IQComputing
Forum Replies Created
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Hello,
Looking at the
wpcf7-recaptcha-controls.jsscript in the footer, it appears to be an older version of the script. Please update the plugin, clear all caches, and see if that helps.Hello,
I’m not sure what WPML needs to provide translations. What I do know is that people can provide language translations to the plugin directly:
https://translate.ww.wp.xz.cn/projects/wp-plugins/wpcf7-recaptcha/
https://make.ww.wp.xz.cn/polyglots/handbook/translating/glotpress-translate-wordpress-org/
We would recommend reaching out to WPML and seeing if the issue lies on our end or their end and go from there.
Hello,
We are able to replicate the issue but we’re not seeing any Javascript Errors in our console log that would cause this. The spinner appears to be theme-specific or specific to another plugin. This is something custom outside this plugin and Contact Form 7. Everything is wrapped in a div with a
form-flatclass. This gets aprocessingclass whenever the form is submitted. Theprocessingclass doesn’t get removed and it’s not clear why that is. We recommend narrowing down what theme or plugin is adding theform-flat processingclasses and reaching out to their developers.Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Recaptcha error in safari browserHello,
This is likely do to safari caching an older version of the included javascript files. If you have any caching plugins installed, please clear their caches. If the problem persists please reply back to this thread with a link to the site in question and we may investigate further. Have a wonderful rest of your week!
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Recaptcha has stopped workingHello,
The provided
wpcf7-f2567-p1224-o1is specific to Contact Form 7. Viewing the source-code, we would expect to see something related to our plugin slug:wpcf7-recaptcha, but we do not. If you have the plugin installed and activated, we would recommend re-installing and re-configuring the plugin entirely. If you continue to run into issues you could try installing The WordPress Health Check & Troubleshooting plugin to narrow down the issue using their plugin documentation. Hopefully, using the above information you can narrow down and solve your issue. If you have more information that can help us replicate your issue please reply back to this thread and let us know!Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Failed to load resource: Error 403Hello,
So far, many of the issues with this latest release have to do with Caching. We recommend installing The Health Check and Troubleshooting plugin and to follow their documentation to narrow down any plugin conflicts.
If you’ve done the above please link the website where you’re having issues and we can recommend further debugging steps.
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Recaptcha has stopped workingHello,
Looking at your source code we don’t see any indication that you have this plugin installed and/or activated. We expect to see
wpcf7-recaptcha-controlsand some inline styling. Could you verify that you have this specific plugin installed and activated? Could you verify that you’ve run through the installation settings? Finally, could you verify that your theme haswp_head()andwp_footer()in the appropriate spots?Hello,
This is more a question for Cookiebot. We are simply enqueueing the reCaptcha script as normal. There are no workarounds we’re putting in place to make the reCaptcha code work. We do see that
_GRECAPTCHAcookie does get set. Should Cookiebot has any suggestions, we have no problem working with them to put a fix in place.Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Recaptcha not working in some countriesHello,
You could try switching your reCaptcha source from google.com to recaptcha.net – This can be done by visiting the reCaptcha Settings found on the screenshot below:
https://ps.w.org/wpcf7-recaptcha/assets/screenshot-1.jpg?rev=2153682
Additionally, if you have any caching plugins installed, try clearing their cache.
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] reCaptcha not showing on certain browsersHello,
We apologize for the inconvenience this has caused! We recognize that because we did not cache-bust the included script, some caching plugins such as WP Rocket and W3Total Cache are trying to include an older version of that script. Looking at the linked page, we could replicate the issue, but once we refreshed it, it served the correct version of the script. We recommend clearing the W3Total object cache or adding the following script to any W3Total Cache exclusion lists:
wpcf7-recaptcha/assets/js/wpcf7-recaptcha-controls.jsHopefully, by excluding the above script from caching, you’re able to see this issue fixed by your users. Otherwise, we would recommend reaching out to W3Total Cache for the best solution to cache-bust the above script.
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Console Error – Invalid Site KeyHello,
Luckily, that API key in your Javascript console is your Public Key. It’s going to be accessible in the source code of your website anyway. The only danger is if it’s also printing out the Secret Key too. Let’s run down a couple of things:
1) Are you running the latest version of Contact Form 7 and this plugin (ReCaptcha v2 for Contact Form 7)?
2) Have you cleared your browser’s cache? If you have any caching plugins installed, such as Autoptimize or WP Rock please clear those caches.
3) If you have a caching plugin such as Autoptimize or WP Rocket could you add the following script to their exclusion list to not get concatenation.
Settings > Autoptimize > Exclude scripts from Autoptimize:
wpcf7-recaptcha/assets/js/wpcf7-recaptcha-controls.jsIf you’ve tried the above and are still running into issues and are ok with publicly sharing your website link, please reply to this thread with a link to your website. You may also try to install the WordPress Health Check & Troubleshooting plugin to narrow down the root cause of your issue. It could be a plugin or theme conflict, and the above plugin will help safely disable plugins until you find the offender. Please review their documentation for more information.
Hopefully, the above info helps you narrow down and solve your issue. If not, please reply to this thread with more information. Have a wonderful weekend!
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] ReCATCHA Not displaying@russelljohn Please create a separate forum thread for your issue. It’s much easier to track when each issue has its own thread.
@simonharrington First, try clearing your Autoptimize Caches. If you find that doesn’t solve the problem try adding the following to…
Settings > Autoptimize > Exclude scripts from Autoptimize:
wpcf7-recaptcha/assets/js/wpcf7-recaptcha-controls.jsThe exclusion box takes a comma-separated list of files to exclude from concatenating. We suspect that the concatenation is the issue and allowing the above script to load on its own will hopefully solve this issue. Once you have the change in place please clear your Autoptimize Caches once more.
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Recaptcha missed after update@simonharrington Please create a separate support thread to track this issue. Ensure you are using the latest version of this plugin ( 1.3.3 ). We also see that there are some inline Javascript errors unrelated to this plugin that may be causing an issue.
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Can still submit form without checking boxHello,
The latest version of this plugin wraps the reCaptcha control in
spantags automatically (you don’t need to wrap the control in HTML). If you see the control wrapped in div tags, we would recommend reinstalling the latest version of the plugin. Unfortunately, since we cannot view the linked website, we are just guessing at what the issue or conflict could be.As an alternative, you could try one of the following plugins:
ReCaptcha Integration for WordPress
Hopefully, if you can’t find a solution using our plugin, one of the above will help. Should there be any further details to help us debug this issue please reply back to this thread and let us know! Otherwise, stay safe and have a wonderful rest of your week!
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Recaptcha missed after updateHello,
We recommend clearing your browser’s cache or if you have any caching plugins to clear those as well. If after you’ve cleared your cache you still don’t see the reCaptcha please reply back to this thread with a link to the page where you’re having issues and we can take a look at the form to see if there are any fixable errors.
