Md Mahbub Morshed Chowdhury
Forum Replies Created
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Hi @johnramosh,
Thanks for reaching out.
At the moment, we’re not fully able to understand the issue you’re describing. From our side, we’ve checked your site and the Stripe hosted checkout appears to be working correctly. You can see what we’re experiencing from our end here:
https://prnt.sc/ArpRj8i0ds3CIn our system, the card details popup is appearing as expected, and this is the standard behavior of Stripe’s hosted checkout flow. Stripe handles this part directly for security and compliance reasons.
If we’ve misunderstood your concern or if you’re facing a different issue, please feel free to let us know with a bit more detail. You can also share a screen recording with your voice explanation, which would help us understand the problem more clearly and assist you better.
Looking forward to your response.
Best regards,
M MahbubHi @mattyice808,
Thanks so much for your kind words, we’re really glad to hear the solution worked and that you’re enjoying the product! 😊Yes, we used dynamic CSS for this case. As long as Dokan doesn’t change the related markup or structure, the CSS will continue to work fine and won’t require any changes in future updates.
That said, you’re absolutely right with your suggestion. Ideally, if the AI module is not enabled, those items shouldn’t be visible by default. We’ve taken a note of this feedback, and our team is planning to improve this behavior in an upcoming update so it works seamlessly without requiring any custom CSS.
Thanks again for sharing your thoughts and for using our product, we truly appreciate your feedback!
Best regards,
M MahbubHi @mattyice808,
Thanks for reaching out with your query.
At the moment, we don’t have a built-in option to completely turn off or hide the AI tooltips/buttons in Dokan. However, we truly understand your concern, and we’ve taken this as a feature request.
Our team is considering adding an option in the future to hide or disable the AI button specifically for Dokan, so it doesn’t create any confusion for vendors. Temporary Workaround (Recommended for Now)For now, you can easily hide all AI-related buttons using a small custom CSS snippet.
Please follow these steps in your WordPress dashboard:
Appearance → Customize → Additional CSS
(Reference: https://prnt.sc/jWpmm8CVZ1I5)Then paste the following code there:
(Reference: https://prnt.sc/Pr-gwNb1c0dg).css-qzop86 { display: none !important; }Once added, all AI buttons will be hidden from the interface.
Thank you for sharing your feedback, it really helps us improve Eventin for real-world use cases like yours. If you need any further assistance, feel free to let us know.
Hope you get it.
Best Regards,
M Mahbub
Hi @abdo120,
We’re really sorry for the trouble you’re experiencing with Timetics. Please update to the latest version of WP Timetics, as we have already addressed some important booking-related issues in recent updates.
After updating, if you are still getting the issues, then please reach out to us more from the landing page so that we can help you.
Hope you can understand us.
Best Regards,
M Mahbub
Hi @pangasbeach,
Thank you very much for taking the time to share such a thoughtful and detailed 5-star review.
We’re truly glad to hear that WPCafe has been working well in your real-world restaurant setup and that its flexibility and features are supporting your reservation and ordering workflows effectively.
It means a lot to us that our team stood out for being responsive, transparent, and genuinely helpful, especially when it came to understanding your custom setup and resolving the styling issue with custom CSS. We strongly believe that clear communication and practical guidance are just as important as features, particularly for production websites.
Your feedback encourages us to continue improving WPCafe and delivering both reliable functionality and dependable support. If you ever need further assistance or have ideas for future improvements, we’re always here to help.
Best regards,
M MahbubHi there,
Thank you so much for your amazing 5-star review!
We’re delighted to hear that WPCafe is exactly what you were looking for and that its features have been helpful for your needs.It’s especially great to know that our team was able to respond quickly and resolve the issues you faced with the latest version. Providing reliable solutions and responsive support is something we truly prioritize.
We really appreciate your trust in WPCafe and your excitement about upcoming features. If you ever have suggestions or need assistance, we’re always here to help.
Best regards,
M MahbubHi there,
Thank you so much for your kind words and 5-star rating!
We’re really happy to hear that Eventin has been working smoothly for you over the years and that our team has been responsive when it comes to bug fixes.Providing a reliable event management solution along with fast and helpful support is always our top priority. Your continued trust in Eventin truly means a lot to us.
Best regards,
M MahbubHi @cvouzas,
Thank you for getting back to us.
You can download the previous stable version of Eventin directly from the link below:
https://downloads.wp.xz.cn/plugin/wp-event-solution.4.0.51.zipIf you ever need any other version, all previous releases are available here:
https://ww.wp.xz.cn/plugins/wp-event-solution/advanced/#:~:text=on%20production%20websites.-,Please%20select,-a%20specific%20versionRegarding the beta version, a stable fix will be released very soon, so it would be best to wait for the official update.
In the meantime, please reach us more via landing page. We will provide you the another version of the fix. I hope you can understand.
Thank you for your patience and understanding. Please let us know if you need any help.
Best regards,
M MahbubHi @cvouzas,
We’re really sorry for the inconvenience caused by this issue.
There was a problem in the latest update that affected shortcodes inside events. The good news is that we’ve already fixed it internally, and the fix is currently going through our QA (quality assurance) process. Once testing is complete, we’ll release an updated version with the fix.
For now, you have two options:
- You can downgrade to the previous stable version, which should work without this issue, or
- You can wait for the upcoming release, which will include the fix.
If needed, we can also provide you with a beta version of the fix in the meantime. Please let us know if you’d like that.
Thank you for your patience and understanding. If you need any assistance with downgrading or testing the beta version, feel free to reach out.
Best regards,
M MahbubHi @wshaw,
We’re really sorry to hear about the inconvenience this has caused, and we truly appreciate you bringing it to our attention.
To help us investigate this properly, could you please let us know which specific Eventin shortcode is failing to generate? If possible, we’d also appreciate it if you could share a screenshot of the shortcode setup or the issue you’re seeing on the frontend.
Once we receive the screenshot and details, we’ll immediately check this with the latest version of Eventin and take the necessary action to resolve it as quickly as possible.
Thank you for your patience and cooperation. We’re here to help and will do our best to ensure this is fixed for you.
Best regards,
M MahbubHi @khoavo,
Ok thanks, when we are done we will let you know. And if possible we will try to share the beta version with you. Thanks for you appreciation and using Eventin.
Best Regards
M Mahbub
Hi @rnproject,
Thank you for taking the time to report this issue in such a detailed and well-documented manner. We truly appreciate your thorough investigation and clear explanation.
To clarify the situation: after receiving a security hardening notice from Patchstack, we updated certain permission checks in Eventin to strengthen REST API security. As part of that hardening process, some permission logic around public REST endpoints was adjusted, which may be affecting the behavior you’re currently observing.
That said, we understand your concern.
We are now reviewing this specific endpoint again and will update the permission and validation logic.
Thank you again for bringing this to our attention and for your patience while we work on improving this. We will let you know our update.
Best regards,
M MahbubHi @khoavo,
Ok then please reach out more via our landing page we will try our best to help with these issue directly. Also you can check our pinned post to reach more. So we can help you to change the texts also will share the code for apply your logo in the mail. I hope you can understand us.
Best
M Mahbub
Hi @khoavo,
Thanks for sharing the screenshots and the detailed explanation.
Please watch this video first, as it walks through the exact setup step by step and should help you to fix the text adding issue on the mail: Watch
As for the “Send From” name showing as “WordPress”, this is actually controlled from your server/email configuration, not directly from the plugin.
We strongly recommend using an SMTP plugin, where you can easily set the sender name and email address.If you prefer not to use any SMTP plugin, you can still change the sender name by adding custom code to your site. Here’s an example you can use:
// Change WordPress email sender nameadd_filter( 'wp_mail_from_name', function( $name )
{
return 'Type any name you want';
});Just replace
Type any name you wantwith whatever sender name you want, and add this code to your theme’sfunctions.phpfile or a custom plugin.I hope this helps you resolve everything on your end. If you still face any issues after trying these steps, feel free to let us know.
Best regards,
M MahbubHi @salman59,
Thank you so much for your kind words and the rating! We’re delighted to hear that your issue with the Eventin plugin was resolved promptly and effectively. Our Technical Engineer, is dedicated to delivering fast, reliable, and high-quality support, and your feedback truly means a lot to our team.
If you need any further assistance with Eventin or have questions about features or customization, please feel free to reach out anytime. We’re always happy to help.
Best regards,
M Mahbub