Michelle D.

Hi @lunule,

Thanks for reaching out. I’m sorry for the trouble here!

We’ve seen similar reports of errors like this being caused by a plugin conflict. Would it be possible for you to share a list of active plugins running on your website with us?

Or if you prefer, we can help take a look at things directly, if you don’t mind reaching out at https://www.monsterinsights.com/get-help/

Thank you!

Hi @danielsteel,

I’m so sorry about that! Please try this link instead: https://www.monsterinsights.com/get-help/

Thank you!

Hi @volkantolga,

We appreciate your shout-out to UserFeedback 🙂 We hope you have a consistent 5-star experience.

Thank you!

Hi @chodkamchces,

Our team is excited to know that you had a super positive experience with UserFeedback support! We appreciate you for sharing your feedback and review.

Thanks!

Hi @guss77,

Thank you for sharing your feedback with us.

I’m sorry about the recommended plugins. It’s not our intent to cause clutter. We try to provide as much value as possible to our users by suggesting plugins that we integrate with directly for more reporting features because a lot of users aren’t aware of them and can benefit greatly.

If you would prefer to not use our suggested plugins, you’ll be able to either deselect them for installation in the Setup Wizard under the Add Recommended Plugins To My Website option, skip that step entirely by clicking on Skip for Now, or if you decide after completing the setup wizard to not use them, you’ll be able to remove them like other WordPress plugins.

With MonsterInsights Lite, you’re able to track and view critical site statistics (such as page views in the last 30 days, top posts and pages, etc) and automatically track the following custom events:

• Download link tracking
• Affiliate link tracking
• Outbound link tracking
• Telephone link tracking
• Email link tracking
• Custom link click events

To learn a bit more about our features, please click here.

We also include a monthly email summary report, alongside other useful tools like a headline analyzer, a UTM URL builder, a widget for displaying the most popular posts, to help increase site engagement. When making any changes to your site, you can also add a site note to help keep track of the impact it has on your analytics.

We really appreciate you for giving us a try and if you have any suggestions for the things you’d like to see in the Lite version, please let me know and I’d be happy to share your feedback with the team.

Thank you.

Hi @imirza,

Your feedback makes our day! 😃 We hope you continue to have a 5 star experience.

Thank you.

Hi @andycucca,

Appreciate your feedback and review! 😊 We hope you keep enjoying MonsterInsights!

Thank you.

Hi @pitmo66,

We’re truly grateful for your feedback and review! Knowing UserFeedback is helpful in better understanding your audience needs is what motivates us. We hope you continue to have a 5-star experience.

Thank you.