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Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter oneirokrepas

    (@oneirokrepas)

    I contacted once again stripe support and this is what they told me what do they mean what to i have to do to connect my stripe account to woocommerce help me out please!

    Thread Starter oneirokrepas

    (@oneirokrepas)

    I contacted once again stripe support and this is what they told me what do they mean what to i have to do to connect my stripe account to woocommerce help me out please!

    Thread Starter oneirokrepas

    (@oneirokrepas)

    I did download woocommerce from the link you sent me and replaced it with the old one i had in my site. i tried a transaction and still didnt work.
    take a look on this screenshot in my system status maybe this causes some problems?
    here
    The logs are still blank after trying to make the transaction and there is not a fatal error option in the logs drop bar to check
    PLEASE you have to help me find a solution quick it is urgent! What is wrong with the E compiler error cant we fix this somehow?

    Thread Starter oneirokrepas

    (@oneirokrepas)

    Check out this screenshot i got from wordpress as well if that helps here

    Thread Starter oneirokrepas

    (@oneirokrepas)

    So should i deactivate and delete the current woocommerce plugin i cureently have and then upload the one i downloaded from the main site of woocommerce?

    Thread Starter oneirokrepas

    (@oneirokrepas)

    neither the test nor live mode are working they both give me the same error message in the checkout page after a failed attempt to make a transaction both test or live mode. Why are my logs not showing any information that could help us find out the root of the problem?

    Thread Starter oneirokrepas

    (@oneirokrepas)

    Here are the logs for stripe payment gateway. They are empty how can i trigger them to show something usefull?

    No i havent but why should i deactivate the simple ssl plugin? Without it the payments wont go through anyways . Not safely at least.. I even tried to activate a wordpress default theme while having as the only activated plugins woocommerce stripe payment gateways and really simple ssl and still didnt work out

    What else should i do?

    Thread Starter oneirokrepas

    (@oneirokrepas)

    First of all sorry for the wrong screenshot this must be the right one is here

    About the logs the last three days after my attempts in live transactions they all look like this . They are all empty how can i trigger them to show something that could be helpful?

    And i did try to conflict test once againchanging the astra theme that i use to the twenty seventeen theme and still didnt accept the payment.

    What else could i do now?

    Thread Starter oneirokrepas

    (@oneirokrepas)

    Also as far as the logs are concerned i chasnged the api keys just to check whether that was the problem so the logs changed and after i run some tests nothing appeared in the new logs option for the new api keys.
    However for the old api keys these messages appeared on the logs if that helps at all :
    check here

    Thread Starter oneirokrepas

    (@oneirokrepas)

    Hello there thanks for replying!!
    The error i ve been getting in the checkout page is this:
    error image
    Just to make sure for the plugin deactivation method. I deactivated all of my plugins except the ssl plugin that i have stripe payment gateway and woocommerce. I left those three activated so that i could run a transaction isnt that enough for this method?
    i also ghot an email from woocommerce that might be helpful saying that wordpress found a problem in woocommerce and not stripe payment gateway plugin:
    here

    and this is my system status:

    
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    WordPress address (URL): https://oneirokrepas.com
    Site address (URL): https://oneirokrepas.com
    WC Version: 4.7.0
    REST API Version: ✔ 4.7.0
    WC Blocks Version: ✔ 3.6.0
    Action Scheduler Version: ✔ 3.1.6
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    Log Directory Writable: ✔
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    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
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    PHP Version: 7.3.23
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
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    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
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    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
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    WC Database Prefix: wp_
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    Hide errors from visitors: ✔
    
    ### Active Plugins (12) ###
    
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    Elementor: by Elementor.com – 3.0.13
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    Cart: #626 - /cart/
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    ### Theme ###
    
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    Version: 2.6.0
    Author URL: https://wpastra.com/about/
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    ### Templates ###
    
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    ### Action Scheduler ###
    
    Complete: 96
    Oldest: 2020-10-11 17:21:43 +0000
    Newest: 2020-11-11 12:46:04 +0000
    
    
    Thread Starter oneirokrepas

    (@oneirokrepas)

    Hello there thanks for replying!!
    The error i ve been getting in the checkout page is this:
    error image
    Just to make sure for the plugin deactivation method. I deactivated all of my plugins except the ssl plugin that i have stripe payment gateway and woocommerce. I left those three activated so that i could run a transaction isnt that enough for this method?
    i also ghot an email from woocommerce that might be helpful saying that wordpress found a problem in woocommerce and not stripe payment gateway plugin :
    here

    and my system status is the following:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://oneirokrepas.com
    Site address (URL): https://oneirokrepas.com
    WC Version: 4.7.0
    REST API Version: ✔ 4.7.0
    WC Blocks Version: ✔ 3.6.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.6.3
    Log Directory Writable: ✔
    WP Version: 5.5.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.3.23
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.14-MariaDB-cll-lve
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.7.0
    WC Database Prefix: wp_
    Total Database Size: 17.09MB
    Database Data Size: 14.95MB
    Database Index Size: 2.14MB
    wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.33MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    revision: 80
    shop_order: 45
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (12) ###
    
    Starter Templates: by Brainstorm Force – 2.3.8
    Elementor: by Elementor.com – 3.0.13
    Essential Addons for Elementor: by WPDeveloper – 4.3.5 – Installed version not tested with active version of WooCommerce 4.7.0
    Jetpack by WordPress.com: by Automattic – 9.1
    LiteSpeed Cache: by LiteSpeed Technologies – 3.5.2
    Really Simple SSL: by Really Simple Plugins – 3.3.5
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.34
    
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.4 – Installed version not tested with active version of WooCommerce 4.7.0
    WooCommerce Stripe Gateway: by WooCommerce – 4.5.3 – Installed version not tested with active version of WooCommerce 4.7.0
    PPOM for WooCommerce by N-MEDIA: by Najeeb Ahmad – 20.5 – Installed version not tested with active version of WooCommerce 4.7.0
    WooCommerce: by Automattic – 4.7.0
    WP Rollback: by Impress.org – 1.7.1
    
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    ### Settings ###
    
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    Force SSL: –
    Currency: EUR (€)
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    Thousand Separator: .
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    Number of Decimals: 2
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    grouped (grouped)
    simple (simple)
    variable (variable)
    
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    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
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    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #628 - /my-account/
    Cart: #626 - /cart/
    Checkout: #627 - /checkout/
    My account: ❌ Page does not contain the shortcode.
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Astra
    Version: 2.6.0
    Author URL: https://wpastra.com/about/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 96
    Oldest: 2020-10-11 17:21:43 +0000
    Newest: 2020-11-11 12:46:04 +0000
    
    
    Thread Starter oneirokrepas

    (@oneirokrepas)

    Yes ofcourse i will. Thank you very much! I will paste any error messages from the logs of stripe too.

    Hey, what was the problem at last?
    i seem to face the same problem stripe after i attempt to place an order sends the message that we couldnt process the payment. and in the status page in woocommerce the same problem about the active versions of the plugins regarding woocommerce appears what should i do?

Viewing 13 replies - 1 through 13 (of 13 total)