jamisonb

Sure, I can give you some info, but it depends on the setup on the server, so it’s again something your web host could answer better for you.

You will first want an FTP client program, Filezilla is popular, cyberduck is also popular.

Once you download and install it is a pretty basic program, it will ask for host, username, password, and port.

If it’s filezilla, then you can go to file >> Add Site and since you have an ssh/sftp key, and not a password, change protocol to sftp, try supplying the username, the host, and I would go with port 22, and select your keyfile

https://blog.runcloud.io/2018/02/10/filezilla-sftp.html

that site goes over the process a bit.

Cyberduck is more for Mac, which I, unfortunately, do not use, but it works the same way, just a different interface,

• This reply was modified 7 years, 2 months ago by jamisonb.

Actually, I checked, your PHP is running version 5.2

The plugin says it requires PHP 5.6 or newer.

So updating PHP I think is your best bet, and then if that can not be done, using FTP or any alternative to manipulating files, and renaming the specific plugin’s directory.

Let me know if you need more help with either.

Best,

Jamison

You did it! Goodjob, I have been checking and it is now a WordPress installation. So if you check in a couple hours or tomorrow, you should see a blank WordPress. Then the video tutorial you linked at the beginning will guide you on how to migrate the content into your Blank WordPress

You are fine 🙂 , okay, that should be all you need to do. Now wait a couple of hours and check it, you might need to clear your cache.

I just checked what response I got back from the nameservers.

dig @ns-2.ezyreg.com +short asianoutreach.org.au
27.121.67.152

if that is the IP you saw on the cPanel that say shared IP address, then you did perfectly.

It depends. The easiest solution is to have the set to whatever the host provider tells you, because it is their name server. Whoever name servers you use, they are the authority of where the domain goes. Based on Google

https://support.melbourneit.com.au/articles/help/Melbourne-IT-Nameservers

you may already have the nameservers correct, but that is if you are using Melbourne IT for hosting and their cpanel. Since they advise to change to ns-2.ezyreg.com.
ns-1.ezyreg.com.

Which is what you already have. So if this is the case, then you have to login to the cpanel, go to the DNS Zone Manager, and change your A records as I advised earlier (delete to of the 3 A records you have already existing, and edit the 3rd one to be the IP of your cPanel), and you do not need to make any change to the nameservers, because it is already correct.

If the new host is not MelbourneIT, or you have reason to think the nameservers should be different, then you will want to look at the host providers support page, they will probably have somewhere where they advise of the nameservers to use.

Let me know if you are still a bit confused.

Thank you,

The nameservers are:
asianoutreach.org.au. 21557 IN NS ns-2.ezyreg.com.
asianoutreach.org.au. 21557 IN NS ns-1.ezyreg.com.

and your A records (where website traffic goes) is
asianoutreach.org.au. 14348 IN A 198.49.23.145
asianoutreach.org.au. 14348 IN A 198.185.159.145
asianoutreach.org.au. 14348 IN A 198.49.23.144

That means people go to those servers when they type your domain, and I checked those IPs, those are Squarespace, so that is why you are ending up at Squarespace when you do /wp-admin So the installer that you used, may actually be working correctly, so that is good.

You need to change your DNS for sure. There are 2 easy ways to get the result you want. I personally would change Nameservers, again the new host provider should be able to provide you information regarding their nameservers. This will also change your MX record, so if you have been using e-mail on the domain, things will get more complicated because you will need to recreate the MX record to keep it working.

The other method of fixing this would be changing the A records with ezyreg.com. I have never used them, but there is probably a place that says manage my DNS, and you should see the records I mentioned above, the A ones that have an IP. You will want them deleted and you will want to put in the new ones of your new server host. If it is cpanel, when you login there is a place that says ‘status’ I believe, and should give the IP of the server. You will then make an A record with your domain that goes to that IP.

DNS changes require propagation, which just means that changes sometimes have a delay but usually finish propagating within 24hrs.

Good luck, let me know if you need more help or information regarding this.

Hey Stunley,

So occasionally, when someone using chrome tries to access your site via a link they are getting redirected, do I understand that correctly? Most common redirects are done in the .htaccess, which I would check first. They are ways in the .htaccess to redirect only certain clients.
RewriteCond %{HTTP_USER_AGENT} Chrome
Or something similar would only target specific browsers in a redirect, so that is a possibility.

Also, this is probably unlikely, but I have seen it, I would check your DNS for the domain. In rare circumstances, sometimes people have 2 different A records, or 2 differing NS. So most of the time people will query the domain, get the response correctly back but in rare cases sometimes they get the 2nd NS or A rewcord which has incorrect information.

If you found one hacked WordPress core file, I would recommend in changing all of them, unless you have a specific reason not to.

Best of luck, hope my reply helps a bit,

Jamison