Michelle D.

Hi @nancyhragyildesigns,

Appreciate your feedback and review! 😊 We hope you keep enjoying MonsterInsights!

Thank you.

Hi @rwcommm,

Your feedback makes our day! 😃 Our team is thrilled to know that MonsterInsights has been helpful and is easy to use for your non-profit clients. We hope you continue to have a 5 star experience.

Thank you.

Hi @victortorneiros,

Thanks for reaching out!

Since eCommerce is part of the paid version of MonsterInsights, could you please drop us a line through our contact page if you haven’t already?

https://www.monsterinsights.com/contact/

You’re welcome to just include a link to this post, if you’d prefer to do that.

I apologize that we’re not able to respond to paid version questions here in the ww.wp.xz.cn support forums for the free version, but I really appreciate your help!

Thanks 🙂

Hi @jggeorgebellsouthnet,

Thanks for reaching out. I’m sorry for the trouble here.

We don’t currently have reports of a similar issue, but our team would love to better understand the conflict you’re experiencing.

Would you be able to reach out to us at https://www.monsterinsights.com/get-help/ so we can take a look at things directly to resolve it?

Thanks so much!

Hi @eloecea

Appreciate your feedback and review! 😊

I’m sorry to hear about the bot traffic. Although Google goes to great lengths to automatically exclude known bot traffic from Google Analytics properties, we’ve had reports of a wave of referral spam affecting all websites across the globe, not just MonsterInsights users. It’s generally harmless, though it can be quite annoying when trying to review reports.

There isn’t a way to remove the referral spam from your reporting once collected, but you can configure your Google Analytics property to exclude the source of these referrals moving forward by following the linked article below:

https://www.monsterinsights.com/how-to-add-paypal-to-referral-exclusion-list-in-google-analytics/

The article uses the example of PayPal to be excluded, but feel free to instead exclude the address of the site that is appearing within the reports.

To locate the address of the referral spam, please see our guide here: https://www.monsterinsights.com/how-to-find-who-links-to-your-site-in-google-analytics/

While this won’t get rid of what has already been collected, it will help stop it from appearing in reports moving forward. This means that the bot traffic data should slowly move further down your reports till they are gone entirely. 

I hope this helps! We hope you keep enjoying MonsterInsights and if you have any further questions, please feel welcome to reach out in our support threads, and we’ll be happy to help.

Thanks!

Hi @anitaayresauthor,

Thanks for taking the time to share your comment and review!

Hi @aimansarie,

Thank you for sharing your feedback and review!

It means a lot to hear you find UserFeedback a great tool to have. We hope to keep delivering a 5-star experience for you.

Thank you 🙂