Michelle D.

Hi @juscein,

We appreciate your feedback! Our team is happy to know you’re having a positive experience with UserFeedback. We hope you continue to enjoy using the plugin.

Thank you 🙂

Hi @elkhayari1,

We’re truly grateful for your feedback and review! We hope you continue to have a 5-star experience.

Thank you.

Hi @gettingdownunder,

Thank you for sharing your feedback with us.

I’m sorry about the recommended plugins. It’s not our intent to cause clutter. We try to provide as much value as possible to our users by suggesting plugins that we integrate with directly for more features, and help grow your business, because a lot of users aren’t aware of them and can benefit greatly.

If you would prefer to not use our suggested plugins, you’ll be able to deselect them for installation in the Setup Wizard. Here’s an example screenshot: https://a.supportally.com/i/3D9EGT

Or if you decide after completing the setup wizard to not use them, you’ll be able to remove them like other WordPress plugins.

We really appreciate you for giving us a try and if you have any suggestions for the things you’d like to see in the Lite version, please let me know and I’d be happy to share your feedback with the team.

Thank you.

Hi @silma,

Your feedback makes our day! 😃 We hope you continue to have a 5 star experience.

Thank you.

Hi @thegalaxyofwondersandmarvel,

Appreciate your feedback and review! 😊 We hope you keep enjoying MonsterInsights!

Thank you.

Hi @bebesuz,

Your feedback makes our day! 😃 We hope you continue to have a 5 star experience.

Thank you.

Hi @care2michelle,

Thanks for reaching out. I’m so sorry for the delay here!

Before we dive in, I wanted to give you a heads-up that it’s against the WordPress Forum Guidelines to include site credentials in your posts, even if they’re for a subscriber role and not an admin role. I just wanted to remind you of this and suggest you edit your post to remove that information. A WordPress forum moderator may also edit your post to remove that information.

In the future, instead of providing credentials, please provide screenshots, videos, and error codes related to the problem you’re having, and we can use those to diagnose the issue.

I did take a quick look this time to help you out, and I’m glad to hear it’s likely cache that caused the initial issue.

By default, yes, once a survey is completed, it will remain closed.

I apologize that there isn’t a way to adjust the display length of a survey in our free version. In case it helps, our Behavior addon, as part of our paid version, does let you get around this (on top of our paid version adding other super handy features). We’re unable to share details about paid version features here (ww.wp.xz.cn policy), but you’re welcome to reach out at https://www.userfeedback.com/contact/ and we’d be happy to share more about this.

I’m sorry we don’t have a way to do what you’re looking for in our free version, but I hope these details are helpful.

Thanks.

Hi @mhsff2022,

Thanks a bunch for sharing your thoughts! We hope MonsterInsights keeps adding value for you.

Thank you.