Matt Cromwell
Forum Replies Created
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Hi @mozzribo — we don’t support the additional gateways in our free Stripe plugin, we offer that in the Premium add-on:
https://givewp.com/addons/stripe-gateway/If you have questions about that at all, please reach out via our contact form, we are very responsive there. Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] PLugin Breaking siteHi @mrlennyman — that is most likely the cause, since we have a couple others with related issues. Version 2.5.4 is not far away and should resolve this with finality. We’ll keep you posted. Thanks!
Thank you so much for your very kind review, we appreciate it greatly!
Forum: Reviews
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Excellent plugin and teamThanks so much for your kind review, we appreciate it greatly!
Forum: Reviews
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Perfect pluginSo great to hear, and thanks for that HIGH praise, we appreciate it!
HI Amy,
I reviewed in detail how that information is populated, and it is for sure generated from your PayPal account and not something that we can control at all. I set up a new Personal Sandbox account and confirmed what you suggested that that name and “Return to” link is generated by your Personal account email address and it cannot be changed to a Name via the PayPal settings at all.
So the best option to change that is to upgrade to a Business Account. Upgrading to a PayPal Standard Business account does not have any fees; they only start charging when you upgrade to PayPal Payflow accounts.
Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] StripeWe recently launched Stripe as a free option in Give Core version 2.5. You can read the details of that in our announcement post:
https://givewp.com/give2-5/You can also read about how to configure it in our docs here:
https://givewp.com/documentation/core/payment-gateways/stripe-free/Let me know if you have additional questions at all. Thanks!
I believe the code you are pointing to is not in Give, so we cannot resolve that.
If Give is doing something that conflicts with the Themify Builder directly then can you provide me with the following:
1. A link to where I can get access to the Themeify Builder (Is it this one?)
2. Exact steps I need to do to see the error once both Give and Themeify Builder are activated.Thanks!
Thanks for those details. The screenshot that is missing though is your PayPal profile page. You can get to that by clicking on the “Gear” icon in the top-right. There you’ll see see a section on your “Profile”. You want to make sure your Profile Name is your full name and not your email address.
Please try that and let me know what you find. Thanks!
Hi @alondonb — I visited that link in the browser and all looks fine. I then tried on mobile and the site seems to have a Coming Soon page ONLY for mobile, so I couldn’t see the problem at all. Can you remove that Coming Soon page so we can see the problem live?
Can you provide me a link so I can see the problem live? Can you also provide me the exact shortcode you used? That way I can test a bit more to see how to help best.
Hi there,
Apologies for the lack of response. We’ve actually been discussing your ticket internally this whole time but neglected to reply. We have access to the Managed WP GoDaddy platform and we’re not able to replicate this problem at all there.
If the host is not the source of the issue, then generally speaking, that error most likely is triggered by the way your server handles sessions. Here’s a few things to try:
Sessions — WordPress default sessions sometimes don’t work well with certain hosts. There’s two main ways to set your site to have more reliable sessions with Give:
a. Set this in your wp-config.php file:
define( 'GIVE_USE_PHP_SESSIONS' , false);b. Try using this free plugin which switches your site to use native PHP Sessions instead: https://ww.wp.xz.cn/plugins/wp-native-php-sessions/
Note that you should not do BOTH of those methods, just one then test, then the other (if necessary) then test).
Let me know how that goes for you.
Glad to hear it @laig95
If you’re enjoying Give and appreciate our support, we’d love a kind review from you here:
https://ww.wp.xz.cn/support/plugin/give/reviews/Thanks!
Hi @cheryls — we have many thousands of users using Yoast and GiveWP, including our own givewp.com website and we can’t replicate that problem. Perhaps then it’s a conflict with those two plus your theme?
Can you provide us with your System Info so we have a fuller understanding of your environment? That’s found in “Donations > Tools > System Info” Thanks!
Hi there,
Here’s what I’d suggest if you want to build out your own gateway.
1) Review our code in the core Give plugin found in “wp-content/plugins/give/includes/gateways/”
2) Read through this article our colleague Chris Flannagan wrote on the subject: https://whoischris.com/building-payment-gateway-give-wp-donation-plugin-wordpress/
Thanks!