danielfonda

Here’s documentation on the function: https://codex.ww.wp.xz.cn/Post_Thumbnails

Are you using a custom built theme? A premium one?

It could just be that you’re missing <?php the_post_thumbnail(); ?> inside of your single.php

Try replacing your code with this:

// Register Custom Post Type
function register_product() {

	$labels = array(
		'name'                  => 'Products',
		'singular_name'         => 'Product',
		'menu_name'             => 'Products',
		'name_admin_bar'        => 'Product',
		'archives'              => 'Product Archives',
		'attributes'            => 'Item Attributes',
		'parent_item_colon'     => 'Parent Item:',
		'all_items'             => 'All Items',
		'add_new_item'          => 'Add New Item',
		'add_new'               => 'Add New',
		'new_item'              => 'New Item',
		'edit_item'             => 'Edit Item',
		'update_item'           => 'Update Item',
		'view_item'             => 'View Item',
		'view_items'            => 'View Items',
		'search_items'          => 'Search Item',
		'not_found'             => 'Not found',
		'not_found_in_trash'    => 'Not found in Trash',
		'featured_image'        => 'Featured Image',
		'set_featured_image'    => 'Set featured image',
		'remove_featured_image' => 'Remove featured image',
		'use_featured_image'    => 'Use as featured image',
		'insert_into_item'      => 'Insert into item',
		'uploaded_to_this_item' => 'Uploaded to this item',
		'items_list'            => 'Items list',
		'items_list_navigation' => 'Items list navigation',
		'filter_items_list'     => 'Filter items list',
	);
	$args = array(
		'label'                 => 'Product',
		'description'           => 'Post Type Description',
		'labels'                => $labels,
		'supports'              => array( 'title', 'editor', 'thumbnail', 'custom-fields' ),
		'taxonomies'            => array( 'product_category' ),
		'hierarchical'          => false,
		'public'                => true,
		'show_ui'               => true,
		'show_in_menu'          => true,
		'menu_position'         => 5,
		'show_in_admin_bar'     => true,
		'show_in_nav_menus'     => true,
		'can_export'            => true,
		'has_archive'           => true,
		'exclude_from_search'   => false,
		'publicly_queryable'    => true,
		'capability_type'       => 'post',
	);
	register_post_type( 'product', $args );

}
add_action( 'init', 'register_product', 0 );

• This reply was modified 8 years, 6 months ago by danielfonda.

Of course not – your domain is currently pointing to a shopify website.

I recommend either contacting your previous hosting service provider (your previous website might still be available, so it may just be a matter of pointing your domain to the old website). If that’s not the case, you’ll probably have to start from scratch or stick with Shopify.

Alternatively it might be worth it to hire someone to do the initial setup, since there’s a bit of fiddling involved. It’s all about baby steps 🙂

Without going into too many details – the easiest way would be to do it via Buddypress (that being said, it’s not exactly pretty and I’d sooner recommend custom coding it and taking advantage of a few smaller plugins for specific features (like custom user fields)).

Try disabling your plugins one by one, then try switching over to a different theme.

If these fail, try manually updating wordpress.

Here’s an article on how to manually update stuff: https://www.wordfence.com/learn/how-to-manually-upgrade-wordpress-themes-and-plugins/

Considering what you’re trying to achieve (so a support portal with user roles, as well as tickets with time deduction (or some other currency)), I’m afraid there is no “one-solution”. There are plenty of plugins that would enable user roles, or let you create a custom post type, but actually putting everything together will require some coding.

I’d honestly recommend hiring a freelancer if the budget permits.