Daniel K.
Forum Replies Created
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Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Menu TransparencyHi @ars111,
It’s a business plugin and we can’t support this topic here according to WP terms, this forum only for the free version.
Please send to support[at]richplugins.com there following information:
- Direct link to your website page where we can see and reproduce the issue;
- Debug information from the page: Rich Plugins / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Only 10 reviews being pulledHi @uriahs-victor,
Few words about how the plugin’s work.
The plugin uses the Google Places API to get your reviews. The API only returns the 5-10 most helpful reviews. When Google changes these most helpful reviews the plugin will automatically add the new one to your database. Thus slowly building up a database of reviews. It’s a limitation of Google, not specifically the plugin.
The plugin can only download what Google returns in their Places API. It is usually the 5 Most Helpful (not newest) reviews. You can check what the API returns by entering your Place ID and Google API key in this url:
However, if you got new reviews for your Google place, but the plugin does not show these, it means that Google didn’t include it to 5-10 most helpful and the plugin just can’t get this. It’s a limitation of Google, not the plugin.
To understand why your 10 reviews are not updated, please send debug information to our support email.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Hide review dateHi @uriahs-victor,
Yes, it’s possible with the business version. In the business plugin you can hide any element in review container.
With the free you can use additional CSS code:
.wp-gr .wp-google-time { display: none; }Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Wrong logic for “Dark Background”Hi @uriahs-victor,
Thank you for your topic.
We will investigate this more in the future, but as far as I know ‘Dark background’ option makes reviews widget compatible with dark website and in this case it’s working correctly.
If you need to keep the reviews is white you can simply add the following CSS code:
div.wp-gr .grw-review-inner.grw-backgnd { background: #fafafa !important; } div.wp-gr.wp-dark .wp-google-text { color: #333 !important; } div.wp-gr.wp-dark .wp-google-time { color: #555 !important; }In other words, you need to have white background specifically for your website design and it’s resolved by additional CSS.
Thanks!
Hi @mcmwebsol,
To investigate this question, please send to our email support[at]richplugins.com:
1. Direct link to your website page where we can see and reproduce the issue;
2. Link to the second plugin which cause a conflict;
3. Debug information from the page: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] I can’t style the reviewsHi,
Please reopen this if it’s still relevant.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] the time is not displayed in EnglishHi,
Please reopen this if it’s still relevant.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Reviews updateHi,
Could you send debug information again to support[at]richplugins.com.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] My latest postHi,
We need to have more information. Which review has been marked as spam and where (link).
Also, please understand this plugin is not moderate your reviews, it’s only can do Google itself.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] the time is not displayed in EnglishHi,
To investigate this question, please send to support[at]richplugins.com:
1. Direct link to your website page where we can see and reproduce the issue;
2. Debug information from the page: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
Thanks!
- This reply was modified 2 years, 1 month ago by Daniel K..
Forum: Reviews
In reply to: [Rich Showcase for Google Reviews] Simple, but brilliantly customizable!Hi,
Great! You can also send link to your site here to see that.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] I can’t style the reviewsHi,
To override such style, just need to use more long CSS selectors and !important property. Please let me know what exactly you wish to change and we will help with a CSS code.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Review imagesHi,
Yes, this is a feature in the business plugin.
However, the free version uses a public Google Places API and there’s no information about images and since it’s not possible to add that in this plugin.
Thanks!
Forum: Reviews
In reply to: [Rich Showcase for Google Reviews] Todo bien!Gracias!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Permission to show reviewsHi,
As far as I know, when a user leaves a review on Google map, they already accepts the agreement that his review can later be transferred through the API. You decide for yourself whether you will ask the author of the review about this.
Thanks!