Forum Replies Created

Viewing 15 replies - 1 through 15 (of 22 total)
  • Awaiting your reply.

    I’m facing a similar issue.. It used to work earlier but now, only the site’s home page is displaying the image and description… and for internal product pages, no preview is being displayed. Can you please help? http://www.wechoose.in

    • This reply was modified 4 years, 10 months ago by thesfboy.
    Thread Starter thesfboy

    (@thesfboy)

    Facebook for WooCommerce error:
    Unsupported post request. Object with ID ‘1975604082520837’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api

    These are the kind of errors that I’m getting. There’s no option of attaching a screenshot here but this is the message that I get. I have to reset the FB data and then the error disappears. For individual products, this is fine but when I try and do a Bulk Edit for many products, it is quite cumbersome.

    As I explained earlier, I deleted the plugin and then reinstalled it; yet the same error. Please help!

    Thread Starter thesfboy

    (@thesfboy)

    I tried uninstalling and reinstalling the plugin and it has the same result. Any modification of the products leads to an error.

    Thread Starter thesfboy

    (@thesfboy)

    Thanks for your reply Pit. The products in question are not out of stock at all. Any change that I do to any product causes this error. The ID is of course different for every product. I am using only Woocommerce to manage my inventory. This is definitely a plugin error.

    On the 2nd part, when V2 of the plugin was introduced, there was an error connecting the account. V2.01 solved that error and everything was working fine. Suddenly, one fine day, the error started showing up. I don’t want my products on FB which are about 2000+ in number to be deleted so I don’t want to uninstall it. In the background, they are syncing as I can see from the FB developer/catalog site.

    Thread Starter thesfboy

    (@thesfboy)

    All the products are there in the catalog. There’s just one catalog. On the data sources, there’s the data feed source called Woocommerce Products and there’s an app data source called Woocommerce Extension V2. I hadn’t created these.

    Thread Starter thesfboy

    (@thesfboy)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.wechoose.in
    Site address (URL): https://www.wechoose.in
    WC Version: 4.4.1
    REST API Version: ✔ 1.0.15
    WC Blocks Version: ✔ 3.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.4.0
    Log Directory Writable: ✔
    WP Version: 5.5
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.3.20
    PHP Post Max Size: 64 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 5000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.13-MariaDB
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.4.1
    WC Database Prefix: wp_
    Total Database Size: 81.54MB
    Database Data Size: 64.58MB
    Database Index Size: 16.96MB
    wp_woocommerce_sessions: Data: 5.44MB + Index: 0.13MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.13MB + Index: 0.06MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.93MB + Index: 0.60MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 1.34MB + Index: 0.38MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.66MB + Index: 0.47MB + Engine MyISAM
    wp_commentmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_comments: Data: 0.17MB + Index: 0.07MB + Engine MyISAM
    wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_litespeed_img_optm: Data: 7.52MB + Index: 4.03MB + Engine InnoDB
    wp_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 4.65MB + Index: 0.42MB + Engine MyISAM
    wp_postmeta: Data: 19.07MB + Index: 5.51MB + Engine MyISAM
    wp_posts: Data: 9.99MB + Index: 0.93MB + Engine MyISAM
    wp_pv_commission: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_termmeta: Data: 0.10MB + Index: 0.07MB + Engine MyISAM
    wp_terms: Data: 0.06MB + Index: 0.14MB + Engine MyISAM
    wp_term_relationships: Data: 0.27MB + Index: 0.53MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine MyISAM
    wp_usermeta: Data: 0.58MB + Index: 0.29MB + Engine MyISAM
    wp_users: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_cancel_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.20MB + Index: 0.28MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfBlocks7: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wfConfig: Data: 1.89MB + Index: 0.01MB + Engine MyISAM
    wp_wfCrawlers: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wfFileChanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfFileMods: Data: 1.54MB + Index: 0.31MB + Engine MyISAM
    wp_wfHits: Data: 3.01MB + Index: 0.88MB + Engine MyISAM
    wp_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfIssues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wfKnownFileList: Data: 1.01MB + Index: 0.12MB + Engine MyISAM
    wp_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wfLocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wfLogins: Data: 0.12MB + Index: 0.03MB + Engine MyISAM
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfNotifications: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
    wp_wfPendingIssues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfReverseCache: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfStatus: Data: 0.11MB + Index: 0.05MB + Engine MyISAM
    wp_wfTrafficRates: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wp_yoast_indexable: Data: 4.97MB + Index: 0.92MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.22MB + Index: 0.15MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.09MB + Index: 0.08MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 5277
    blocks: 22
    custom_css: 1
    featured_item: 8
    jetpack_migration: 2
    mc4wp-form: 1
    nav_menu_item: 21
    page: 19
    post: 3
    product: 1558
    product_variation: 1057
    revision: 736
    shop_coupon: 11
    shop_order: 187
    shop_order_refund: 24
    shop_order_vendor: 407
    wpcf7_contact_form: 5
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (24) ###
    
    Contact Form 7: by Takayuki Miyoshi – 5.2.2
    Enable Media Replace: by ShortPixel – 3.4.2
    Facebook for WooCommerce: by Facebook – 2.0.1 – Installed version not tested with active version of WooCommerce 4.4.1
    Jetpack by WordPress.com: by Automattic – 8.8.2
    LiteSpeed Cache: by LiteSpeed Technologies – 3.4
    Custom Login Page Customizer: by Hardeep Asrani – 2.0.1
    Mailchimp for WooCommerce: by Mailchimp – 2.4.5
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
    Nextend Social Login: by Nextendweb – 3.0.25
    Paytm Payment Gateway: by Paytm – 1.0 – Installed version not tested with active version of WooCommerce 4.4.1
    Really Simple SSL: by Really Simple Plugins – 3.3.5
    Super Progressive Web Apps: by SuperPWA – 2.1.2
    WC Cancel Order: by Vikram S – 3.0
    WC Vendors Marketplace: by WC Vendors – 2.2.1
    WooCommerce GST: by Stark Digital – 1.2 – Installed version not tested with active version of WooCommerce 4.4.1
    Razorpay for WooCommerce: by Team Razorpay – 2.5.0 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.23 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce: by Automattic – 4.4.1
    WooSidebars: by WooCommerce – 1.4.5
    Wordfence Security: by Wordfence – 7.4.11
    Yoast SEO: by Team Yoast – 14.8.1
    WP Mail SMTP: by WPForms – 2.3.1
    YITH WooCommerce Wishlist: by YITH – 3.0.13
    
    ### Inactive Plugins (2) ###
    
    Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1
    OneSignal Push Notifications: by OneSignal – 2.1.3
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: object-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: INR (₹)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #63 - /shop/
    Cart: #62 - /cart/
    Checkout: #61 - /checkout/
    My account: #60 - /my-account/
    Terms and conditions: #741 - /terms-of-service/
    
    ### Theme ###
    
    Name: WeChoose Child
    Version: 3.0
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.12.2
    Parent Theme Author URL: http://www.uxthemes.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-product_cat.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    wechoose-child/woocommerce/emails/customer-completed-order.php
    wechoose-child/woocommerce/emails/customer-reset-password.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Canceled: 5
    Oldest: 2020-08-10 20:07:34 +0530
    Newest: 2020-08-10 20:39:50 +0530
    
    Complete: 3,308
    Oldest: 2020-08-22 00:58:08 +0530
    Newest: 2020-09-01 12:09:19 +0530
    
    Failed: 520
    Oldest: 2020-05-19 16:00:01 +0530
    Newest: 2020-07-10 16:49:47 +0530
    
    Pending: 3
    Oldest: 2020-09-01 12:24:19 +0530
    Newest: 2020-09-03 03:02:58 +0530
    
    

    Even I’m getting the same error. It was working fine earlier. When I go into the plugin and when I click manage connection, it leads me to a FB page which says “Error on managing Facebook Business Extension
    Please set up Facebook Business Extension first before managing settings”

    Thread Starter thesfboy

    (@thesfboy)

    Thanks for the quick reply. It is working fine now. Don’t really know what the issue was. Perhaps with the hosting provider.

    Thread Starter thesfboy

    (@thesfboy)

    Thanks. I tried doing that as well. The admin users names don’t appear in the dropdown even after searching for them. The usernames are also not generate automatically. I tried doing this in 2 shops that I manage but just can’t assign the product back to the admin.

    Thread Starter thesfboy

    (@thesfboy)

    That’s the thing. When I try and put the email id of the admin account in the dropdown, it says not found. I thought that the admin would automatically be a vendor. Do I need to make the admin a vendor? Currently, if the admin adds a new product in his name, the product is automatically assigned to the admin.

    • This reply was modified 6 years ago by thesfboy.

    These people are not at all serious about Woocommerce so it is best to not use their plugin. I’ve been having issues since day one and their support is also terrible. they create a ticket and for months on end the ticket is not answered. I constantly get bombarded by email chains containing 30+ emails at one time saying webhook has failed. There’s a serious issue at their end. Kindly switch to PayTM which provides excellent support and also PayPal. Will make life easier.

    Thread Starter thesfboy

    (@thesfboy)

    Thanks. I have selected that but even then the images are appearing cropped. Have regenerated thumbnails post that but still the same.

    Thread Starter thesfboy

    (@thesfboy)

    I don’t think that’s the case as on the panel, it gives you the option of enabling a recheck. I’ve done it 2 times after enabling the other two parameters and it is giving the same error warning. In my analytics panel also I’m not seeing separate hits from Superpwa and that’s what that counts.

    Thread Starter thesfboy

    (@thesfboy)

    Thanks. Had already reverted to another display mode. Would eagerly await the new update.

Viewing 15 replies - 1 through 15 (of 22 total)