Matt Cromwell

Hi @sounds — When you say “I had a donation since then”, do you mean a visitor donated to your site? If you’d like to see all your donations, you want to login to your site and go to “Donations > Donations”. There you’ll see all the donations you’ve received.

The Donation History and Donation Confirmation pages will show that info to the donor after they donate, but in order for you — as an admin — to view their donations, you do that in WP-Admin via the menu I mentioned above.

But, if you mean “I had a donation since then” — you donated yourself and you’re not seeing the donation confirmation information correctly, then they is most likely a caching issue. Any caching plugin you are using, you’ll want to make sure that it is excluding your Donation Confirmation and Donation History pages.

Here’s a few links to our docs to help clarify all of the above items:

• Donation History
• The Give Receipt page
• The Give Donations screen

Let me know whether that clarifies things for you a bit, or if you have additional questions at all.

Thanks!

Thanks so much for your very kind review!

OK, I dug into the Polylang plugin quite a bit to figure out how it handles different forms in different languages. Essentially, what you’ll need to do is setup a unique Donation Confirmation page PER language your site supports.

So I tested my with English (en) and German (de). I setup polylang to add the language into the URLs (just to make it more obvious and explicit what was going on). Then I created my additional Donation Confirmation page for GERMAN. So I then had these two Donation Confirmation pages:

• http://givecore.test/en/donation-confirmation/
• http://givecore.test/de/spende-bestatigung/

Then I used this snippet from our Give Snippet Library to set a different Donation Confirmation page URL per form based on their language. Below form ID 134 was in English, and form ID 8 was in German.

function my_custom_give_redirects( $success_page ) {
	$form_id = isset( $_POST['give-form-id'] ) ? $_POST['give-form-id'] : 0;
	if ( $form_id == 134 ) {
		$success_page = esc_url( 'http://givecore.test/en/donation-confirmation/' );
	} elseif ( $form_id == 8 ) {
		$success_page = esc_url( 'http://givecore.test/de/spende-bestatigung/' );
	}
	return $success_page;
}
add_filter( 'give_get_success_page_uri', 'my_custom_give_redirects', 10, 1 );

I tested each form and it worked flawlessly.

Let me know if you have additional questions.

HI there,

When I go to your donation page, I notice that your name and email address are hardcoded into the fields. This typically happens when the form has been copy/pasted into a Divi block. If you inspect the block that the Give form is in, most likely you’ll see the form markup in there. Instead of that, you need to use the Give shortcode. See our docs on that here:
https://givewp.com/documentation/core/shortcodes/give_form/

Thanks!

Hi @scubarob — have you updated to the latest version of Give and run our Give DB Updates?

If so, I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/

Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.

Thanks!

HI there,

We do have an addon for this purpose you could purchase:
https://givewp.com/addons/currency-switcher/

Otherwise, the only way to do that is with this PHP snippet:
https://github.com/impress-org/give-snippet-library/blob/master/form-customizations/custom-per-form-currency.php

If you need guidance implementing custom PHP functions on your website, we have this guide here: https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/

Thanks!

Hi there,

Give doesn’t use a Cart system at all. The form is kind of like a cart and checkout all in one. Additionally, we never add any charges, fees, taxes, or anything else like that during the donation process at all.

Feel free to check out some live examples of our Give forms on our website:
https://givewp.com/demos/

Thanks!

Hi there,

To do this well it depends quite a bit on your theme and what kind of navigation it uses and/or what kinds of editable section or sidebars it has in order to place the Give button in the right place.

Can you provide a link to your site so we can at least see the site?

Generally speaking though, you’ll most likely want to use our [give_form] shortcode. See our docs on that here:
https://givewp.com/documentation/core/shortcodes/give_form/

One option is the display_style option. For that you’ll want to set it to “button”. So you’re shortcode might look a bit like this:

[give_form id="123" display_style="button"]

That will allow you to have just a plain button or link that when clicked opens the Give form in a modal popup.

Let me know how that goes and we’ll get this worked out for you no problem.

Thanks!