Michelle D.
Forum Replies Created
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Hi @alimir,
Thanks for reaching out!
I’m currently consulting with our developers about this and will share an update as soon as I’m able to.
Thank you.
Hi @opheliemj,
Your feedback makes our day! 😃 We’re so glad to know we could be of service to you and hope you continue to have a 5 star experience with MonsterInsights.
Thank you.
Hi @rajraniartmjain,
Thanks a bunch for sharing your thoughts! Our team is thrilled to know that our plugin has been helpful for your business. We hope MonsterInsights keeps adding value for you 🙂
Thank you.
Hi @klionbpl,
Thanks for reaching out! I’m sorry for the delay here.
I’ve gone ahead and reported these issues to our developers to resolve. I’m not able to say exactly when the fix for this will be released, but we appreciate you for bringing this to our attention.
Unfortunately, there isn’t a way to change the heading element currently, and there isn’t a way to edit the button colors in our free version.
In case it helps, our Branding addon as part of our paid version, does provide more widget customization (on top of our paid version adding other super handy features). We’re unable to share details about paid version features here (ww.wp.xz.cn policy), but you’re welcome to reach out at http://userfeedback.com/contact/ and we’d be happy to share more about this.
I’m sorry we don’t have a way to do what you’re looking for in our free version, but I hope these details are helpful.
Let me If you have any further questions, or if there’s anything else we can help with.
Thank you.
Thanks for reaching out.
After some investigation, it seems like this error is due to a conflict with the Gutenberg development or beta plugin: https://ww.wp.xz.cn/plugins/gutenberg/
Out of curiosity, do you happen to have this plugin running on your WordPress site when looking at the Plugins list? Deactivating the Gutenberg plugin will resolve the error.
Thank you!
Hi @jammysterious,
Thanks for reaching out!
It sounds like during the authentication process, the incorrect Google account is being selected, causing MonsterInsights to pull up the older property instead of the newly created one.
Out of curiosity are you able to visit http://analytics.google.com/ directly to check if you’re able to see the correct property for your website? Let me know what you find.
In case this isn’t quite what you meant, would you be able to share a screenshot of the issue you’re running into? That’ll be a big help in better understanding the issue.
Thanks!
Hi @jimbunte,
Thanks for reaching out. I’m so sorry for the trouble here!
Clicking the “x” should dismiss the notification but if you’re having issues with that, would you be able to reach out to us at https://www.monsterinsights.com/get-help/ so we can take a look at things directly to resolve it?
Thanks so much!
Hi @opheliemj,
Understood, thanks for checking.
Our team would love to better understand why the issue is appearing. Would you be able to reach out to us at https://www.monsterinsights.com/get-help/ so we can take a look at things directly to resolve it?
Thanks so much!
Hi @opheliemj,
Thanks for reaching out! I’m so sorry for the trouble here and appreciate the details shared.
Are you able to check if you received an email relating to the critical error? Would you be able to let us know what is listed under Error Details?
At the moment we don’t have other reports of a similar issue occurring with the Headline Analyzer, but getting more information on why a critical error is appearing would a be a big help when forwarding this our developers to look further into.
Thanks so much!
Hi @anup229
Thanks so much for taking the time to share your thoughts. We hope you continue to enjoy using UserFeedback! 🙂
Hi @fitnutriyoga,
Appreciate your feedback and review! 😊 Our team is grateful to know that you’ve been able to improve your site performance. We hope you keep enjoying MonsterInsights!
Thank you.
Hi @jhothaeme,
We appreciate your review! We hope MonsterInsights continues to provide excellent results for your website.
Thank you.
Hi @alexcampos1048,
Your feedback makes our day! 😃 We’re thrilled to know MonsterInsights is a must have for your site.
We hope you continue to have a 5 star experience.
Thank you.
Hi @intradatech,
Thanks for reaching out.
MonsterInsights Lite doesn’t include forms or Google Ads tracking, as these are features of the paid version of our plugin. If there’s an issue with the Google Ads tracking script, we recommend consulting with your developer to check if the tag is firing correctly. It’s possible the Contact Form 7 support team can also provide the best event listener to use in this case, if you’re able to reach out to them as well. Beyond that, we’re unable to offer further insights into your current set up. I’m sorry about that.
Thank you.
Hi @theblueli,
Sorry for the delay here!
A fix has been released, but if you’re still experiencing the same error, would you be able to reach out to us at https://www.monsterinsights.com/get-help/ so we can take a look at things directly to resolve it?
Thanks so much!