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    We’re still unsure if that specific attribute would interact with translations. That being said, if you’re looking to change that attribute, that would be a Contact Form 7 question. We do not see a filter for form attributes in the Contact Form 7 code. Unfortunately, we’re also not extremely versed in handling translations and do recommend reaching out to the polyglots team for assistance too.

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    It could be that the phrase hasn’t been translated yet. Helpful users of the community generally supply translations. Please see available translations here:

    https://translate.ww.wp.xz.cn/projects/wp-plugins/wpcf7-recaptcha/

    If you would like to submit translations you can view the Handbook to get started!

    When setting up your language, ensure that you go to Dashboard > Updates in the admin panel to update the translations for all plugins.

    The mentioned en-US attribute is part of Contact Form 7, which we do not control. This wouldn’t be a bad idea to bring this up with them as when we change the language of our site, you’re right; it does not reflect properly. This attribute shouldn’t affect any provided translations, though.

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    Unfortunately, reCaptcha is inherently unresponsive. Since the whole reCaptcha module is inside an iframe, at a URL other than the parent domain, any custom CSS or JS is ignored. We wouldn’t be able to tell you why Google hasn’t upgraded it to be inherently responsive, nor do we have any good one-size-fits-all solution. There are some hacky workarounds for this, but the cross-browser support is iffy at best.

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    Thank you for bringing this to our attention. We’ve raised a thread on the plugins support forums and can hopefully work with the developers there to find a quick solution. You may follow the progress here:

    https://ww.wp.xz.cn/support/topic/conflict-with-recaptcha-for-contact-form-7/

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    This is a new and different issue than we have seen before.

    First, let me say that disabling the ReCaptcha v2 for Contact Form 7 will disable the plugin and leave behind the [recaptcha] shortcode. There are no items that need to be cleaned up upon deactivate to prevent any forms from submitting. If you remove the reCaptcha and find that your form does not submit, then that means there’s an underlying issue elsewhere.

    Next, for some reason, something on the website is modifying the <noscript> tag that comes with the reCaptcha script. Are you running any caching or “speed” plugins? Our current educated guess is something (theme or plugin) is using JavaScript to add lazy loading attribute to all elements on the page, even noscript tag elements, which may modify how the plugin works.

    We would recommend taking a backup of your website, understanding how to restore your back up, and installing the WordPress Health Check & Troubleshooting Plugin. This will allow you to safely disable plugins and revert to a default theme ( just for your admin user so that this does not affect visitors ). You can then enable each plugin one by one until you find the culprit. For more information, we do recommend reading their documentation.

    Unfortunately, since this is not a common issue or one we’ve seen before it may take some debugging as suggested above to get to the root of the problem. Hopefully, using the above instructions you’ll be able to find the offender. Should you have any questions please reply back to this thread and we can assist you further. Have a wonderful rest of your week!

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    Looking at the provided website, I personally could see the reCaptcha as expected. Could you have solved your issue, or could this issue be specific to your browser cache? Otherwise, we will need a bit more information to help us replicate the issue you’re running into.

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    Yes, you would add in your reCaptcha API keys under

    Contact > Integration > reCAPTCHA

    Then, under

    Contact > reCaptcha version

    You would want to select Version 2. For more information, please review the Installation Instructions or reply back to this thread and we can discuss any issues further. Have a wonderful rest of your week!

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    It should be. We haven’t seen or run into any issues in regards to 5.7.1 besides caching. We haven’t had a chance to update the “Tested Up To” value yet as there haven’t been any other features to add. Should you have issues please open a topic and let us know!

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    We can see that it’s running into some kind of error, but it’s not clear what the error is. There are not any Javascript Console Logs or issues preventing it from submitting. We believe that the issue is either a conflict with another plugin or another PHP-related error preventing it from submitting. We recommend enabling WordPress Debug Flags to see if there is any PHP related errors being generated.

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    It looks like it’s having trouble finding we included wpcf7-recaptcha-controls script, which should enqueue into the website’s footer. We’ve implemented this on a local Storefront theme. It appears to work as suspected, which leads us to believe that it’s an issue with the Autoptimize Cache or Autoptimize settings. If deactivating the plugin solves the issue, we suspect caching.

    Hopefully, caching ends up being the issue but if not you could try installing the WordPress Health Check & Troubleshooting plugin. This plugin will allow you to safely disable plugins until you find the conflict. For more information, we recommend reviewing their documentation. We do recommend creating a backup of your website before attempting this, just in case.

    If the above does not solve your issue, please reply with any further information that may help us debug this issue. Have a wonderful weekend!

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    It looks like you have WP Super Cache installed. We recommend clearing the caching here either on this specific page or sitewide. We’ve gotten reports that caching plugins are caching an old version of the recaptcha-controls script included in this plugin and suspect this is the same issue. So far, cache clearing has been the solution.

    If you find this does not work we recommend reaching out to WP Super Cache and seeing if there’s a way to exclude the wpcf7-recaptcha-controls script to the cache exclusion list. Hopefully the above helps solve your issue. Should you find that it does not or have any further questions please reply to this thread and we can assist you further. Have a wonderful rest of your week!

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    Thank you for sharing the submission screenshots. Looking at the submission times, they appear to be far between hours or sometimes days apart. This leads us to believe that these submissions are not from Spambots but manual spam submissions which, unfortunately, reCaptcha will not be able to detect. The reCaptcha script is specifically created to prevent botnets from spamming forms, but it isn’t smart enough to detect manual spam submissions.

    You could block emails from certain IP address ranges or block submission with certain keywords, but that is out of the scope of this plugin. Hopefully, that makes sense. Should you have any questions, you may reply to this thread, and we can assist further. Have a wonderful rest of your week!

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    I do not see a reCaptcha on any of the forms on this website. When viewing the source of a website with this plugin installed, we expect to see our submission script: wpcf7-recaptcha-controls.js, which we do not see. This could be why your reCaptcha does not appear and why you’re getting spam emails.

    Please follow the installation instructions and clear any site caching until you’re able to view the source and see that the wpcf7-recaptcha-controls.js script has been added.

    Hopefully, once the reCaptcha displays properly, you should see spam submissions less.

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    Looking at the source of these two links, they look different. The HTTPS link has WP Rocket enabled and the HTTP link does not. Normally, we don’t see HTTP protocols available when a site uses HTTPS. HTTP should generally redirect to HTTPS to ensure consistency and ensure search engines won’t index the same URL twice.

    Looking specifically at the HTTP source, we’re not seeing any reference to the reCaptcha script at all.

    Maybe clearing the WP Rocket Cache will solve all of these issues. Otherwise, we do recommend redirecting HTTP to HTTPS. Hopefully, the above helps solve your issue. If not, please reply to this thread and we may assist you further. Have a wonderful rest of your week!

Viewing 15 replies - 121 through 135 (of 378 total)