lukeseager
Forum Replies Created
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Update: I’ve been digging into Stripe data to see if Stripe wasn’t passing data to the website correctly. In the webhook log on stripe, I can see the ‘charge.succeeded’ event fired and received a 200 response from the webhook. Inside that request, I can see the complete shipping address, name, email, phone number but in WooCommerce none of that information is present.
It also looks like the billing address wasn’t populated correctly from the Stripe data.
- This reply was modified 9 months, 1 week ago by lukeseager.
Forum: Plugins
In reply to: [Persistent Login] Users Not Logged in When Coming From AppHi, thanks for using Persistent Login, glad you like it.
The issue here is that Facebook and other apps tend to open links inside an in-app browser, rather than opening the website in the Safari or Chrome app on your phone. This is to keep you on their app and to stop you going elsewhere.
The problem is, cookies from your safari/chrome app aren’t accessible by the in app browser, so you can’t be automatically logged in.
As far as I’m aware, there is no way to change this behaviour.
I hope this helps explain what is happening, and apologies I can’t provide a solution for you.
Thanks, Luke
Forum: Plugins
In reply to: [SAML SSO Login - Single Sign On] MS365 / Azure SSOPerfect, thanks!
Forum: Reviews
In reply to: [Persistent Login] Session MixedFor the record, I tried to provide support for this user via the correct channel, but they stopped responding. Support thread: https://ww.wp.xz.cn/support/topic/session-mixed-2/
Forum: Plugins
In reply to: [Persistent Login] Critical ErrorHi, I’m going to mark this thread as closed as I haven’t heard back. The previous update should have resolved this issue. If you are still having issues, please open a new ticket. Thank you.
Hi there, an update has now been pushed to address this issue. I will mark this thread as closed, thank you.
Thank you, I had picked this particular issue up and have a fix ready to go, I’m hoping to release it shortly, thank you for reporting it.
Hi, I’m sorry to hear that. Did you get an email to your website admins inbox with details of the error? Usually there is an email that is triggered with an error.
If not, are you able to check your server logs to see if there is an error listed in there?
Thanks, Luke
Forum: Plugins
In reply to: [Persistent Login] Critical ErrorHi, I’ll close this thread and it’s a duplicate of the one above. An update being pushed tomorrow should resolve this issue.
Forum: Plugins
In reply to: [Persistent Login] Critical ErrorHi, I’ll be releasing a new version of the plugin tomorrow which should resolve this issue. If you’re able to update and confirm, that would be great, thank you.
Forum: Plugins
In reply to: [Persistent Login] Critical ErrorHi there,
thank you for taking the time to look into this, I’ll take a look at that function and see what needs changing in order to offer better compatibility.
Thank you,
Luke
Forum: Plugins
In reply to: [NSFW] [Persistent Login] Session MixedHi, I’m going to close this thread as it’s been over a month without a reply. If you are still having issues, please open a new support request.
Forum: Plugins
In reply to: [Persistent Login] Critical ErrorHi, I’m closing this thread as it’s been over a month since I last replied. If you are still having issues, please open a new support ticket, thank you
Forum: Plugins
In reply to: [Persistent Login] Critical ErrorIt would be good to try just to confirm that isn’t the issue.
Is it also possible to test if updating with Yoast and/or Wordfence deactivated works? I haven’t had any other support requests that mention this combination of plugins issue for quite a long time now, I thought if this were the case more people would be in touch as they are very popular plugins, but it’s worth seeing if the combination of plugins is the issue here.
Forum: Plugins
In reply to: [Persistent Login] Critical ErrorThank you for confirming. Are you able to test slowing down the background user count of Persistent Login? There is a filter to reduce the number of users counted at one time.
It may be that Persistent Login, Yoast SEO and Wordfence are running a background task at similar times, maxing out your servers resources.
Here is a guide on how to filter the user count, please try counting 50 users at a time to see if this helps. https://persistentlogin.com/how-to-change-the-speed-of-the-user-count/
I would recommend adding the filter before reactivating the plugin.