loic @ cloudinary
Forum Replies Created
-
Hi @drbroad,
Could you please open a support ticket via [email protected] and share a system report as explained here?
Could you also also please share instructions to reproduce the issue?
Thanks,
Loic
Hi @masterclass,
Can you please reach out to [email protected] with the following information?
- a system report as explained here and add some assets to the system report as described in the 2nd video.
- a URL of your pages with the broken link
Thanks,
Loic
Hi @alexstandiford,
The plugin might still have the information cached. I don’t see any upload attempts after the upgrade.
Could you please retry the upload of the video?
Thanks,
Loic
Hi @alexstandiford,
This is normal. You are on the Free plan which has a maximum video file size limit of 100MB. You will need to upgrade in order to upload your 400MB+ videos.
You can find more information on our plans and their limits here: https://cloudinary.com/pricing/compare-plans.
Regards,
Loic
- This reply was modified 2 years, 8 months ago by loic @ cloudinary.
Hi @jgsanchezg,
We are aware of this issue and we already have raised this to our development team.
The fix for this will be part of the next release.
Regards,
Loic
Hi @kloh,
Would you mind opening a ticket to [email protected] with a system report and some assets attached to it so we can investigate further?
Thanks,
Loic
Hi @caraya,
Glad it works!
Feel free to reach out here or via [email protected] if you need anything else.
Best,
Loic
Hi @caraya,
You should be able to use this code either in your
functions.phpor as part of amu-plugin<?php /** * Ensure that the lazy load assets are loaded in the head. */ add_action( 'cloudinary_ready', static function() { // Is Cloudinary lazy load bypassed. $bypass = apply_filters( 'cloudinary_bypass_lazy_load', false, array( 'atts' => array( 'class' => '', ), ) ); // Check if the default core actions were removed, and Cloudinary lazy load is not bypassed. if ( ! $bypass && ! has_action( 'wp_head', 'wp_print_scripts' ) ) { $plugin = Cloudinary\get_plugin_instance(); $lazy_load = $plugin->get_component( 'lazy_load' ); // Add back Cloudinary lazy load assets to the head. add_action( 'wp_head', array( $lazy_load, 'enqueue_assets' ) ); } } );Please let me know how it goes.
Loic
Hi @caraya,
We are looking into this plugin as it does some drastic things like removing WP Core actions instead of filtering out the scripts.
I’ll get back to you asap.
Loic
Forum: Plugins
In reply to: [Cloudinary - Deliver Images and Videos at Scale] Image scaling is offHi @ncompass,
Sorry for the late reply, we are facing some issues with getting notified for those replies.
In the next version of the plugin, we are adding some granularities to define transformations to assets so you will be able to add cropping to your images even after adding custom transformations programmatically.
Thanks for your patience.Best,
Loic
Hi @kloh,
Thanks for your patience.
Here are the steps to do this:
You will need to first add the
f_mp4individual transformation to the asset as documented here. Then you will need to add the following code in yourfunctions.phpadd_filter( 'cloudinary_pre_image_tag', static function ( $tag ) { // take the image element and switch it to a video tag if ($tag['id'] == '93576'){ $tag['tag'] = "video"; $tag['type'] = "video"; $tag['format'] = "mp4"; unset($tag['atts']['height']); unset($tag['atts']['width']); unset($tag['atts']['decoding']); unset($tag['atts']['loading']); unset($tag['atts']['alt']); unset($tag['atts']['data-responsive']); unset($tag['atts']['srcset']); unset($tag['atts']['sizes']); $tag['atts']['0'] = "controls"; unset($tag['loading']); } return $tag; } );Hope that helps.
Best,
Loic
Hi @parakeet,
No problem 🙂
Feel free to reach out here or via [email protected] if you need anything else.
Best,
Loic