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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter sunnybs

    (@sunnybs)

    Thanks!

    Thread Starter sunnybs

    (@sunnybs)

    I have accessed the database through SFTP from our host and deleted the staging sited manually and was able to install the plugin afterwards. Now that everything is working fine, would you still recommend deleting the above mentioned tables im phpmyadmin?

    Thread Starter sunnybs

    (@sunnybs)

    Hi René,

    thanks for your response.

    I have now accessed the database though phpmyadmin, can you check whether the tables in the attached screenshot are the ones that need to be dropped / deleted (basically all of them beginning with wpstg)?
    https://snipboard.io/41hjzy.jpg

    Also, now when I try to install Wp Staging or other plugins it fails saying “Der Zielordner existiert bereits.” which means that the destination directory has already been created. Not sure how I can delete those, so that I can install the plugins.

    Thanks!

    Thread Starter sunnybs

    (@sunnybs)

    Hi Rene,

    I can still install other plugins but not WP Staging. And by deleting the plugin I should have opened up sufficient space to re-install it considering there were three staging sites within the plugin that were deleted alongside it.

    Thread Starter sunnybs

    (@sunnybs)

    Hi @rainfallnixfig,

    I have found the issue. Once I deactivated the “WooCommerce Zahlungen” plugin, I was able to import historical data. Fortunately, we do not rely on the plugin, so it was no problem removing it.

    Thanks.

    Thread Starter sunnybs

    (@sunnybs)

    @maykato we would very much appreciate an update on this as its interfering with our work flow and slowing us down immensely. thank you.

    Thread Starter sunnybs

    (@sunnybs)

    @maykato Can you draw any insights from the system report?

    Thread Starter sunnybs

    (@sunnybs)

    This issue still persists.

    Thread Starter sunnybs

    (@sunnybs)

    Sure,

    System Report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://black-sense.de
    Site address (URL): https://black-sense.de
    WC Version: 5.7.1
    REST API Version: ✔ 5.7.1
    WC Blocks Version: ✔ 5.7.2
    Action Scheduler Version: ✔ 3.2.1
    WC Admin Version: ✔ 2.6.5
    Log Directory Writable: ✔
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: de_DE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.23
    PHP Post Max Size: 128 MB
    PHP Time Limit: 1000
    PHP Max Input Vars: 1700
    cURL Version: 7.64.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.33-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.6.0
    WC Database Prefix: QevKMtVU
    Datenbank-Gesamtgröße: 60.57MB
    Datenbank-Datengröße: 55.92MB
    Datenbank-Indexgröße: 4.65MB
    QevKMtVUwoocommerce_sessions: Daten: 0.11MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUwoocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUwoocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUwoocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    QevKMtVUwoocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUwoocommerce_order_itemmeta: Daten: 0.11MB + Index: 0.13MB + Engine InnoDB
    QevKMtVUwoocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    QevKMtVUwoocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUwoocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUwoocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUwoocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUwoocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUwoocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUwoocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUactionscheduler_actions: Daten: 0.31MB + Index: 0.42MB + Engine InnoDB
    QevKMtVUactionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUactionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUactionscheduler_logs: Daten: 0.14MB + Index: 0.13MB + Engine InnoDB
    QevKMtVUblc_filters: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUblc_instances: Daten: 0.05MB + Index: 0.05MB + Engine InnoDB
    QevKMtVUblc_links: Daten: 0.34MB + Index: 0.06MB + Engine InnoDB
    QevKMtVUblc_synch: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUborlabs_cookie_consent_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUborlabs_cookie_content_blocker: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUborlabs_cookie_cookies: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUborlabs_cookie_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUborlabs_cookie_script_blocker: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUcc_agreements: Daten: 0.09MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUcommentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUcomments: Daten: 0.08MB + Index: 0.09MB + Engine InnoDB
    QevKMtVUfusion_forms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUfusion_form_entries: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUfusion_form_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUfusion_form_submissions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUicl_content_status: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUicl_core_status: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUicl_flags: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUicl_languages: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUicl_languages_translations: Daten: 0.20MB + Index: 0.17MB + Engine InnoDB
    QevKMtVUicl_locale_map: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUicl_message_status: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUicl_mo_files_domains: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUicl_node: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUicl_reminders: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUicl_strings: Daten: 0.41MB + Index: 0.48MB + Engine InnoDB
    QevKMtVUicl_string_batches: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUicl_string_packages: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUicl_string_pages: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUicl_string_positions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUicl_string_status: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUicl_string_translations: Daten: 0.08MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUicl_string_urls: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUicl_translate: Daten: 2.52MB + Index: 0.06MB + Engine InnoDB
    QevKMtVUicl_translate_job: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUicl_translations: Daten: 0.08MB + Index: 0.19MB + Engine InnoDB
    QevKMtVUicl_translation_batches: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUicl_translation_downloads: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUicl_translation_status: Daten: 2.20MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUlinks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUmailchimp_carts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUmailchimp_jobs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUoptions: Daten: 13.02MB + Index: 0.31MB + Engine InnoDB
    QevKMtVUpostmeta: Daten: 2.11MB + Index: 0.42MB + Engine InnoDB
    QevKMtVUposts: Daten: 32.03MB + Index: 0.23MB + Engine InnoDB
    QevKMtVUrevslider_css: Daten: 0.14MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUrevslider_css_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUrevslider_layer_animations: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUrevslider_layer_animations_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUrevslider_navigations: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUrevslider_navigations_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUrevslider_sliders: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUrevslider_sliders_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUrevslider_slides: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUrevslider_slides_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUrevslider_static_slides: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUrevslider_static_slides_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUstatify: Daten: 0.17MB + Index: 0.25MB + Engine InnoDB
    QevKMtVUtermmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUterms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUterm_relationships: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUterm_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUusermeta: Daten: 0.11MB + Index: 0.09MB + Engine InnoDB
    QevKMtVUusers: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
    QevKMtVUwc_admin_notes: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUwc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUwc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUwc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUwc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUwc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUwc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
    QevKMtVUwc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
    QevKMtVUwc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    QevKMtVUwc_product_meta_lookup: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
    QevKMtVUwc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUwc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUwc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    QevKMtVUwpforms_tasks_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    QevKMtVUwpmm_subscribers: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 436
    avada_faq: 1
    avada_portfolio: 4
    custom_css: 1
    customer_groups: 2
    customize_changeset: 7
    fusion_element: 13
    fusion_form: 4
    fusion_icons: 3
    fusion_tb_layout: 8
    fusion_tb_section: 17
    nav_menu_item: 32
    oembed_cache: 1
    page: 51
    post: 9
    product: 18
    product_variation: 15
    revision: 1077
    shop_coupon: 2
    shop_order: 60
    shop_order_refund: 3
    wpforms: 1
    wpsl_stores: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (36) ###
    
    WPML Multilingual CMS: von OnTheGoSystems – 4.4.12
    Antispam Bee: von pluginkollektiv – 2.10.0
    B2B Market: von MarketPress – 1.0.8.3
    Broken Link Checker: von WPMU DEV – 1.11.16
    Cookie Cracker: von MarketPress – 1.0.1
    DHL for WooCommerce: von DHL – 2.6.1
    Facebook for WooCommerce: von Facebook – 2.6.5
    Avada Builder: von ThemeFusion – 3.4.2
    Avada Core: von ThemeFusion – 5.4.2
    Avada Custom Branding: von ThemeFusion – 1.2
    Site Kit von Google: von Google – 1.42.0
    Jetpack: von Automattic – 10.1
    Kadence WooCommerce Email Designer: von Kadence WP – 1.4.8
    Limit Login Attempts Reloaded: von Limit Login Attempts Reloaded – 2.23.2
    Mailchimp for WooCommerce: von Mailchimp – 2.5.3
    Really Simple SSL: von Really Simple Plugins – 5.1.1
    Slider Revolution: von ThemePunch – 6.5.7
    Statify: von pluginkollektiv – 1.8.3
    The Events Calendar: von The Events Calendar – 5.9.1
    CTX Feed: von WebAppick – 4.4.26
    WooCommerce Weight Based Shipping: von weightbasedshipping.com – 5.3.15
    WC - APG Free Shipping: von Art Project Group – 2.6.0.1
    WooCommerce Stripe-Gateway: von WooCommerce – 5.6.0
    German Market: von MarketPress – 3.12.4
    WooCommerce Multilingual: von OnTheGoSystems – 4.12.0
    WooCommerce-Zahlungen: von Automattic – 2.8.3 (Update auf Version 3.0.0 ist verfügbar)
    WooCommerce PayPal Payments: von WooCommerce – 1.5.1 (Update auf Version 1.6.0 ist verfügbar)
    WooCommerce Shipping & Tax: von WooCommerce – 1.25.18
    WooCommerce: von Automattic – 5.7.1
    WP Crontrol: von John Blackbourn & Mitwirkende – 1.10.0
    WP Maintenance Mode: von Designmodo – 2.4.1
    WP Store Locator: von Tijmen Smit – 2.2.234
    WPForms Lite: von WPForms – 1.6.9
    WPML Media: von OnTheGoSystems – 2.6.5
    WPML String Translation: von OnTheGoSystems – 3.1.10
    WPML Translation Management: von OnTheGoSystems – 2.10.8
    
    ### Inactive Plugins (6) ###
    
    Akismet Anti-Spam: von Automattic – 4.2.1
    Borlabs Cookie - Cookie Opt-in: von Benjamin A. Bornschein
    Borlabs – 2.2.34
    
    Flexible Shipping: von WP Desk – 4.8.4
    German Market Light: von MarketPress – 1.0.2
    Insert Headers and Footers: von WPBeginner – 1.6.0
    WooCommerce PayPal Checkout Gateway: von WooCommerce – 2.1.3
    
    ### Must Use Plugins (1) ###
    
    1&1 Product Subdomain: von 1&1 – 1.1.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop-Basis: #11 - /shop
    Warenkorb: ❌ Die Seite enthält nicht den [woocommerce_cart]-Shortcode oder woocommerce/cart-Block.
    Kasse: ❌ Die Seite enthält nicht den [woocommerce_checkout]-Shortcode oder woocommerce/checkout-Block.
    Mein Konto: ❌ Die Seite enthält nicht den Shortcode [woocommerce_my_account].
    Allgemeine Geschäftsbedingungen: #2172 - /allgemeine_geschaeftsbedingungen
    
    ### Theme ###
    
    Name: Avada
    Version: 7.4.2
    Author URL: https://themeforest.net/user/ThemeFusion
    Child Theme: ❌ – Wenn du WooCommerce mit einem Theme
    das du nicht selbst entwickelt hast
    an eigene Bedürfnisse anpasst
    dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: No
    Shop country code: DE
    PayPal card processing available in country: No
    Pay Later messaging available in country: Yes
    Vault enabled: No
    
    ### Action Scheduler ###
    
    Abgeschlossen: 689
    Oldest: 2021-09-03 19:28:27 +0000
    Newest: 2021-10-04 14:01:29 +0000
    
    Fehlgeschlagen: 263
    Oldest: 2021-08-15 13:08:18 +0000
    Newest: 2021-10-04 13:04:35 +0000
    
    Ausstehend: 8
    Oldest: 2021-10-04 15:17:50 +0000
    Newest: 2021-10-08 14:36:23 +0000
    
    ### Status report information ###
    
    Generated at: 2021-10-04 14:14:19 +00:00
    

    There are no logs related to this issue available.

    Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)