Michelle D.

Hi @ozvisemi,

Our team hasn’t made any changes but a patch is going out soon to resolve the reported issue. Please update ExactMetrics to the latest version once it’s been released to avoid further notices.

Thank you.

Hi @sampinha,

Thanks for reaching out. I’m so sorry for the trouble here.

I’ve asked our developers to re-investigate the notice. In the meantime, MonsterInsights shouldn’t be having that affect (save issues, missing images) on a website when active. Our team would love to better understand the conflict you’re experiencing.

Would you be able to reach out to us at https://www.monsterinsights.com/get-help/ so we can take a look at things directly to resolve it?

Thank you.

Hi @elouedghiri,

Our team is excited to know UserFeedback is working as expected! We appreciate you for sharing your feedback and review.

Thanks!

Hi @abilitydesigns,

Thanks for taking the time to share your thoughts with us.

It’s not our intent to cause clutter. We try to provide as much value as possible to our users by communicating the Pro version features because a lot of users aren’t aware of them and can benefit greatly.

Additionally, MonsterInsights aims to add as little overhead as possible on the frontend for your visitors.

We load the Google Analytics script directly from Google because it’s usually cached in your visitors’ browsers, as it’s used on millions of sites.

Besides that, our frontend tracking features script is optimized and very specific tracking functionality is only loaded where needed.

We really appreciate you for giving us a try and if you have any suggestions for the things you’d like to see in the Lite version, please let me know and I’d be happy to share your feedback with the team.

Thank you!

Hi @harald-geisler,

Thanks for sharing your feedback. I apologize for the frustration here.

It’s not our intent to cause confusion. We try to provide as much value as possible to our users by suggesting plugins that we integrate with directly, as well as communicating Pro version features, because a lot of users aren’t aware of them and can benefit greatly.

While in step 3 of 5 (in the Which UserFeedback features would you like to enable? page), you’ll be able to see text indicating This will install… if those suggested plugins are selected. If you would prefer to not use our suggested plugins, you’ll be able to deselect them for installation in the Setup Wizard.

Or if you decide after completing the setup wizard to not use them, you’ll be able to remove them like other WordPress plugins.

With UserFeedback Lite, you’ll be able to create and manage surveys to gather valuable feedback from your website visitors without any coding skills:

• Launch your first survey right away using four different question types (including star ratings, and checkboxes)
• Or choose from 5 readily available templates
• Create as many surveys as you need, or ask as many questions as you want
• View feedback and results in your WordPress dashboard
• Embed surveys using shortcodes

To learn more about UserFeedback Lite and its features, here’s a guide you can check out: https://www.userfeedback.com/unlimited-userfeedback-free-trial/

We really appreciate you for giving us a try and if you have any suggestions for the things you’d like to see in the Lite version, please let me know and I’d be happy to share your feedback with the team.

Thank you.

Hi @power2009,

Thanks for checking in.

After further investigation, our developer team has confirmed that a patch, like the one you mentioned, has already been released to address this issue. If you are still experiencing problems, it might be due to a plugin conflict or another configuration in your environment. Our team would be more than happy to take a closer look at this for you.

Would you be able to reach out to us at https://www.monsterinsights.com/get-help/?

Thank you.

Hi @vladc-1,

Thanks for reaching out!

Here’s a code snippet you can use to disable the frontend tracking output:

define('MONSTERINSIGHTS_DISABLE_TRACKING', true);

This will allow you to still connect MonsterInsights to your Google Analytics in order to view reports at Insights » Reports, while continuing to collect data through your current tracking implementation.

I hope this helps, but let me know if you have further questions.

Thank you!