xtcm8

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  • Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Cannot find Wordfence Plugin on Plugin Page
    Thread Starter xtcm8

    (@xtcm8)

    2 years, 7 months ago

    Hi

    Still can’t find Wordfence. Wordfece Assistant says it has removed all files and data. But when I try to install, it says “installation failed, Wordfence folder already exists”. I have searched high and low, but cannot find any trace of it on my WordPress panel or on computer or on cPanel. Any other ideas?

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Cannot find Wordfence Plugin on Plugin Page
    Thread Starter xtcm8

    (@xtcm8)

    2 years, 7 months ago

    I just realised I had replied to your message at the NO Reply address.

    Hi Peter

    I’ve had so much trouble with changing computers, I had forgotten that I had contacted you. I think Wordfence is the last of these problems.

    I have gone to the cpanel and searched for FTP. Seems I don’t have any files there as nothing shows anywhere and it asks if I want to create a new folder. No idea how the backend works so I haven’t tried that option

    I then downloaded the Wordfence Assistant and tried to remove Wordfence with the idea to re-install.

    When I click remove all traces of Wordfence, a pop up appears immediately saying it is successfully uninstalled but at the bottom of the screen a red bar says assistant is working. I have left this running for hours, but nothing happens.

    I still get the message that WordPress installation failed because a WordPress folder already exists.

    I have tried restarting after trying but it makes no difference.

    Don’t know what to try next. I can’ find this mystery folder.

    And again today,

    Just tried to register the site on Worfence and got the following message.

    “Unable to communicate with Wordfence plugin. Please verify Wordfence is installed and activated on this site.”

    Looking forward to hearing from you.

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Cannot find Wordfence Plugin on Plugin Page
    Thread Starter xtcm8

    (@xtcm8)

    2 years, 8 months ago

    Sorry Peter, I cannot find FTP file and when I try to install Wordfence, it starts to download and then stops with a message “already installed”, but it doesn’t show up on plugins page.

Viewing 3 replies - 1 through 3 (of 3 total)