Daniel K.
Forum Replies Created
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Hi @quentinqv,
Could you send the debug information (from the page Google Reviews / Settings / Advance tab, click Copy Debug Information and send to me) to support[at]richplugins.com.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Rating and Star color change?Hi @giraldomedia,
You can change this through additional css code:
.wp-gr.wpac .wp-google-rating { color: #333 !important; } .wp-gr .wp-google-review .wp-star svg path { fill: #333 !important; }Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Plugin displays only one ratingHi Admins!
Sorry, is it possible delete the message above? This one:
https://ww.wp.xz.cn/support/topic/plugin-displays-only-one-rating/#post-15418838
It contains the debug information of the plugin which is not public.
Thanks a lot!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Plugin displays only one ratingHi @admin6484,
Please remove the debug information from here, it contains API key and it should be protected.
About the issue, please make the following steps:
1. Go to the page: Google Reviews / Settings / Advance
2. Scroll down the page to the end
3. Find the last section: Execute db update manually
4. Type 1.8.6 in the version field and click Submit
5. After page refreshed, type 2.0.1 in the same version field and click Submit againAfter that, the reviews will be updated in 24 hours.
Let me know how it goes.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Plugin displays only one ratingHi @julianbn,
Please send the following information to support[at]richplugins.com that we can start investigating the issue:
1. Link to the page of your site where you installed the reviews.
2. Debug information from the page: Google Reviews / Settings / Advance’s tab.Thanks!
- This reply was modified 4 years, 3 months ago by Daniel K..
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Styling Mobile Version?Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Styling Mobile Version?Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Not updatingForum: Plugins
In reply to: [Rich Showcase for Google Reviews] Unable to find Google page for businessHi @ccgjosh,
Are you sure that you are using our (this) plugin? We don’t have such ‘not found’ messages. Could you send a screenshot of this message?
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Fatal errorHi @allroundweb,
According to the stack trace, it’s not our plugin, I think you need to post it here https://ww.wp.xz.cn/support/plugin/wp-reviews-plugin-for-google/
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Question about reviews displayed in SERPHi @owsd,
We had such an option, but for a business version. However, starting from Sep 2019, Google stopped adding a Rich Snippets for LocalBusiness and Organisation types on the sites which uses a ‘Self-serving’ (reviews about your own business/company) and we removed this feature.
You can read about this limitation here https://developers.google.com/search/blog/2019/09/making-review-rich-results-more-helpful
Thanks!
Forum: Reviews
In reply to: [Rich Showcase for Google Reviews] Don’t workHi @secretja,
By the way, we had reload our connection server two hours ago, just when you apparently tried it, could you try to connect your Google place at the moment?
Please let me know how it goes.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Ready to review? – Bad LanguageHi @power911,
I just tested that and for me it works correct, below two screenshots, when I have clicked and then 2 seconds after:
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Not updatingHi @drdagency,
Please send debug information (copy) from the page: Google Reviews / Settings / Advance tab to support[at]richplugins.com.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Fatal error