Kush
Forum Replies Created
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Hello @luhoide,
Thank you for the detailed report.
An HTTP 422 response indicates a validation failure on the API side. This is typically triggered by one of the following:
- VALIDATION_ERROR – Missing or invalid request parameters
- UPLOAD_FAILED – The file could not be processed after upload
- UNSUPPORTED_MIME_TYPE – The detected MIME type is not supported (must be JPEG, PNG, WebP, or GIF)
We recently changed our optimisation APIs and are now using more modern tools and APIs but it should not cause any issues with PNG file validation as there have been no recent changes to PNG validation requirements. Since these images were previously optimized successfully, the issue may be related to MIME detection, file headers, or server-side upload handling.
Please verify that the affected files are correctly detected as image/png on the server and check for any PHP, firewall, or mod_security rules that might interfere with the upload request.
If possible, share one affected PNG file so we can test it directly.
Best regards,
Forum: Reviews
In reply to: [Super Page Cache – Cloudflare Cache, Page Speed & Core Web Vitals] Muito bomHi @yguzim,
We are glad to hear that you like our plugin, and thank you for taking the time to leave us a review.
Have a nice day!
Hi @nazrinn,
You can contact us via https://optimole.com/contact and share the staging details.
Best regards
Hey @nazrinn,
I tried to replicate the issue on my end, but everything is working as expected.
Please contact us through https://optimole.com/contact and share your site details with our team. We will review your settings directly and investigate why this issue is occurring on your end.
Best regards
Hey @enejawp01,
We are glad to hear that you like our plugin, and thank you for taking the time to leave us a review.
Have a nice day!
Forum: Reviews
In reply to: [Neve] Easy to UseHi @livemic,
We are glad to hear that you like our theme, and thank you for taking the time to leave us a review.
Have a nice day!
Hey @atoris,
Thank you for contacting us.
You can’t disable it and it is not a big issue either. Let me know if you face any issue related to functionality of plugin.
Best regards
Forum: Reviews
In reply to: [Neve FSE] Really nice themeHi @bpahe,
We are glad to hear that you like our theme, and thank you for taking the time to leave us a review.
Have a nice day!
Hi @franckyxp,
We are glad to hear that you like our plugin, and thank you for taking the time to leave us a review.
Have a nice day!
Forum: Reviews
In reply to: [Redirection for Contact Form 7] Great pluginHey @thetj,
We are glad to hear that you like our plugin, and thank you for taking the time to leave us a review.
Have a nice day!
Olá @iremar !
Ficamos felizes em saber que você gostou do nosso plugin e agradecemos por dedicar seu tempo para nos deixar uma avaliação.
Tenha um ótimo dia!
@hoppylorinc please contact us via https://optimole.com/contact
Also thank you for your awesome reviews for our suppot team.
@varsitysports @syntve We have released a new version that adds a compatibility check to prevent the site from going down. We apologize for the inconvenience you experienced due to this issue.
Best regards
Hey @18tommyboy,
Thank you for contacting us.
Could you please check now? it should be fixed. If not please share screenshot or exact error log message.
Best regards