Austin M - a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] verification email editHi @onyekaxt, I’m glad to hear you fixed it! What did you wind up doing?
It may be irrelevant now, but in answer to this question:
i just tried locating the destination path(wp-content/themes/mytheme/woocommerce/emails/), what i have in my cpanel is wp-content/themes/mytheme/woocommerce/… there’s no “emails” directory therein.
If you were to edit a template, you would want to create this directory yourself. When copying and editing a template from the email settings, though, it will do that for you automatically.
Forum: Plugins
In reply to: [WooCommerce] Looking for a variation pluginHi @hassan76. Sorry for not reading your question more carefully. Somehow I thought that you were wanting more complex conditional logic in your variations, and the example you gave was just one small piece of it. @seank123 is correct that using the normal variation functionality would be the proper course of action here if your example is the extent (or close to the extent) of the conditional logic you need. Things tend to get a bit more complicated once you start adding three or four (or more) attributes with complex conditional relationships between them, and that is when you would want to look into something like Composite Products. But for this, you shouldn’t need a plugin. Let us know if you have any further questions!
Forum: Plugins
In reply to: [WooCommerce] white space under mobile menuYou’re very welcome! Glad I could help! 🙂
Forum: Plugins
In reply to: [WooCommerce] white space under mobile menuHi @creativa1976! It looks like this white space is a combination of several margins and padded elements. I’d recommend using Chrome or Firefox to simulate what the site would look like on a mobile device, and then use the DOM inspector to look at the different elements on the page, and see which ones are causing the issue. You can also test CSS using the developer tools to preview your CSS changes.
The elements I found are:
– The
news-list-sidebarclass is adding a 60px top margin.
– Theshop-page-main-blockclass is adding 60px of top padding.
– Thenav-bar-threeclass is adding 35px of bottom padding to the header content.Note that you’ll probably want to use a media query to only tweak/remove these spacing properties on mobile, so the CSS could get a little more complicated.
- This reply was modified 5 years, 11 months ago by Austin M - a11n. Reason: typo
Forum: Plugins
In reply to: [WooCommerce] Looking for a variation pluginHi @hassan76. Composite Products allows you to use conditional logic for product options. There are third party plugins that would work as well. I know this one advertises conditional logic in its add-ons.
Hi @frankiechanho. Yes, job listing sites are possible with WooCommerce, although you’d need an additional plugin or two to make it work. I’d recommend looking into WP Job Manager, and specifically the WooCommerce Paid Listings add-on. Another option would be the WooCommerce Job Board plugin. Note that both of these plugins are third-party, so we offer no guarantees about their quality and cannot offer support for them.
Forum: Plugins
In reply to: [WooCommerce] Products not showing on shop pageHi @alitrix. That is definitely strange. We sometimes see issues similar to this on sites where the WooCommerce plugin version and database version do not line up. Could that be what is happening here? Regardless, can you post your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.”
Forum: Plugins
In reply to: [WooCommerce Admin] “Your customer report has been sent to your email” IssueHi @iparvez1. The email address the report will be sent to is the “Administration Email Address” set in Settings > General in your dashboard, as shown in this screenshot.
If the report is still not getting sent there, the next steps would be:
1. Check the spam folder of that email address.
2. If the report is not in spam, check the failed scheduled actions again. Go toWooCommerce > Status > Scheduled Actions > Failed, search forwc-admin, and then sort by Scheduled Date so that you can see the most recent failed scheduled actions. Is there a new failed export action there?Forum: Plugins
In reply to: [WooCommerce] WooCommerce ExtensionWe haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!
Forum: Plugins
In reply to: [WooCommerce] WooCommerce and Stripe Connect is not workingWe haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!
Forum: Plugins
In reply to: [WooCommerce] verification email editHi @onyekaxt.
i had tried that already, i couldn’t find that exact email sample i sent!
You might need to search through the code to find the exact place where that text is set. It might be getting passed in through a filter or other function.
huh? did you say “raw” version?
that’s somewhat surprising because i didn’t see any raw whatever in the entire email settingsSorry, I should have been more specific. If you click on an email in the email settings, you can copy, view, and edit the template for that email. This shows the template code for the email, though, not a preview of how the email actually looks like when it’s sent. That’s what I meant by the “raw” version.
that plugin you shared is annually paid for!
Yes, I don’t know of a free plugin that would allow you to edit emails in a visual way.
Forum: Plugins
In reply to: [WooCommerce Admin] “Your customer report has been sent to your email” IssueThanks for posting that error, that gives us an important clue. It looks like the error is coming from the Google Site Kit plugin. Something with its REST API is not working correctly when you try to export the reports. I would try disabling that plugin temporarily and seeing if you’re then able to receive the reports.
If so, the issue is a conflict with that plugin, and I’ll need to discuss with our devs the best way to handle that going forward.
Forum: Plugins
In reply to: [WooCommerce] Product name not showing in order confirmationThanks @kevinbrands and @horsebutte for the additional info. Nothing jumps out as being obviously wrong in either of your SSRs. @horsebutte We recommend at least MySQL version 5.6. I’m not sure that this would solve the problem, but it might.
Do either of you see any fatal errors in your fatal error logs that correspond roughly with when the emails are sent out? You can see your fatal error logs in WooCommerce > Status > Logs. Note that the fatal error logs are in UTC time, not your site’s local time.
Forum: Plugins
In reply to: [WooCommerce] lost product report dataHi @cristianmontesinosdigital. Does the import plugin have any guidance on what to do about imports that go wrong? If it has a way to “undo” the import, I would use that. If not, I’m not sure exactly what would happen if it tried to import orders with IDs that already existed. This would likely depend on how the import plugin was set up.
Forum: Plugins
In reply to: [WooCommerce Admin] Woocommerce Admin Categories analysis issueWe haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!