Michelle D.

Hi @krygsmann,

Our team is thrilled to hear! Thanks so much for sharing your feedback and review. We really appreciate it!

Thank you.

Hi @sylviahoek,

Our team is happy to know you’re having a 5 star experience with UserFeedback, but we’re sorry to hear about your experience with pop ups. Would you be able to share more details, so that we may better assist you and address any issues you might have encountered?

Thank you.

Hi @gled1952,

We’re truly grateful for your review! Knowing UserFeedback is able to deliver and is easy to use is what motivates us. We hope you continue to have a 5-star experience.

Thank you.

Hi @harringer,

We appreciate your shout-out to UserFeedback 🙂 We hope you have a consistent 5-star experience.

Thank you!

Hi @mintedlow,

Thanks a bunch for sharing your thoughts! We hope MonsterInsights keeps adding value for you.

Thank you.

Hi @kamilamrzv,

Thanks for reaching out. I’m sorry for the trouble here.

We previously had a conflict cause this error message for users on WordPress version 6.9, however, it’s been resolved.

If you’re continuing to see the error while on the latest version of MonsterInsights, would you be able to reach out to us at https://www.monsterinsights.com/get-help/ so we can take a look at things directly to resolve it?

Thanks so much!

Hi @axr,

While custom templates are no longer officially supported in the latest version of NextGEN Gallery, for any custom template to be recognized moving forward, the file can be added into a child theme.

For example:

/wp-content/themes/twentytwentyfive-child/nggallery/custom_template.php

After creating a child theme, please create a nggallery folder and upload your custom template into it.

Once configured, when editing a gallery directly (or while editing Settings » Layout Settings) you’ll be able to select your custom template under the Legacy Template option.

I hope this helps, please let me know if you have further questions.

Thanks.

Hi @redkite,

Thanks for taking the time to share your thoughts with us.

I’m sorry for the frustration here, it’s not our intent to cause clutter. Our goal is to ensure that our Lite users have a seamless and enjoyable experience while still providing them with an opportunity to explore the added benefits of our Pro version. However, we also understand that some users may find such notifications unnecessary, and so we’ve made sure that the notification can be closed or dismissed as needed.

If there are notifications reappearing immediately after being dismissed, please let us know and we’ll be happy to investigate further.

We’re grateful to you for giving us a try and if you have any suggestions for the things you’d like to see in the Lite version, please let me know and I’d be happy to share your feedback with the team.

Thank you.