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Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter wazab

    (@wazab)

    Hi again,

    Since this is live e-commerce site, switching themes and disabling plugins is not feasible. I was hoping to find a less disruptive method to identify what is causing this issue.

    Thread Starter wazab

    (@wazab)

    Hi

    I checked that already before posting my post here. My theme’s function.php is clean and has nothing to do with orders status manipulation. For plugins, I only use Woocommerce’s (Order Status Manager) I only use it to add 2 order statuses that’s it. I hope there is a log somewhere that can be checked to dig deeper and see what’s going on here.

    Thread Starter wazab

    (@wazab)

    Hi,

    Thanks to update the thread with your suggestion.

    Thread Starter wazab

    (@wazab)

    Hi Mike,

    Sure, here it is:

    Active plugins (33)
    WP Hide & Security Enhancer by Nsp Code – 1.6
    Admin Menu Editor by Janis Elsts – 1.9.5
    Adminimize by Frank Bültge – 1.11.6
    Aramex Shipping WooCommerce by aramex.com – 1.0.0 – Installed version not tested with active version of WooCommerce 4.2.0
    Change wp-admin login by Nuno Morais Sarmento – 1.0.0
    Contact Form 7 Extension For Mailchimp by Renzo Johnson – 0.5.20
    Contact Form 7 by Takayuki Miyoshi – 5.1.9
    Cowpay – WooCommerce Gateway by Cowpay – 56.0 – Installed version not tested with active version of WooCommerce 4.2.0
    Custom Fonts by Brainstorm Force – 1.2.1
    Hide My WP Ghost Lite by WPPlugins – WordPress Security Plugins – 4.0.03
    If Menu – Visibility control for menu items by Layered – 0.16.1
    Jetpack by WordPress.com by Automattic – 8.6.1
    HubSpot All-In-One Marketing – Forms, Popups, Live Chat by HubSpot – 7.33.3
    Mailchimp for WooCommerce by Mailchimp – 2.4.0 – Installed version not tested with active version of WooCommerce 4.2.0
    MC4WP: Mailchimp for WordPress by ibericode – 4.7.8
    PluginOps Optin Builder by PluginOps – 4.0.6.4
    Ni WooCommerce Custom Order Status by anzia – 1.8.6
    Google Fonts Typography by Fonts Plugin – 2.0.5
    Reveal IDs by Oliver Schlöbe – 1.5.4
    SG Optimizer by SiteGround – 5.5.5
    Shortcode in Menus by Gagan Deep Singh – 3.5
    Simple Page Ordering by Jake Goldman, 10up – 2.3.4
    Use Any Font by Dinesh Karki – 5.11
    WooCommerce Vapulus Gateway by Vapulus – 1.1
    TeraWallet by WCBeginner – 1.3.15 – Installed version not tested with active version of WooCommerce 4.2.0
    White Label CMS by http://www.videousermanuals.com – 2.2
    WooCommerce Accept Payments by Accept – 5.4.4 – Installed version not tested with active version of WooCommerce 4.2.0
    Advanced Order Export For WooCommerce by AlgolPlus – 3.1.4 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Product SKU Generator by SkyVerge – 2.4.5 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce by Automattic – 4.2.0 (update to version 4.2.2 is available)
    WooSidebars by WooCommerce – 1.4.5
    WP All Export by Soflyy – 1.2.6
    YITH WooCommerce Wishlist by YITH – 3.0.11
    Inactive plugins (24)
    Advanced Shipment Tracking for WooCommerce by zorem – 2.9.9.6 – Installed version not tested with active version of WooCommerce 4.2.0
    CF Page or Post Duplicator by Carlos Fazenda – 1.1
    Checkout Field Editor for WooCommerce by ThemeHigh – 1.4.2 – Installed version not tested with active version of WooCommerce 4.2.0
    Disable Gutenberg by Jeff Starr – 2.1
    Elementor by Elementor.com – 2.9.11
    Essential Addons for Elementor by WPDeveloper – 4.0.3 – Installed version not tested with active version of WooCommerce 4.2.0
    Flexible Checkout Fields by WP Desk – 2.4.11
    GoWP WooCommerce Variations Apply All by GoWP – 1.0.3 – Installed version not tested with active version of WooCommerce 4.2.0
    Hide My WP Lite by wpWave – 1.0.1
    Nextend Social Login by Nextendweb – 3.0.24
    Orbit Fox Companion by Themeisle – 2.9.9
    Page List Widget by nigauri – 1.3.0
    PWA for WP by Magazine3 – 1.7.16
    Regenerate Thumbnails by Alex Mills (Viper007Bond) – 3.1.3
    Super Progressive Web Apps by SuperPWA – 2.1
    TinyMCE Advanced by Andrew Ozz – 5.4.0
    User Role Editor by Vladimir Garagulya – 4.55.1
    Variations Generator & Mass Edit for WooCommerce by Hesco – 2.0.1 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Blocks by Automattic – 2.7.0
    WooHero by N-Media – 3.1 – Installed version not tested with active version of WooCommerce 4.2.0
    WordPress Importer by wordpressdotorg – 0.7
    WordPress Starter by SiteGround – 1.1.1
    WPForms Lite by WPForms – 1.6.0.2
    YITH WooCommerce Order Tracking by YITH – 1.2.16
    Dropin Plugins (1)
    object-cache.php Memcached
    Must Use Plugins (1)
    wp-hide-loader.php by –
    Settings
    API enabled:
    Force SSL: –
    Currency EGP (EGP)
    Currency position right_space
    Thousand separator ,
    Decimal separator .
    Number of decimals 2
    Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable)
    Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
    Connected to WooCommerce.com: –
    WooCommerce pages
    Shop base: #53 – /shop/
    Cart: #54 – /cart/
    Checkout: #55 – /checkout/
    My account: #56 – /my-account/
    Terms and conditions: #948 – /terms-conditions/
    Theme
    Name:
    Version: (update to version 0 is available)
    Author URL:
    Child theme:
    Parent theme name:
    Parent theme version: – 0 is available
    Parent theme author URL:
    WooCommerce support:

    Thread Starter wazab

    (@wazab)

    Ok, here is the status:

    WooCommerce version: 4.2.0
    WooCommerce REST API package: 1.0.8 /home/customer/www/site.com/public_html/wp-content/plugins/woocommerce/packages/woocommerce-rest-api
    WooCommerce Blocks package: 2.5.16 /home/customer/www/site.com/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/
    Action Scheduler package: 3.1.6 /home/customer/www/site.com/public_html/wp-content/plugins/woocommerce/packages/action-scheduler
    WooCommerce Admin package: 1.2.3 /home/customer/www/site.com/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin
    Log directory writable: /home/customer/www/site.com/public_html/wp-content/uploads/wc-logs/
    WordPress version: 5.4.2
    WordPress multisite: –
    WordPress memory limit: 768 MB
    WordPress debug mode: –
    WordPress cron:
    Language: en_US
    External object cache:
    Server environment
    Server info: Apache
    PHP version: 7.3.18
    PHP post max size: 128 MB
    PHP time limit: 0
    PHP max input vars: 3000
    cURL version: 7.66.0, OpenSSL/1.1.1g-fips
    SUHOSIN installed: –
    MySQL version: 5.7.25-28-log
    Max upload size: 128 MB
    Default timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    DOMDocument:
    GZip:
    Multibyte string:
    Remote post:
    Remote get:

    Database
    WooCommerce database version: 4.2.0
    Database prefix fax_
    Total Database Size 33.36MB
    Database Data Size 23.54MB
    Database Index Size 9.82MB
    fax_woocommerce_sessions Data: 2.02MB + Index: 0.02MB + Engine InnoDB
    fax_woocommerce_api_keys Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_woocommerce_attribute_taxonomies Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_woocommerce_downloadable_product_permissions Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    fax_woocommerce_order_items Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    fax_woocommerce_order_itemmeta Data: 1.52MB + Index: 0.48MB + Engine InnoDB
    fax_woocommerce_tax_rates Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    fax_woocommerce_tax_rate_locations Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_woocommerce_shipping_zones Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    fax_woocommerce_shipping_zone_locations Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_woocommerce_shipping_zone_methods Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    fax_woocommerce_payment_tokens Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_woocommerce_payment_tokenmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_woocommerce_log Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_accept_cards_token Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_actionscheduler_actions Data: 1.50MB + Index: 1.28MB + Engine InnoDB
    fax_actionscheduler_claims Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_actionscheduler_groups Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_actionscheduler_logs Data: 1.50MB + Index: 0.45MB + Engine InnoDB
    fax_commentmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_comments Data: 0.22MB + Index: 0.13MB + Engine InnoDB
    fax_links Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_mailchimp_carts Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    fax_mailchimp_jobs Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    fax_options Data: 4.08MB + Index: 0.20MB + Engine InnoDB
    fax_pmxe_exports Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    fax_pmxe_google_cats Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    fax_pmxe_posts Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    fax_pmxe_templates Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    fax_postmeta Data: 4.34MB + Index: 4.97MB + Engine InnoDB
    fax_posts Data: 6.25MB + Index: 0.56MB + Engine InnoDB
    fax_ppc_exceptions Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    fax_ppc_exception_items Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_ppc_roles Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_ppi_errors Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_ppi_imported Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_ppi_runs Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_pp_groups Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_pp_group_members Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    fax_social_users Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_termmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_terms Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_term_relationships Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    fax_term_taxonomy Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_usermeta Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    fax_users Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    fax_wc_admin_notes Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    fax_wc_admin_note_actions Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_wc_category_lookup Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    fax_wc_customer_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_wc_download_log Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_wc_order_coupon_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_wc_order_product_lookup Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    fax_wc_order_stats Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    fax_wc_order_tax_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_wc_product_meta_lookup Data: 0.19MB + Index: 0.33MB + Engine InnoDB
    fax_wc_tax_rate_classes Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_wc_webhooks Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_woo_shippment_provider Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    fax_woo_wallet_transactions Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    fax_woo_wallet_transaction_meta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    fax_wpforms_tasks_meta Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    fax_yith_wcwl Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    fax_yith_wcwl_lists Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    Post Type Counts
    attachment 425
    blocks 5
    custom_css 2
    customize_changeset 40
    elementor_library 1
    jp_img_sitemap 1
    jp_sitemap 1
    jp_sitemap_master 1
    mc4wp-form 1
    nav_menu_item 34
    ni-order-status 2
    page 18
    pluginops_forms 1
    post 10
    product 165
    product_variation 1611
    revision 423
    shop_coupon 2
    shop_order 383
    shop_order_refund 4
    wpcf7_contact_form 5
    wpforms 1

    Thread Starter wazab

    (@wazab)

    Hi,

    Sure but it there a way to share it privately for security reasons?

    Thanks

    • This reply was modified 5 years, 11 months ago by wazab. Reason: Typo
    Thread Starter wazab

    (@wazab)

    Hi,

    Well, I have no choice but to seek help from them.
    Will try this then.

    Thanks

    Thread Starter wazab

    (@wazab)

    Hi,

    Well then the question is now, what is it that is triggering the comment approval notification?
    This happens immediately after the order note is added by ARAMEX plugin. Is there a way to know that?

    thanks

    • This reply was modified 5 years, 11 months ago by wazab.
    Thread Starter wazab

    (@wazab)

    Wow, that’s great. Excellent work.
    Is this plugin now available for download? Can you share the download URL link please?

    Thanks

    Thread Starter wazab

    (@wazab)

    Here is the error after using Chrome’s Inspect:

    Uncaught ReferenceError: Flatsome is not defined at ux-countdown.js?ver=3.2.6:1

    Thread Starter wazab

    (@wazab)

    Thanks @drwpcom .
    Confirmed.

    Thread Starter wazab

    (@wazab)

    Hi,

    Yes I am uploading products only now. Variable products that is.
    Here is the sheet I am using.

    https://we.tl/t-UTWCoDZ3MR

    Thanks

Viewing 12 replies - 1 through 12 (of 12 total)