Matt Cromwell
Forum Replies Created
-
Hi there,
It appears that your site is currently still in “Test Mode”. You’ll need to put Give in LIVE mode for your donations to be reflected correctly:
https://givewp.com/documentation/core/test-mode/If you have LIVE donations and you still don’t see progress, try the recalculate tools which you can learn about here:
https://givewp.com/documentation/core/tools/data/Thanks!
It is. You can see a live demo here:
https://givewp.com/demos/modal-form-popup/And our Docs for all things in the Core plugin here:
https://givewp.com/documentation/core/Regarding the custom fields, yes, here are developer docs for how you can add custom fields to your Give forms — and yes they’ll appear inside the modal if you use the correct hooks as documented:
https://givewp.com/documentation/developers/how-to-create-custom-form-fields/Thanks!
If you need guidance implementing custom PHP functions on your website, we have this guide here: https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/
Thanks!
Not currently at all unfortunately, but that’s an interesting idea. We’ll keep it in mind moving forward.
Hi there,
Most likely the donation data is not “wiped” but the DB update process did not complete properly. I would definitely recommend first restoring that backup that you took (congrats on doing best practices — SUPER important when handling donations). After that, I might recommend trying to deactivate as many other plugins as possible before running the DB update. My guess is that a security or database caching plugin has prevented the DB update from completing properly.
After you do that, if you still have trouble, can you paste your System Info here? That might give me more insight into what might be going on. Go to “Donations > Tools > System Info”.
Thanks! We’ll get this worked out, no worries!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Dynamic Donation TotalIf you’re using Form Field Manager, we have a repeater field. But then your JS would have to be aggregating all those fields dynamically as well.
Generally speaking, we’re moving into deep custom dev territory, which is outside the scope of what we can provide support for. But if you have additional questions about our premium addons, please reach out to our Priority Support team:
https://givewp.com/supportThanks!
Can you point me to a live example where you show it not working? If you applied that CSS correctly it should work as intended, unless there are other styles from your theme that are conflicting. Thanks!
HI Gerhard,
Thanks for your kind review. I think this doc will definitely help you with those notifications:
https://givewp.com/documentation/core/frequent-troubleshooting-issues/troubleshooting-common-email-problems/It might also possibly be your PayPal IPN is not configured correctly and your donations are not being marked as Complete correctly. If so, check out this doc:
https://givewp.com/documentation/core/payment-gateways/paypal-standard/troubleshooting-ipn-issues/We have stellar support available both here on the WordPress forums, and for all our customers, so if you ever have any issues at all, reach out and we can get them resolved.
Thanks!
You’d need to target that with CSS, like this:
.give-progress-bar>span { background-color: #2bc253; }If you’re enjoying Give and appreciate our support, we’d love a kind review from you here:
https://ww.wp.xz.cn/support/plugin/give/reviews/Thanks!
Hi there,
That only happens while you are logged into the website. That will not happen for all your visitors or donors.
I just visited that page, and here’s a screenshot:
Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Dynamic Donation TotalHi there,
We don’t offer that ability out of the box. But it can be done relatively simply if you are a developer, or work with one.
Here’s what you’d need:
You can add custom fields to your Give forms in one of two ways:
- Use our Form Field Manager Add-on
- Custom development, which we have detailed docs on that here
Then, once you have the fields you want added to your form, you can use jQuery to calculate and adjust the total amount based on the values of those fields. This is a really basic example of how that’s done here:
https://github.com/impress-org/give-snippet-library/blob/master/form-customizations/give-simple-ticket-incrementer.phpThanks!
Hi there,
Currently, the
[give_totals]shortcode will always output the currency with the number. I’m not familiar with the “Divi bar module” but if it’s showing a progress bar, the give_totals shortcode can do that as well. For example, you might try this instead:[give_totals ids=”1271,1277,1280,1285″ message=”{total}” progress_bar=”true”]
This is explained in detail in our docs here:
https://givewp.com/documentation/core/shortcodes/give_totals/Other than that, if you are a developer or work with one, you might consider building out your own custom shortcode that queries your total donations collected to date. We have some good sample code that can guide you on how to make that happen here:
https://github.com/impress-org/give-snippet-library/blob/master/useful-queries/sample-transaction-queries.phpThanks!
Hi there,
The moderators of this forum do not allow us to provide support or pre-sales info here. It’s best to reach out to us directly via our Contact Form (which we respond to quickly and daily):
https://givewp.com/contact-usThanks!
Wow. Thank so much for your very kind review. Much appreciated!
Keep us updated on your organization’s success. Consider telling us all about it in one of these ways:
- Just contact us and let us know
- Submit a Give Story so we can tell the world about your success
- Let us know via Twitter or Facebook, we always share our users’ success on social when we hear about it
Best of luck in all you, and we hope to hear from you soon!
Which version of Contact Form 7 are you on exactly? Have you tried reinstalling Contact Form 7?
This might also be a plugin conflict of sorts. I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.
Thanks!