Austin M - a11n

We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Hi @kambro. I went to the page you linked to, and I think I see the issue you’re referring to. When you click on other images in the product image gallery, they are cropped the first time you view them. After the first viewing, they are not cropped.

The default behavior should be that they are not cropped.

This seems likely to be a theme issue. If you switch to (or live preview) a default theme, such as Twenty Twenty, do you see the same issue?

Hi @lsingh. While you can have categories as search results themselves, there is no way out of the box to include categories as part of product search results. You would need to customize the template for the results page to do this. You can read more about customizing WooCommerce templates here.

Per our support policy, customizations are outside the scope of the support we can offer, but we have a customizations page with resources for contacting a developer for help. You can also ask about this on the WooCommerce Slack Community or WooCommerce FB group which are great places for customization questions like this.

I’ll also leave this thread open for a while in case someone has specific suggestions for how to add this functionality.

Cheers!

Hi @hliltd!

I understand you’d like to enable Facebook Messenger, but would prefer it to be collapsed by default.

I’m afraid that there is not currently an option for this, but it is possible to change the size of the box with some CSS. The ._94vf class can be used to target the box, like this:

._94vf {
width: 315px;
}

This can be added to the style.css file of your child theme or by using a free plugin like Simple Custom CSS.

CSS tweaks like this are technically beyond the scope of our support policy, though I hope that this helps get you started! 🙂

Hi @cschonhaut! You’re welcome, I’m glad I could answer your shipping questions!

how would you recommend that tax gets added to all products if I don’t use WooCommerce Shipping & Tax? Is there a built-in tool for this, or a different plugin you would suggest?

There is built-in tax functionality, yes. You can manually add tax rates that will apply to specific geographic regions, which can be as broad as countries and as specific as individual zip codes. You can also add different tax classes if you want different products to be taxed differently. You can read more about our built-in tax functionality here.

I misspoke slightly when I said you didn’t need WooCommerce Shipping and Tax. What I should have said was that you don’t need WooCommerce Shipping and Tax for shipping. It still might make sense for you to use just the automated tax calculation part of the plugin (although you certainly don’t need to), and you can do that without ever touching the shipping aspect of the plugin. The advantage of automated taxes is that you don’t need to set the rates yourself, as they are calculated automatically for you. You can read about that here.

Just a note as you’re looking into the Shipping and Tax automated tax calculation: the plugin assumes you only have one tax nexus, which is defined as being in the state listed in your store address in your WooCommerce general settings (WooCommerce > Settings > General). Sales tax will then only be charged for customers who have a shipping address in that state. No out-of-state purchases will be charged sales tax.

If you would like to charge automated sales tax for out of state purchases, you’d need to use a more powerful tax plugin that allows you to set multiple nexuses. You can see our other tax plugins here. The ones you’d want to look at here are TaxJar and Avalara, which are free to download, but, unlike WooCommerce Shipping and Tax, require a paid subscription to an external tax service.

Let me know if you have any further questions!

We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Hi @cschonhaut!

In summary:

We want to ship with USPS
We don’t want to have to add any product measurements or weights
We want to handle label printing and box packing manually, outside WordPress

I think there might be some confusion with how WooCommerce shipping (lowercase s) and WooCommerce Shipping and Tax (uppercase S) work.

WooCommerce Shipping and Tax is a stand-alone plugin that is an extension for WooCommerce. It is designed to work with WooCommerce and USPS for label-printing purposes. You don’t need to use this plugin unless you want label-printing, and, when you do, you only pay for the labels you actually print. This is a manual process, so you wouldn’t be automatically charged for a label whenever a customer ordered something. From what you described of your desired setup, I don’t think you need WooCommerce Shipping and Tax at all.

In the core WooCommerce plugin, you can set up shipping zones and add shipping methods. There are several built-in shipping methods you can use, including flat rate shipping. It sounds like the core functionality would serve your shipping needs perfectly 🙂

Our documentation on this is here if you’d like some more information.

Does that make sense? Let me know if I can clarify anything further!

We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!