Sayontan Sinha
Forum Replies Created
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Forum: Plugins
In reply to: [Photonic Gallery & Lightbox for Flickr, SmugMug & Others] Error after updateCan you please confirm if you are seeing the error in the Classic Editor, in the “Visual” mode? Does this work if you switch to the “Code” mode?
In the Classic Editor, are you using the “Visual” mode or the “Code” mode? Can you switch to the “Code” mode and let me know if that works for you?
In your editor, what happens if you click on the tab that says “Code” instead of “Visual”? Are you able to proceed with that?
Thanks – can you please let me know of the responses to the other questions about the environment etc.?
Thank you for the details. These give me some information, but not enough to identify the issue.
The “Uncaught TypeError” is not coming from Photonic (there is no call to a jQuery function called
pointerin all of Photonic), but it indicates that there is a conflict being caused with another plugin, and that conflict might be causing the issue. What is the source file for the conflict? You can find that by hovering over the file name on the right side of the console.What are your environment settings? Are you using the Block Editor or the regular editor? Is this on a page or a post? Which theme is this in?
Please try this and let me know if this helps:
- From your WP dashboard, go to the plugin editor. If you have a theme that supports FSE, this is going to be under Tools → Plugin File Editor. If you have a theme that does not support FSE, this is going to be under Plugins → Plugin File Editor.
- From the dropdown for the plugins to edit, pick Photonic.
- Navigate to the file
include→css→admin→admin-flow.css. - Near the top of the file, you have this line:
.photonic-flow-screen { margin-bottom: 120px; position: relative; } - Change it to this:
.photonic-flow-screen { margin-bottom: 120px; position: relative; display: none; } - Save the file.
Retry the gallery creation and let me know if this works.
@callumgilhooly – Is this happening when you select “Flickr” and then click on “Next”? Or is this happening right when the first screen is showing up, before you click on “Flickr”?
Can you please provide me with a URL where I can see this in action?
Yes, that one. But it looks like you don’t have any errors there.
Let me try and figure out what might be happening. I will let you know.
In the toolbar on the right side upper half, where you see “Elements”, “Console”, “Sources”, “Network” etc., can you please click on the tab that says “Console”? That should list out a few errors.
Not sure why you are posting this in the Photonic forum – you don’t seem to be using Photonic.
@pako69 – In that case your situation is not the same as the original poster. The original poster was seeing the first screen, but not able to select a source.
Please start a new thread since this is an unrelated issue, and provide a screenshot of what you are seeing.
@pako69 – Can you please open the Developer Console in Chrome (Ctrl + Shift + I, or F12 in Windows) for the page where this is happening and let me know what you are seeing there?
Can you please take a look at the Developer Console (Ctrl + Shift + I, or F12 in Windows Chrome) and let me know what you are seeing there? Please provide me with any messages that are appearing there.
I released version 3.30 last evening. Please let me know if that helps with your issue.