JKEngineer
Forum Replies Created
-
Forum: Plugins
In reply to: [Prime Mover - Migrate WordPress Website & Backups] Backup a multisiteThanks for the prompt and helpful reply!
Just to be sure I understand, using the free version, I would install it on the main site, as a network available plugin, and then do individual backups of each sub site from the dashboard of the subsite. I would not be able to backup the main site itself however. Right? (I have virtually no experience with multisite, yet.)
Thanks,
JK
- This reply was modified 1 month, 4 weeks ago by JKEngineer.
Ouch.
Thanks for the response and the clarification.
Thanks for the prompt response.
Apologies for the confusion. Just before creating the gallery, I had updated core, themes, and plugins. I developed a plugin conflict that affects my ability to log in, or even get the login screen. I disabled the most recently updated plugins to work on which was causing the issue. You must have seen the page when FooGallery was disabled. The shortcode is in a shortcode block.
I have since restored the gallery. The second pointer you gave me, changing the setting in FooBox, did the trick.
Thanks!
Forum: Plugins
In reply to: [The Events Calendar] Stalls when changing monthOK. I found the cache controls for The Bluehost Plugin under Performance. I disabled it.
I have cache enabled with WP Optimize.
I have purged the cache. At the moment things are working. Let’s see what happens.
@bluehostsupport You will note in one of the comments above that the Jetpack Protect seems to have been activated without my involvement. Does Bluehost do that? I understand your reasoning about the migration, although I don’t fully agree with it. However, if I have gone in and made changes to the setup, I need to know that I don’t have to keep coming back to be sure you have not reverted them. Please comment. Also, if The Bluehost Plugin is deactivated or removed, I understand that the account level controls it brings to the left menu inside WP will be gone. Aren’t the same functions available by logging into the hosting account itself?
Forum: Plugins
In reply to: [The Events Calendar] Stalls when changing month@bluehostsupport I’m glad you have joined the conversation.
There is no Performance section under Bluehost>Settings. What other actions do you suggest?
I hope you’ve read my first post in this thread. I am not happy with your unilateral actions about which I was neither informed nor gave permission. The only way I discovered what you had done was I received a notification that something had updated.
Forum: Plugins
In reply to: [The Events Calendar] Stalls when changing monthI logged in to look at the cache settings, but before doing anything I opened an incognito window to test the calendar. ATM it’s working correctly.
In settings for The BlueHost Plugin, I do not see anything related to cache. I believe I was told or read that it does do caching.
In WP Optimize: Minify is off; I reduced cache life from 5 days to 12 hours (although this had been working for years); I added /events to the excluded URLs; and I also added the long list of your plugin folders.
I will watch it over the next few days.
Forum: Plugins
In reply to: [The Events Calendar] Stalls when changing monthI just checked the site. The problem with the calendar’s changing months had returned. I checked it in Incognito as well, there also.
I confirmed that Jetpack Protect was not present. I deactivated the other plugin that Bluehost had installed, The Bluehost plugin. I reloaded the page in incognito and tested it. It worked properly. I reactivated The Bluehost plugin. I reloaded the incognito tab. It works properly. I did note that having loaded Feb from the top button (yyyy-mm-dd) previously, it loaded very quickly now. I tried January, it loaded, but with a distinct lag.
Could this entire issue be related to caching?
I now have 2 caching entries on the top black bar menu when logged in. One says: Purge Cache (the dropdown says Page Cache, the cache size is 1.16MB (14 files), and Purge Cache for all pages). The other says Caching (the dropdown says Purge All, Cache Settings).
I have WP-Optimize – Clean, Compress, Cache installed. The Bluehost Plugin apparently also provides caching.
- This reply was modified 1 year ago by JKEngineer.
Forum: Plugins
In reply to: [The Events Calendar] Stalls when changing monthHi Darian,
TL:DR: The situation is confused, but promising.
I tried to set up a staging account through the hosting dashboard. It failed initially. I repeated it and seemed to get one. I couldn’t get past a “coming soon” page if I wasn’t logged in. If I was logged in, the /events page did not show a full calendar.
I had 2 long chats with the host’s support. It seems that one of the databases in the site is too large for the staging site set up.
In working with support I discovered that the Jetpack Protect plugin was active, which was definitely not the way I left it. I deactivated it. I think the calendar worked at that stage. I then deleted Jetpack Protect. The calendar is working at the moment.
If BlueHost does not screw with the site and put Jetpack Protect back in, I hope we will be OK. Let’s give it a few days to see what happens.
Thanks for your help. I’ll plan to come back to this thread to let you know what the situation is after a few days.
Forum: Plugins
In reply to: [The Events Calendar] Stalls when changing monthThanks for responding.
You may have misunderstood the current situation. I suspected Jetpack Protect because it was the most recent change to the site, and was done by BlueHost not by me.
It is currently deactivated and was when you saw the problem. So, just deactivating it is not the solution.
I could not duplicate the display you shared. I opened Inspect, selected network, and tried to change the month. I just don’t see what your screenshot is showing.
Given that Jetpack Protect is deactivated and the problem is still there, what do you suggest?
I dealt with the hosting company, using a staging site. They confirmed that a server side security system, ModSecurity, has 3 rules that were disabled to allow Fluent Forms to save. These were 942190, 949110, and 980130. These rules are specific to ModSecurity, so the numbers should be the same on any other host that uses it.
Done. See: #126245 unable to save a form with Address Field
I took two screenshots showing the console content that shows up when I try to Save Form when the form has Address Fields. Is this what you needed? I don’t see a way to capture this as text. They overlap on the single line at the end/beginning.
JK
- This reply was modified 1 year, 1 month ago by JKEngineer.
You are going to have to give me some guidance as to where to look for the console errors.
More info:
I did a workaround by removing the Address Fields and using Simple Text fields in their place. It appears to have worked, so it holds me for now, but it really isn’t the solution.
Additional info. There are three forms in the Forms directory. This is one I built a while ago and it is active. The other two are Fluent Forms demos, Contact Form Demo and Subscription Form. If I go to their edit screens and hit Save Forms it completes almost immediately. The “real” form does not.
I tested editing the Subscription Form by adding a reCaptha field (that’s been enabled) and it saved immediately.
I duplicated the live form and immediately tried to save it in the editor window. Same problem!
I have created a new form from scratch. I have isolated the problem to the Address Field. If I include the Address Field I cannot save the form. All the other fields do not cause the problem. Removing the Address Field allows the form to be saved.The fields that are being used without problem are: name, simple text (for company name), email, numeric (for phone), text area (for message), checkbox, reCaptcha, and Submit. The first 4 have been set as required.