WPBackItUp

Hi ocauto,

Thank you for writing a great review, we appreciate it!

Hi @beeneeb,

Sorry for the trouble, if the backup failed at plugins we recommend that you change the plugin batch size and we have a solution page that may help http://support.wpbackitup.com/solution/articles/5000675827-backing-up-plugins-failed

Otherwise if you are still getting errors we suggest that you submit a ticket to support. I didn’t see one for this email address so wasn’t sure if I had any additional information yet for you.

All requests may be submitted using the WPBackItUp Support Portal. Please go to the link below and fill out the support request form. We recommend that you provide as much detail as possible and we’ll be in touch soon.

http://support.wpbackitup.com/support/tickets/new

Thanks again.

Hi Trudy Hess,

We are grateful that you trust our product, Thank you so much for the positive review.
Regarding the zip files that you would like to download you can turn on the Single File Database Export in Settings When this setting is turned on WPBackItUp will attempt to create a single file that contains your entire database. And we also would like to encourage you to upgrade to our premium version so you can enjoy more features like one zip file, migrate, clone site and more.

If you need further help send an email to support. Thanks again!

• This reply was modified 9 years, 3 months ago by WPBackItUp.

Hi mulliganpress,

Thanks for giving us a perfect rating and for recommending our plugin.

Hi RussiaCristiana,

We disagree with your comment ..we clearly state in the description that the restore feature is for the premium plugin only. We also created an article so you can do it yourself if you prefer to not pay for the premium plugin.

http://support.wpbackitup.com/support/solutions/articles/5000676459-how-to-manually-restore-your-wordpress-database

We allow our customers who are using the free version to know that they have their site content backed up with a professionally developed and supported plugin for at no cost to them, if they want to restore they can do it manually or upgrade to premium to enjoy other features and benefits aside from restore.

I hope you rate our product based on your experience with WPBackItUp not on your unhappiness with the cost of the premium plugin.

Thanks!

Hi @eduardolabrador,

We appreciate your positive review, Thank you for choosing WPBackItUp.

Hello jane1934,

We appreciate your positive feedback about our plugin and Thank you so much for giving us a perfect rating!

Hi jballa,

Thank you for your positive comments. I am so glad to hear that you love our plugin and support.