Matt Cromwell

Hi there,

First off, sorry to hear that, but let me reassure you that all your data is still in your database, we just gotta make sure Give is updated correctly and pointing to the right place in your database.

This sounds a bit like there’s a Database update that needs to run that hasn’t yet. Please go to “Donations > Updates” and there should be a notice that you have a database update to run.

Do that and let me know how that goes. Thanks!

Hi there,

This sounds like a plugin or theme conflict because I cannot replicate that error currently. I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/

Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.

Thanks!

No it does not. We aren’t creating snapshots of your site or anything like that, WP Rollback only allows you to quickly toggle between the various plugin/theme versions that are live on wp.org. This is why we stress very heavily to always have backups and test on a staging environment.

Thanks!

Thanks for the heads up. We’re looking into it now.

Hi there,

I can’t replicate that error at all, so this is most likely a unique combination with another plugin. I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/

Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.

Thanks!

Great to hear it! Thanks for your kind review!

Thanks everyone for the community support. Great to see fellow Give users helping each other out!

I do want to chime in and provide a more best practices approach to making this update. Changing the core Give files will mean you lose your changes in every plugin update. Instead of that, use this filter:

add_filter('give_ireland_states', 'custom_give_ireland_states');

function custom_give_ireland_states() {
    $states = array(
        ''   => '',
        'AN' => __( 'Antrim', 'give' ),
        'AR' => __( 'Armagh', 'give' ),
        'CE' => __( 'Clare', 'give' ),
        'CK' => __( 'Cork', 'give' ),
        'CN' => __( 'Cavan', 'give' ),
        'CW' => __( 'Carlow', 'give' ),
        'DL' => __( 'Donegal', 'give' ),
        'DN' => __( 'Dublin', 'give' ),
        'DO' => __( 'Down', 'give' ),
        'DY' => __( 'Derry', 'give' ),
        'FM' => __( 'Fermanagh', 'give' ),
        'GY' => __( 'Galway', 'give' ),
        'KE' => __( 'Kildare', 'give' ),
        'KK' => __( 'Kilkenny', 'give' ),
        'KY' => __( 'Kerry', 'give' ),
        'LD' => __( 'Longford', 'give' ),
        'LH' => __( 'Louth', 'give' ),
        'LK' => __( 'Limerick', 'give' ),
        'LM' => __( 'Leitrim', 'give' ),
        'LS' => __( 'Laois', 'give' ),
        'MH' => __( 'Meath', 'give' ),
        'MN' => __( 'Monaghan', 'give' ),
        'MO' => __( 'Mayo', 'give' ),
        'OY' => __( 'Offaly', 'give' ),
        'RN' => __( 'Roscommon', 'give' ),
        'SO' => __( 'Sligo', 'give' ),
        'TR' => __( 'Tyrone', 'give' ),
        'TY' => __( 'Tipperary', 'give' ),
        'WD' => __( 'Waterford', 'give' ),
        'WH' => __( 'Westmeath', 'give' ),
        'WW' => __( 'Wicklow', 'give' ),
        'WX' => __( 'Wexford', 'give' ),
    );

    return $states;
}

If you need guidance implementing custom PHP functions on your website, we have this guide here: https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/

Lastly, I also created an issue for our devteam to resolve this issue so you won’t have to worry about updating the files OR using the snippet either in the future. You can track our progress on that here:
https://github.com/impress-org/give/issues/4145

Thanks!

Great to hear, thanks for the kind review!