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Hello glxsinc,

Thank you for your reply.

I understand you’re seeing products from the Men category appearing in the Women category, but when I visited the Women category, I didn’t notice any products from the Men category there.

To better understand what’s happening, could you please share screenshots showing the products that are appearing in the wrong category? That will help me look into the issue more effectively. You may use https://snipboard.io to upload images and share links here.

Lastly, please share your site’s System Status Report with me. You can paste it into https://pastebin.com and share the link here.

Looking forward to your response. 🙂

Hello Sergey,

Thank you for your reply.

I am trying to change prices only in the Google product feed, without reflecting the main store.

Google for WooCommerce syncs product data directly from your WooCommerce store, so it reflects the same prices. To show different prices in the feed, you would need a custom solution, and that falls outside of our support policy.

I recommend consulting a professional developer for this. You can find trusted experts at Codeable.io or through WooExperts.

Let me know if you have any questions. 🙂

Hello nfurlani,

Thank you for your reply.

I understand you discovered that shipping fees are being calculated based on the original price instead of the discounted price, and you’d like them to reflect the discounted amount.

I’m glad you were able to pinpoint the cause. To help you further, please share screenshots of how you’ve configured the shipping fees. You may use https://snipboard.io to upload images and share links here.

Also, share your site’s System Status Report by pasting it into https://pastebin.com and sending me the link. This will help me understand your setup better and suggest the right solution.

Looking forward to your response. 🙂

Hello keerthiganesh,

Thank you for your reply.

I am glad to know that you have resolved the issue, and I appreciate you for sharing the solution here.

If you feel that WooCommerce has been beneficial to your business, we would be truly grateful if you could take a few moments to leave a review.

Your feedback not only supports our continuous improvement but also helps others make informed decisions about using WooCommerce.

Have a great day!

Hello thecottonshoppe,

Thank you for contacting WooCommerce support.

I understand you’re having trouble adjusting product quantities using the “+” and “−” buttons, and you’re wondering if this is caused by your theme or a plugin conflict.

I visited your site and saw that the quantity buttons appear to be customized, likely by your theme. I also noticed some JavaScript errors, which might be related to your caching plugin.

To start troubleshooting, please disable caching entirely and see if the buttons work. If the issue continues, try switching to a default theme like Twenty Twenty-Four and check again. Let me know what you find so I can assist you further.

Looking forward to your response. 🙂

Hello skkhar,

Thank you for contacting WooCommerce support.

I understand you’re seeing a card validation issue in the Stripe iframe after updating to WooCommerce 9.4.1, where the form shows “your card number is incomplete” when four payment system icons appear. When only two icons appear, everything works as expected.

Could you please clarify what you mean by “4 payment system icons” and “2 payment system icons”? Also, how are you switching between these two states? I have seen the screenshots, but a little more explanation would be helpful.

To investigate further, please share your site’s System Status Report. You can paste it into https://pastebin.com and share the link here. If your site URL isn’t included in the report, please provide it separately.

Once I have this information, I’ll be able to assist you more effectively. 🙂

Best regards.

Hello Prithvi,

Thank you for your reply.

After reviewing the previous messages, I noticed you’re experiencing multiple issues, including problems with Stripe payments, your product page, and a shipping plugin. However, there is not sufficient information to diagnose the problem and work towards a solution.

I’d appreciate it if you could start by sharing more details about the issue with Stripe payments. Once I have that information, I’ll be better able to guide you through the next steps and help resolve the other issues as well.

Looking forward to your response. 🙂

Hello meatface888,

Thank you for your reply.

I understand you’re seeing a spike in CPU usage and a large number of pending “wc-admin_import_orders” scheduled actions, which started around April 29. You’re wondering if a WooCommerce update caused this.

It’s unlikely that a WooCommerce update would lead to such a CPU spike. Please clone your site to staging, disable all plugins except WooCommerce, and switch to a default theme. Enable an offline payment method to test orders.

This helps isolate the cause by comparing the staging and live sites. You can use the Query Monitor plugin to track performance and spot any issues.

Let me know about your findings and I will be happy to help further. 🙂