krbdigital
Forum Replies Created
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Good day Nebu
I have sent you all the required info via mail.
Kind regards
KRB Digital
Hi Nithin,
Thanks for your response.
Just to clarify: I’m not using any paid/pro version of WPMU DEV services, both of my accounts are on the free membership tier, and I’m only using the free WPMU DEV Hub plugin to monitor and manage external WordPress sites.
The issue I’m facing is specifically with the Hub plugin’s site ownership/connection logic, which seems to still associate some of my websites with an old free account, even after they’ve been removed from that account’s Hub dashboard.
I understand that this forum is intended for free plugin support, and since this is a free plugin being used within the limitations of a free account, I’d appreciate any help or direction you can offer to resolve the site-lock error, or at least confirm whether a manual reset from your backend is required.
Thanks again for your time and assistance.
Best regards,
KRB Digital
- This reply was modified 1 year, 1 month ago by krbdigital.
Hi Nithin
I have tested @gamil.com as notification email as mentioned in my initial message and it made no difference.
I have sent a test email from “Check & Log Email” plugin and it seems to work.
I have contacted our hosting provider and they suggested we roll back to PHP version 8.2. It was PHP 8.3, the emails seem to be coming into our inbox now but the there are still the odd duplicate submission.
I have updated the Forminator plugin and will monitor for the next days to see if the duplicate submissions( Yes even the content is duplicated ) still continue.
Hi Nithin
We are not using Pro version of Forminator.
The WPMU DEV( “The Hub” ) is also not the paid option.
Your comments make no sense to me.
Hi Kris
Thank you for your reply.
We have to other forms on the same domain that work and a few of out other clients have Forminator forms and we do not have this problem. We have also noticed that the form submissions seem to be duplicating but not on all the form submissions.
Here is a link to the exported form>>> https://drive.google.com/file/d/1qQI7b4lzPMQ-jHBLTl15R6k9h_ZViKWa/view?usp=sharingScreenshot of duplicate submissions>>> https://drive.google.com/file/d/17f414nYRhlMffcianTq0Q6Qmg_F0rOxk/view?usp=sharing
Kind Regards