Al Rubyat

Hi @kevinber ,

Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

Thanks

Hi @ecgak ,

Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

Thanks

Hi @richsanders ,

Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

Thanks

Hi @ecgak ,

Thank you for your patience. After editing your post, please navigate to the top right sidebar and click on the message icon, then select the ‘Override message’ option. Please make sure that the override button is marked with a checkmark to prevent notifications from being sent.

Hope this Screenshot helps you to understand.

Thanks

• This reply was modified 2 years, 8 months ago by Al Rubyat.

Hi @richsanders ,

Thank you for your patience. We’ve thoroughly tested Subscribe2 with the latest version of WordPress, and it appears that email notifications are not being sent as expected. that’s why the email log plugin is not showing any email log. Rest assured, we have identified the issue and our development team is actively working on a solution.

We anticipate releasing a revamped version in the near future to resolve this issue. Your understanding and patience are greatly appreciated.

Hi @richsanders ,

I’m glad to hear that you were able to resolve the issue on your own. Your solution is spot on for removing an email address from your Subscribe2 subscriber base.

Go to your WordPress dashboard > Navigate to Subscribe2 > Subscribers.
In the Subscribers list, locate the invalid email address you want to remove. Tick the checkbox next to that email address. In the “Bulk Actions” dropdown, select “Delete.” Click the “Apply” button. By following these steps, you can successfully remove any unwanted or invalid email addresses from your subscriber base.

If you have any other questions or encounter any other issues, please don’t hesitate to reach out to us. We’re here to help!

Thanks!

Hi @kengray20 ,

Thank you for your patience. We’ve thoroughly tested Subscribe2 with the latest version of WordPress, and it appears that email notifications are not being sent as expected. Rest assured, we have identified the issue and our development team is actively working on a solution.

We anticipate releasing a revamped version in the near future to resolve this issue. Your understanding and patience are greatly appreciated.

Hi @richsanders ,

We are actively working to resolve the issue, and once it’s fixed, we will release an updated version. Please stay tuned and keep an eye on the Subscribe2 org profile. Additionally, we are marking this topic as resolved. If you encounter any further issues, please don’t hesitate to open a new one.

Thank you!