Funnelkit Support's Replies - page 4

Forum Replies Created

Viewing 15 replies - 46 through 60 (of 221 total)

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Forum: Plugins
In reply to: [FunnelKit - Funnel Builder for WooCommerce Checkout] minicart shows empty

Plugin Support Funnelkit Support
(@supportfunnelkit)

5 months ago

Hi @elimizrahi,

Thanks for using the Funnelkit modules and for reaching out to us.

It seems this query is related to Funnelkit Sliding Cart, not the Funnelkit Builder, as you said, the checkout page is showing the product correctly.

Can you please raise the query to the correct plugin with the site URL to review it closely or reach out to our support desk with more information?

Closing this thread from here.

Thanks
Team Funnelkit

Forum: Plugins
In reply to: [FunnelKit - Funnel Builder for WooCommerce Checkout] Cannot Create a New Funnel

Plugin Support Funnelkit Support
(@supportfunnelkit)

5 months, 1 week ago

Hi @underbaked,

Thanks for reaching out to us.

The issue with loading the templates has now been resolved, and everything is loading as expected.

Please take a moment to watch this short video and try the same steps on your setup

https://www.loom.com/share/9b73cabc79614cc0b5f4dd34c7ee43c4

It should work correctly now, but if you notice anything else or need further help, feel free to reach out. We’re happy to assist.

Thanks again for your cooperation.

Forum: Plugins
In reply to: [FunnelKit - Funnel Builder for WooCommerce Checkout] printing code on top of checkout

Plugin Support Funnelkit Support
(@supportfunnelkit)

5 months, 2 weeks ago

Hi @shahican,

We got the confirmation from the author of “Payment Gateway for PayPal on WooCommerce” support team https://ww.wp.xz.cn/plugins/woo-paypal-gateway/

They mentioned that issue was in their plugin and it’s resolved – “We’ve already resolved this issue in version 9.0.54, which was released yesterday. The CSS is no longer printed as plain text on the checkout page in this version.”

Find the conversation here – https://ww.wp.xz.cn/support/topic/css-printing-on-the-checkout-form/

Kindly use that plugin’s updated version and it will be fixed for you without using any custom CSS on Funnelkit checkout page.

Marking this issue resolved.

Thanks
Team Funnelkit

Forum: Plugins
In reply to: [Payment Gateway for PayPal on WooCommerce] CSS printing on the checkout form

Thread Starter Funnelkit Support
(@supportfunnelkit)

5 months, 2 weeks ago

Hi @jigneshmpatel,

Thanks for the confirmation. Glad to know it’s resolved and pushed live with a new release.

Sure, we will inform the affected user to use the updated version.

Thanks
Team Funnelkit

Forum: Plugins
In reply to: [FunnelKit - Funnel Builder for WooCommerce Checkout] printing code on top of checkout

Plugin Support Funnelkit Support
(@supportfunnelkit)

5 months, 2 weeks ago

Hi @shahican,

Hope you are doing well. We recently discovered this issue was coming with this PayPal plugin https://ww.wp.xz.cn/plugins/woo-paypal-gateway/

We have raised this issue here https://ww.wp.xz.cn/support/topic/css-printing-on-the-checkout-form/

Can you please confirm that you were using the same plugin? If not, please share the URL of your checkout page OR PayPal plugin name.

Thanks
Team Funnelkit

Forum: Plugins
In reply to: [FunnelKit - Funnel Builder for WooCommerce Checkout] printing code on top of checkout

Plugin Support Funnelkit Support
(@supportfunnelkit)

5 months, 3 weeks ago

Hi @shahican,

Thanks for reaching out to us. Yes, this issue seems to be coming from the PayPal plugin.

We need to contact them. Can we have the URL and plugin name that you are using on your store?

Also, can you try by adding this code to functions.php to verify if this help? https://gist.github.com/xlplugins/86994f7d09d09b820d926b22a2d927c7

If yes, let us know which PayPal plugin you are using.

Thanks
Team Funnelkit

Forum: Plugins
In reply to: [FunnelKit - Funnel Builder for WooCommerce Checkout] Spam by PHP Warning since last wordpress update

Plugin Support Funnelkit Support
(@supportfunnelkit)

5 months, 4 weeks ago

Hi @calyweb,

Thanks for your query and for reaching out to us.

Can you please reach out to our support desk here with some more information here to get this review?

Looking forward to this.
Thanks

Forum: Plugins
In reply to: [Sliding Cart for WooCommerce by FunnelKit – Skip Cart & Reach WooCommerce Checkout Faster] Cart count not updating instantly with AJAX after domain change

Plugin Support Funnelkit Support
(@supportfunnelkit)

6 months ago

Hi @shamy17,

Thanks for using the Sliding Cart and for reaching out to us.

We recived your ticket on our support desk as well and our team shared a new zip with you.

Let’s continue there and confirm it.

Closing the thread from here.

Thanks
Team Funnelkit

Forum: Plugins
In reply to: [FunnelKit - Funnel Builder for WooCommerce Checkout] [Fatal error] When I edit a post at Posts Page, it showed a Fatal Error

Plugin Support Funnelkit Support
(@supportfunnelkit)

6 months ago

Hi @mopseb,

We’ve identified the issue you reported and have already implemented a fix. This will be included in the upcoming 3.14.0 update.

In the meantime, you can use the upcoming version.
https://s3.funnelkit.com/uploads/funnel-builder-v3.13.2.5-1765180317.zip

Keep us posted if anything else.

Thanks
Team Funnelkit

Forum: Plugins
In reply to: [FunnelKit - Funnel Builder for WooCommerce Checkout] [Fatal error] When I edit a post at Posts Page, it showed a Fatal Error

Plugin Support Funnelkit Support
(@supportfunnelkit)

6 months ago

Hi @mopseb,

Thanks for using the Funnelkit Builder and for reaching out to us.

Let us review this and get back to you with the solution. We will keep you posted.

Thanks
Team Funnelkit

Forum: Plugins
In reply to: [FunnelKit Payment Gateway for Stripe WooCommerce] Payment Intent Not Found On Small Number Of Subscription Renewals

Plugin Support Funnelkit Support
(@supportfunnelkit)

6 months, 3 weeks ago

Hi @elaraweb,

Thanks for reaching out to us.

We have reviewed your query, and the issue is not related to the webhook.

It is also not a public issue. The ZIP file we provided included some custom work, and an edge case was missed, which caused the problem.

We have now resolved this in your specific ZIP internally, and it should fix the issue on your end. Please check the ongoing support ticket on our support desk.

Thanks
Team Funnelkit

Forum: Plugins
In reply to: [FunnelKit Payment Gateway for Stripe WooCommerce] Reason: Your card number is incorrect. Order status changed from Pending payment

Plugin Support Funnelkit Support
(@supportfunnelkit)

6 months, 3 weeks ago

Hi @ultraraniel,

Hope you are doing well.

We haven’t heard back. So marking this as resolved.

Feel free to create a new thread for any other query.

Thanks
Team Funnelkit

Forum: Plugins
In reply to: [NextMove Lite - Thank You Page for WooCommerce] Permalink State: Needs Reset

Funnelkit Support
(@supportfunnelkit)

6 months, 3 weeks ago

Hi @boomerangz,

Thanks for reaching out to us. We are trying to replicate this, but it seems it is a site-specific issue.

Please reach out to our support team here with more information.

Thanks
Team XLPLugins

Forum: Plugins
In reply to: [FunnelKit Payment Gateway for Stripe WooCommerce] After the update, the country icon is displaying incorrectly.

Plugin Support Funnelkit Support
(@supportfunnelkit)

6 months, 3 weeks ago

Hi @skym89,

Hope you are doing well.

We haven’t heard back. So marking this as resolved.

Feel free to create a new thread for any other query.

Thanks
Team Funnelkit

Forum: Plugins
In reply to: [FunnelKit Payment Gateway for Stripe WooCommerce] Satispay and Amazon Pay

Plugin Support Funnelkit Support
(@supportfunnelkit)

6 months, 4 weeks ago

Hi @luigire,

Thanks for reaching out to us and sharing the information.

We have forwarded this to our product team and will discuss this.

If more requests come for the same, we will push to provide the Satispay and Amazon Pay built in.

Thanks
Team Funnelkit

Viewing 15 replies - 46 through 60 (of 221 total)

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