QuantumCloud
Forum Replies Created
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I can see that it is not happening when the page is loaded the 1st time. But if you go to another page and come back, it is happening.
Seems like it could be something with scroll function in your theme.
Uncaught TypeError: Cannot read property ‘top’ of undefined
at HTMLAnchorElement.<anonymous> (main.js:194)
at HTMLAnchorElement.dispatch (jquery.min.js:2)
at HTMLAnchorElement.v.handle (jquery.min.js:2)If your theme has an option, try disabling the smooth scroll function and see if that helps.
Thanks
Hi,
I just checked your site and it seems to be fine. Can you please try again after clearing your browser cache and reloading the page?
Thanks
Hi,
Add the following CSS from the Wootabbed settings->Custom CSS area and save.
#wtcpl_tabs_container .each_cat ul.products > li { margin: 12px .5%; width: 22%; }Thanks
Forum: Reviews
In reply to: [Express Shop for WooCommerce Product Table] Lots of improvement requiredThank you for your kind feedback. Appreciate it.
Forum: Plugins
In reply to: [Simple Link Directory - AI Powered] Can’t change color in CSSHi,
It seems like you upgraded to the pro version. Thank you!
If you still need help, kindly open a support ticket from https://qc.ticksy.com/ . Our technical team will help you.Best Regards
Hi,
We released a new version with a fix for the conflict with the Gutentoc plugin. Please try upgrading now and check.
Let us know what happens.
Thank you!
Thank you! That is very helpful. It seems like a conflict with a specific plugin. We will fix the conflict and release a new version very soon.
Hi,
Thanks.
We checked but cannot duplicate the error.
So, you got an email but when you went to the site was there anything wrong?
Please log in to your website using an FTP client like Filezilla. In the root of the site (usually under public_html folder) there should be a file named error_log without any extension. If you download that and open in a text editor you will see the log entries.
In some hosts this may need to be enabled or the file location different. In that case, you have to ask the hosting support.
Hi,
Can you be more specific about the error? Did you get a 500 server error or a PHP error or warning?
Can you please login with FTP and see if there is any Error Log and copy the entries?
What are the PHP and WordPress versions being used?
Thanks
Thank you so much for the inspiring words 🙂
Really appreciate it!Thanks
Forum: Plugins
In reply to: [Tabbed Category Product Listing for Woocommerce] Disable products?Hi Ambri,
Thank you.
It is not possible as the main purpose of the plugin is to show all Woocommerce products on a single page as tabbed category.
Hi,
Kindly open a support ticket from https://qc.ticksy.com/ and include the exact version number you had problems with.
Thank you
Forum: Plugins
In reply to: [Simple Link Directory - AI Powered] Adjust StyleHi,
Sorry for the late reply. Somehow missed the email notification.
You can apply CSS overrides from the SLD settings easily to make it smaller.
Thanks
Hi,
We may be able to help. Please email to [email protected] with details about the theme.
Thank you
Thank you so much! Truly appreciate it 🙂